The role involves coordinating client-facing activities such as scheduling, communications, and event-related support. The assistant will maintain accurate records and collaborate with internal teams to ensure a professional client experience.
LC GROUP
15 Remote Job Openings at LC GROUP
Remote Customer Operations Specialist - Email, Chat, & Phone
LC GROUP
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Full Time
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2 days ago
LC GROUP
Provide professional customer support across email, chat, and phone channels to resolve inquiries efficiently. Maintain accurate customer records in internal systems and collaborate with the team to improve operational processes.
The specialist will handle customer inquiries via email, chat, and phone while managing scheduling and account updates. They are responsible for maintaining accurate CRM records and escalating complex issues to ensure a positive guest experience.
The specialist will coordinate high-impact client events by managing scheduling, logistics, and professional communications. They will work with internal teams to maintain timelines and ensure a seamless experience for clients.
The role involves coordinating travel, planning events, and managing destination-based experiences for clients. Responsibilities include managing itineraries and communicating with clients via phone, email, and chat to ensure a smooth experience.
Provide support for client-facing activities including scheduling, communications, and event coordination. Maintain accurate client records and ensure a positive experience through proactive assistance.
Coordinate and manage logistics for sports events and campaigns, including scheduling and budgeting. Plan customized sports getaways by booking travel and tailoring experiences to client preferences.
The role involves managing daily service requests, scheduling, and processing forms to support client coordination. It also includes responding to inquiries and providing general administrative and operations support.
Respond to customer inquiries via phone, email, and chat while providing accurate product and service information. Document all interactions in the system and assist with basic troubleshooting to ensure a positive customer experience.
Remote Customer Operations Specialist - Email, Chat, & Phone
LC GROUP
·
Full Time
·
23 days ago
LC GROUP
Provide professional customer support across email, chat, and phone channels to resolve inquiries efficiently. Maintain accurate customer records in internal systems and collaborate with the team to improve operational processes.
Coordinate client-facing activities including scheduling, communications, and event-related support. Maintain accurate records of client interactions and collaborate with internal teams to resolve time-sensitive needs.
Coordinate and manage logistics for sports events and campaigns, including scheduling and budgeting. Plan customized sports getaways by booking travel and tailoring experiences to client preferences.
The role focuses on organizing schedules, coordinating planning details, and managing calendars to ensure efficient day-to-day operations. It involves communicating with clients via phone, email, and chat while maintaining accurate records.
The role involves coordinating travel, planning events, and managing destination-based experiences. Responsibilities include managing itineraries and communicating with clients via phone, email, and chat.
Coordinate client-facing activities including scheduling, communications, and event-related support. Maintain accurate records of client interactions and collaborate with internal teams to ensure a professional client experience.
