Remote Support Jobs in Italy (152)

Italian Speaking Anti-Financial Crime Customer Experts - Work In Athens, Greece

Remote Customer Experience - Email, Chat & Phone 12 applicants

You will communicate with clients via email, chat, and phone to provide timely assistance and help finalize service details. Additionally, you will collaborate with internal teams to resolve complex situations and ensure a smooth client experience.

Italian Social Media Content Moderator - Work In Athens, Greece

Customer Service Representative

The Customer Service Representative will manage the end-to-end order process and serve as the primary point of contact for customer-related activities. They will also collaborate with internal departments to ensure accurate invoicing, compliance, and high customer satisfaction.

Bilingual Customer Experience Specialist (French & English)

Provide customer support in French and English across multiple channels including phone, email, and live chat. Coordinate with external partners to resolve order, delivery, and fulfillment issues while maintaining professional communication.

Alliance Support

The Alliance Support professional will manage partner relationships, alliance operations, and governance while coordinating GTM activities across sales, delivery, and marketing teams. They are responsible for maintaining internal dashboards, tracking alliance KPIs, and managing partner portal registrations and documentation.

General Admin VA Support

The Virtual Assistant will manage social media content distribution, lead generation, and networking activities for a coaching business. They will also handle email marketing administration and maintain client databases using provided content.

Customer Care Advocate I

The Customer Care Advocate will respond to incoming customer inquiries regarding pharmacy benefits and prescription order status with professionalism and compassion. They are responsible for navigating multiple systems to process orders and resolve customer issues while maintaining high service standards.

Customer Support Specialists 18 applicants

Provide responsive, human-centered technical support for a cloud-based AI platform during overnight Pacific Time hours. Investigate and troubleshoot software issues while maintaining clear communication with customers and the daytime team.

Customer Support Executive

The role involves serving as the primary point of contact for customer queries and providing product guidance. You will also be responsible for building customer relationships, resolving issues, and maintaining accurate records in CRM tools.

Customer Service Representative (P&C)

Handle inbound calls, chats, and assigned tasks from insurance clients and agents, answering policy, coverage, billing, and payment questions and processing policy changes, endorsements, cancellations, and documentation requests. Maintain accurate, timely service while meeting performance standards, complying with procedures and regulations, and collaborating with teammates to improve workflows and the client experience.

System Analyst (Contact Center & Integrations)

You will analyze business and system requirements while designing integration solutions for the contact center ecosystem. Additionally, you will coordinate end-to-end integrations with partners and act as the primary point of contact for IT teams.

GHL Support Virtual Assistant

Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.

Customer Support Agent 13 applicants

Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.

RPA Production Support Analyst

The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.

Italian Speaking - Customer Service in Sunny Greece - Fully Paid Relocation

Field Product Support

The Product Support Specialist will provide field-based technical support for marine electronics to OEMs, dealers, and end users across Italy and surrounding regions. They are responsible for diagnosing technical issues, maintaining customer relationships, and representing the company at trade shows and promotional events.

Field Product Support

You will act as the primary technical contact for customers, providing field-based support and diagnosing technical issues for marine electronics. Additionally, you will collaborate with internal teams and represent the company at trade shows and promotional events.

Customer support / Atención al cliente - Frances e Ingles

Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.

Customer Support Specialist - Temporary

The Customer Support Specialist will respond to email support tickets and investigate technical issues to assist the development team. They will also maintain the knowledge base and provide product usage guidance to customers.

Support Specialist - Radiotherapy (RT) - Italy

The Support Specialist will install, calibrate, and maintain radiotherapy and radiosurgery systems for customers across Europe. They will act as the primary technical contact for clients, providing troubleshooting, repairs, and basic product familiarization.

Support Specialist - Radiotherapy (RT) - Italy

The Support Specialist will install, maintain, and repair radiotherapy and radiosurgery systems for customers across Europe. They will act as the primary technical contact, providing diagnostics, routine calibrations, and training for clinical personnel.

Travel Customer Service Representative (Remote)

The Travel Customer Service Representative will manage client inquiries and assist with luxury and leisure travel bookings from initial planning to post-trip follow-up. They are responsible for maintaining accurate documentation and ensuring a seamless, high-quality experience for all clients.

Luxury Travel Consultant – Customer Experience (Remote)

Provide responsive customer support and manage luxury travel reservations, itineraries, and special accommodations. Maintain accurate records and ensure client satisfaction throughout the travel experience.

Customer Support Specialist, Japanese

Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.

Customer Support Specialist 11 applicants

The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.

Healthcare Customer Service Representative

Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.

Customer Support Specialist (French) 14 applicants

The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.

Customer and Product Support Expert (f/m/d)

You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.

ServiceNow CSM/CRM Consultant

Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.