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You will assist US-based customers via email and live chat by providing order status updates, processing exchanges, and managing order edits. Additionally, you will identify specific apparel designs for customers and maintain high levels of customer focus while troubleshooting issues.
Hi there! At HKR, we took out our map and compass and we’re currently on the lookout for new talented people in the Philippines to join our team in the shoes of a Customer Service Associate, assisting one of our US-based partners.
Btw, HKR was remote before it was even cool!
Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy:
“Whatever you are, be a good one” - Abraham Lincoln.
To apply, please fill out our external form.
(You will be redirected to it automatically, once you click "Apply").
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About Us
At HKR, we're all about the start-up life—innovative and dynamic, not corporate and stuffy. We're on a mission to simplify global HR.
Transparent culture, tech-savvy, and quick decision-making.
Feedback fuels our growth, and we celebrate all wins. Meritocracy is our game; it's what you bring to the table that counts.
Fantastic mix of US clients with more to come.
We value ownership and getting things done. We ask, "How much did you care?" If you're passionate, you're nailing it.
Ideal for creative minds who love contributing ideas and improving processes.
Oh... and we don't waste time in useless meetings.
Location
Based in Bucharest and Cluj, Romania, but also in New York, US, we're remote-first. Whether you work from home or pop into the office, we support what works best for you. Embracing change is who we are.
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