Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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Lead and mentor a team of Support Coordinators while overseeing client communications and operational outcomes. Drive continuous improvement in workflows, manage billing accuracy, and ensure compliance with service obligations.
The role focuses on protecting the executive's time through rigorous inbox and calendar management. It involves triaging communications and ensuring smooth internal operational flow and task completion.
Provide first-level technical support for hardware, software, and connectivity issues for various internal departments. Manage the ticket queue and handle user onboarding, offboarding, and account configuration.
The role involves managing patient appointments, outreach, and inquiries via email and live chat. It also requires maintaining accurate patient records in the EMR system and coordinating with internal teams to resolve patient concerns.
The role focuses on reviewing and verifying PDF exhibits against investigator-created spreadsheets to ensure data accuracy. Additionally, the assistant drafts standardized legal pleadings and prepares court-ready digital exhibit binders.
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Provide remote operational support for clinical trials, including patient recruitment, regulatory documentation, and data management. Act as a liaison between research sites, sponsors, and CROs to ensure study milestones and compliance are met.
Handle omnichannel customer inquiries across email, chat, and voice to resolve issues and reduce future contacts through proactive education. Support multiple Esusu products while identifying cross-sell opportunities and providing feedback on training and product gaps.
Provide bilingual customer support via email, phone, and chat to resolve client concerns and manage bookings. Coordinate maintenance and housekeeping requests while maintaining accurate customer records and ensuring high satisfaction.
Provide professional customer support via digital channels to resolve inquiries regarding payments, accounts, and financial products. Monitor for fraud, ensure regulatory compliance, and collaborate with internal teams to improve the customer experience.
Provide remote operational support for clinical trials, including patient recruitment, regulatory documentation, and data management. Act as a liaison between research sites, sponsors, and CROs to ensure study compliance and efficiency.
Provide T1 and advanced technical support for a developer's platform. Gather and analyze technical data to assist customers and moderate digital assets.
Handle inbound calls for U.S.-based home services businesses and represent clients professionally. Take detailed call summaries and manage appointment bookings using the client's CRM platform.
Manage overnight back-office POS operations in Dutchie to ensure product listings are accurately cataloged and priced before store opening. Maintain digital menus and generate nightly inventory reports to support management decisions.
Provide frontline technical support via phone and email to medical professionals, guiding them through platform navigation and practice management workflows. Diagnose software errors, manage tickets in HubSpot, and escalate complex issues to Level 2 support.
Provide technical and non-technical support to customers primarily via email, phone, and live chat to ensure optimal system performance. Coordinate with Engineering and Product Management on product issues and maintain technical documentation.
Provide high-touch concierge support to customers, managing complex escalations and resolving issues end-to-end. Collaborate with cross-functional teams to troubleshoot risk mitigation issues and advocate for customer needs.
Provide high-level administrative and operational support to executives, including complex calendar and inbox management. Coordinate internal and external communications while tracking priorities and documenting meeting outcomes to ensure organizational accountability.
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Provide general administrative and operational support, including managing inboxes, scheduling calendars, and maintaining accurate records. Coordinate tasks and workflows using project management tools to ensure business efficiency across various client industries.
Manage customer inquiries and resolve issues across various communication channels like email and chat. Ensure high-quality customer experiences by documenting interactions and following defined escalation workflows.
Provide operational support for property managers and real estate investors, focusing on listing management and tenant coordination. Manage end-to-end property operations including transaction tracking and vendor communication.
Act as the primary point of contact for business clients to troubleshoot software issues via email, chat, and phone. Collaborate with Product and Engineering teams to resolve technical problems and provide client training to increase user independence.
The role involves responding to insured inquiries via email and providing policy-related guidance. Responsibilities also include managing correspondence, maintaining accurate records, and assisting with administrative tasks.
Handle patient inquiries via incoming phone calls, voicemail callbacks, and email requests. Collaborate with the internal team to ensure timely service delivery and meet client expectations.
Provide remote L2 support for network configurations, Windows Server administration, and Microsoft 365 tenant management. Lead SharePoint initiatives including architecture, implementation, migrations, and ongoing governance.
Handle inbound and outbound calls in English and Spanish to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
Handle inbound and outbound calls in English and German to assist customers with billing, account updates, and general inquiries. Maintain detailed records of interactions and escalate complex issues to the appropriate departments.
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The role involves guiding new patients through the onboarding process and managing clinical administrative duties. Key tasks include handling patient communications, processing referrals, and maintaining accurate EMR records.
Manage inbound and outbound calls to resolve customer concerns and build sustainable relationships. Maintain accurate records of customer interactions and follow established communication guidelines.
Manage patient intake reviews, appointment scheduling, and medication submissions for a telehealth weight loss company. Handle ongoing patient communications, FAQs, and coordinate with providers to ensure seamless treatment management.
Manage customer interactions via tickets, emails, and phone calls to assist users and build trust. Perform critical backend operational tasks including data collection, cleanup, and filing property tax protests.
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