The role involves managing daily service requests, scheduling, and processing forms to ensure smooth operations. It also requires responding to client inquiries and providing general administrative support.
LC GROUP
10 Remote Job Openings at LC GROUP
Remote Customer Operations Specialist - Email, Chat, & Phone
LC GROUP
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Full Time
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a day ago
LC GROUP
Provide professional customer support across email, chat, and phone channels to resolve inquiries efficiently. Maintain accurate customer records in internal systems and collaborate with the team to improve operational processes.
Coordinate client-facing activities including scheduling, communications, and event-related support. Maintain accurate records of client interactions and collaborate with internal teams to resolve time-sensitive needs.
The specialist will handle customer inquiries via email, chat, and phone while managing scheduling and account updates. They are responsible for maintaining accurate CRM records and resolving customer concerns to ensure a positive experience.
Coordinate and manage logistics for sports events and campaigns, including scheduling and budgeting. Plan customized sports getaways by booking travel and tailoring experiences to client preferences.
The role focuses on organizing schedules, coordinating planning details, and managing calendars to ensure efficient day-to-day operations. It involves communicating with clients via phone, email, and chat while maintaining accurate records.
The role involves coordinating travel, planning events, and managing destination-based experiences. Responsibilities include managing itineraries and communicating with clients via phone, email, and chat.
Respond to customer inquiries via phone, email, and chat while providing accurate product and service information. Document all interactions in the system and assist with basic troubleshooting to ensure a positive customer experience.
Coordinate client-facing activities including scheduling, communications, and event-related support. Maintain accurate records of client interactions and collaborate with internal teams to ensure a professional client experience.
The Customer Experience Associate will communicate with clients via email, chat, and phone, confirming schedules and maintaining accurate client records. They will also support internal teams with coordination tasks to ensure client satisfaction.
