My VA Support, Inc.

The nurse will maintain ongoing communication with patients in the PCM program to monitor symptoms, medication adherence, and treatment progress. They will also provide patient education, coordinate care services, and document all interactions within the system.

The Insurance Verification Specialist is responsible for performing insurance eligibility and benefits verification for next-day patients and obtaining referrals and prior authorizations. They must communicate effectively with internal teams to ensure patient readiness and prevent delays.