The specialist will manage customer inquiries via email, chat, and phone while assisting with service requests and account updates. They are responsible for maintaining accurate records and ensuring a positive customer experience through professional support.
LC GROUP
10 Remote Job Openings at LC GROUP
This role involves managing calendars, coordinating planning details, and maintaining accurate records to ensure efficient daily operations. The specialist will communicate with clients via phone, email, and chat while handling multiple tasks to keep schedules on track.
The role involves coordinating client-facing activities such as scheduling, communications, and event-related support. The assistant will manage client interactions via email, chat, and phone to ensure a professional experience.
Remote Customer Operations Specialist - Email, Chat, & Phone
LC GROUP
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Full Time
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23 days ago
LC GROUP
Provide professional customer support across email, chat, and phone channels to resolve inquiries efficiently. Maintain accurate customer records in internal systems and collaborate with the team to improve operational processes.
The specialist will coordinate high-impact client events by managing scheduling, logistics, and professional communications. They will work with internal teams to maintain timelines and ensure a seamless experience for clients.
The role involves coordinating travel, planning events, and managing destination-based experiences for clients. Responsibilities include managing itineraries and communicating with clients via phone, email, and chat to ensure a smooth experience.
Provide support for client-facing activities including scheduling, communications, and event coordination. Maintain accurate client records and ensure a positive experience through proactive assistance.
Coordinate and manage logistics for sports events and campaigns, including scheduling and budgeting. Plan customized sports getaways by booking travel and tailoring experiences to client preferences.
The role involves managing daily service requests, scheduling, and processing forms to support client coordination. It also includes responding to inquiries and providing general administrative and operations support.
The role involves coordinating travel, planning events, and managing destination-based experiences. Responsibilities include managing itineraries and communicating with clients via phone, email, and chat.