The role involves writing HTML and CSS tailored for medical documents and providing real-time platform support. You will work as an integral member of the technical support team on a shifting schedule.
Remote Support Jobs in Philippines (250)
Remote in = Philippines
Job category = Support
US Customer Service Representative (WFH) | 16 APPLICANTS
People Partners
·
Full Time
·
7 Weeks Ago
People Partners
The representative will manage customer inquiries across multiple channels including email, SMS, and CRM platforms. They are also responsible for guiding customers through onboarding, resolving issues, and coordinating with internal teams.
Handle inbound customer support concerns via phone and email while assisting users with account access and system navigation. Coordinate software installations and document cases accurately within the ticketing platform.
Customer Service Representative (Spanish Bilingual) - Remote
Snapscale
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Full Time
·
7 Weeks Ago
Snapscale
The representative will serve as a key point of contact for patients, managing administrative tasks, patient coordination, and appointment scheduling. They are also responsible for maintaining accurate patient records in EMR systems while ensuring excellent patient experience and confidentiality.
Remote Bilingual Customer Support (Dutch/English) - Music Streaming 53 APPLICANTS
ModSquad
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Full Time
·
7 Weeks Ago
ModSquad
You will serve as the first point of contact for a global music streaming platform, assisting customers with platform navigation and technical troubleshooting. Responsibilities include managing inbound customer inquiries via chat in both Dutch and English.
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You will execute live content operations for sports clients, ensuring content is published accurately and on time. You will also monitor live activity, manage repeatable workflows, and identify opportunities to improve operational efficiency.
Support Administration Specialist
Backblaze External Website
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Full Time
·
7 Weeks Ago
Backblaze External Website
The role involves managing customer account health, including billing, product activation, and security configurations. It also serves as the primary point of contact for triaging technical issues and escalating them to the appropriate teams.
Respond to customer product inquiries, issues, or malfunctions via telephone or chat sessions. Troubleshoot customer concerns and document information to support product quality programs and development.
Provide professional customer support via phone, chat, and email while handling troubleshooting and order processing tasks. Ensure timely resolution of customer concerns and maintain accurate records according to company guidelines.
Provide remote technical support to enterprise users via phone, chat, and ticketing systems while adhering to defined SLAs. Manage Active Directory administration, troubleshoot hardware and software issues, and contribute to knowledge base documentation.
The Customer Service Virtual Manager will lead and scale a remote team of technical support specialists to ensure excellent customer outcomes for PC components and custom builds. This role involves managing daily operations, defining technical workflows, and collaborating across departments to optimize service quality and efficiency.
The role involves filtering help desk calls and providing exceptional customer service through live chat, email, and telephone. Responsibilities include troubleshooting end-user issues, managing support tickets, and performing post-resolution follow-ups.
Provide exceptional customer service via email, chat, and phone while managing inquiries and troubleshooting issues. Utilize CRM tools like Gorgias and Shopify to process orders and track customer interactions.
The Customer Service Agent will handle customer inquiries via chat, providing support for billing, account management, and basic technical issues. They are responsible for ensuring accurate documentation of interactions and guiding customers through service setup and modifications.
WFH - Client Services Officer – Personal Insurance (Cebu-based)
Skye Wealth
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Full Time
·
7 Weeks Ago
Skye Wealth
The role involves managing end-to-end personal insurance applications and acting as the primary point of contact for client and provider enquiries. Additionally, the officer will maintain data integrity in CRM systems and support senior advisers with administrative tasks and workflow optimizations.
Outbound/Inbound Contact Center Representative
Phil-Am Insurance LLC
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Full Time
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8 Weeks Ago
Phil-Am Insurance LLC
The representative will conduct outbound and inbound communications via phone, SMS, email, and chat to secure donations for various campaigns. They are responsible for maintaining accurate donor records in the CRM and meeting specific fundraising targets.
The role involves managing guest communications, check-ins, and check-outs while overseeing same-day turnovers for a vacation rental business. You will coordinate with housekeeping and maintenance teams to ensure operational efficiency and high-quality guest experiences.
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SAP Support Consultant – MM & PM (Materials Management & Plant Maintenance) 29 APPLICANTS
DyFlex Solutions
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Full Time
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8 Weeks Ago
DyFlex Solutions
Provide functional SAP MM and PM support by diagnosing and resolving application incidents and service requests. Collaborate with stakeholders to implement system enhancements and ensure alignment with SAP best practices.
AU RTO Enrollments Support Officer (WFH) | ZR_1208_JOB
People Partners
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Full Time
·
8 Weeks Ago
People Partners
Manage inbound enquiries from prospective students and guide them through the entire enrollment process. Ensure all student records and enrollments comply with RTO regulatory standards and internal policies.
Provide high-quality support to customers via chat, email, and phone while troubleshooting product issues. Manage customer cases from start to finish and collaborate cross-functionally to resolve complex problems.
Customer Experience Operations Support Lead - (Philippine-Based)
Trafilea
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Full Time
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8 Weeks Ago
Trafilea
The role involves managing post-purchase customer order issues and acting as a bridge between customer support and operations teams. You will be responsible for monitoring order flows, resolving fulfillment problems, and improving operational workflows to enhance the customer journey.
Operations Customer Experience Support Lead - (Philippine-Based)
Trafilea
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Full Time
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8 Weeks Ago
Trafilea
Manage and resolve customer order issues while acting as a bridge between customer support and operations teams. Monitor order flow, drive solutions for fulfillment problems, and improve standard operating procedures to enhance the customer journey.
Technical Support Representative, Tier 1 (Philippines Remote)
Turnitin, LLC
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Full Time
·
9 Weeks Ago
Turnitin, LLC
You will be responsible for responding to technical and non-technical customer queries and ensuring problem resolution, system access, and optimal system performance. You will also coordinate closely with Engineering and Product Management on product issues and assist in maintaining technical documentation.
HOA Accounts Support (PayHOA Experience Required)
OurAssistants
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Full Time
·
9 Weeks Ago
OurAssistants
The role involves managing HOA financials using PayHOA, maintaining accurate financial records, and preparing financial reports. It also includes monitoring delinquent accounts and ensuring compliance with HOA standards.
Platinum Support Specialist (Philippines Remote)
Turnitin, LLC
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Full Time
·
9 Weeks Ago
Turnitin, LLC
The Platinum Support Specialist will provide world-class customer service to premium and non-premium institutions, exam takers, and proctors via telephone, chat, and email, aiming to grow product usage and ensure customer satisfaction. This role involves becoming a Subject Matter Expert on ExamSoft and ProctorExam products and coordinating closely with internal departments on product issues and releases.
Executive Assistant / Customer Service Coordinator - R219
Hey Lieu
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Full Time
·
10 Weeks Ago
Hey Lieu
The role involves managing the entire service lifecycle from initial inquiry to job completion, including dispatch support, and acting as the operational right hand to leadership.
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This role involves resolving complex technical issues escalated from Tier I support across diverse client environments, acting as a technical bridge between frontline support and advanced engineering. Responsibilities include advanced troubleshooting, infrastructure management, security checks, and executing mid-level technical projects.
Offshore Administrative & Support Specialist
Outsourced Staff
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Full Time
·
10 Weeks Ago
Outsourced Staff
The Offshore Administrative & Support Specialist will manage client lifecycle and administrative tasks, procurement and inventory management, scheduling and rostering, and compliance documentation. This role supports onshore Registered Nurse owners, allowing them to focus on clinical leadership and strategic growth.
Administrative & Scheduling Support Specialist (Aged Care)
Outsourced Staff
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Full Time
·
10 Weeks Ago
Outsourced Staff
This role involves managing client records, coordinating daily schedules for clients and support workers, and supporting timesheet verification and financial administration processes like invoicing and claims submission. The specialist will also handle structured communication and ensure all documentation aligns with aged care standards.
Technical Support Representative, Tier 1 (Philippines Remote)
Turnitin, LLC
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Full Time
·
10 Weeks Ago
Turnitin, LLC
The representative will proactively support the Turnitin product line primarily via email, ensuring problem resolution, system access, and optimal system performance. This role also involves close coordination with Engineering and Product Management regarding product issues and releases.
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