Remote Support Jobs in Philippines (320)
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Customer Care Wizard
Manage and resolve customer support tickets across email and other platforms while coordinating with the 3PL team for order fulfillment. Proactively identify recurring issues and suggest improvements to support systems to enhance the overall customer experience.
Support Helpdesk Specialist
The specialist will manage operational workflows in Entrata, including reviewing applicant files, approving pricing, and handling resident documentation. They will collaborate with various internal departments to ensure business practices meet operational guidelines and service standards.
Boomi Support Team Lead
You will lead a support team in maintaining and enhancing integration platforms while acting as the primary escalation point for critical incidents. The role involves performing root-cause analysis, designing and deploying integrations, and driving continuous service improvement initiatives.
Lead, Customer Support
The Customer Service Team Leader is responsible for guiding and supporting the team to ensure high-quality interactions and timely resolution of customer enquiries. They will monitor performance metrics, provide coaching, and manage daily operations to maintain a positive and effective team environment.
Service Desk Manager
The Service Desk Manager oversees global service desk operations, ensuring high-quality service delivery, SLA compliance, and effective team leadership. This role is responsible for managing staff performance, driving continuous improvement initiatives, and fostering a collaborative culture across a distributed team.
Insurance Verification, Disability and FMLA Support
The Virtual Medical Assistant will manage insurance verification, disability and FMLA documentation, and medical records requests for a neurology facility. They will also provide patient support via telephone and maintain accurate electronic health records.
Insurance Verification, Disability and FMLA Support
The Virtual Medical Assistant will manage insurance verification, disability and FMLA documentation, and medical records requests for a neurology facility. They will also provide patient support via telephone and maintain accurate electronic health records.
Virtual Medical Assistant - Ophthalmology Front Desk & Insurance Support
The Virtual Medical Assistant will manage front desk communications, including answering patient calls, scheduling appointments, and routing requests. They will also support administrative tasks such as insurance verification and maintaining accurate patient records within the EMR system.
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Insurance Verification, Disability and FMLA Support
The Virtual Medical Assistant will manage insurance verification, disability and FMLA documentation, and medical records requests for a neurology facility. Additionally, the role involves providing patient support via telephone and maintaining accurate electronic health records.
Service Desk Analyst
The Service Desk Analyst provides Level 1 technical support to customers via phone, email, and chat to diagnose and resolve hardware and software issues. They are responsible for documenting all tickets, escalating unresolved problems, and maintaining high standards of customer service.
Customer Support Specialist
The Customer Support Specialist will provide professional support to customers via phone and email while maintaining accurate records in internal systems. They will collaborate with internal departments to resolve issues and ensure a high standard of customer service.
Customer Happiness Agent
The Customer Happiness Agent will manage customer enquiries across multiple channels including chat, phone, and social media to ensure high satisfaction. They will also maintain service level records and escalate time-sensitive issues to the warehouse team.
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