You will serve as the primary point of contact for customer inquiries regarding energy supply, billing, and account management. Additionally, you will assist customers with portal navigation and provide guidance on modern energy solutions like e-mobility.
The specialist will communicate with customers via phone, email, and chat to manage travel reservations and provide personalized solutions. They will also focus on improving the customer experience by sharing information and advice regarding travel offers.
You will provide customer support via phone, email, and chat regarding travel reservations while offering personalized travel advice. Your role involves acting as the voice of a global tour operator to ensure a high-quality and memorable customer experience.
The specialist will communicate with customers via phone, email, and chat to manage travel bookings and provide personalized travel solutions. They are responsible for enhancing the customer experience by sharing information and advice regarding offered tours.
Provide high-quality customer support in Spanish, Portuguese, and English across multiple channels. Handle customer queries, resolve complaints with empathy, and maintain accurate records of interactions.
The agent will provide technical support to customers in French, resolving device issues and managing warranty inquiries. They will also assist with the claims process and identify opportunities for selling extended warranties.
The Senior Team Leader will act as a strategic partner to the Business Manager, overseeing team performance, development, and operational compliance. Responsibilities include coaching Team Leaders, analyzing performance data, and ensuring high service quality standards.
The Marketing Manager will be responsible for overseeing marketing initiatives within the Philippines region. This role involves executing marketing strategies to support company objectives.
Provide customer support by phone and email, resolve questions and shipment-related issues, and track deliveries. Escalate requests to other departments when needed and ensure customer problems are resolved.
You will act as the primary point of contact for users of a major European financial platform, handling incoming calls and inquiries. Responsibilities include assisting customers with account information, transactions, and online banking support.
The role involves providing customer support for a major European online banking platform by communicating with clients regarding accounts and transactions. You will also be responsible for improving the customer experience by sharing information and advice about banking services.
The agent will handle incoming requests from energy company customers, including billing inquiries, meter readings, and payment processing. They will communicate with clients via phone and email to provide support regarding service usage and account management.
Provide customer support via telephone and email while resolving shipment-related issues. Monitor shipment statuses and escalate complex inquiries to appropriate departments.
Provide first-class technical assistance to Samsung customers by troubleshooting hardware and software issues. Ensure users maximize the value of their devices through expert guidance and effective problem resolution.
You will provide telephone support to network users, handling inquiries regarding billing, complaints, and master data maintenance. Additionally, you will ensure compliance with regulatory guidelines and provide clear solutions for complex energy-related topics.
Albania, Bosnia and Herzegovina, Croatia +14 more5-10 yrs expSoftware Development
You will own the strategic roadmap, governance, and lifecycle management for Google Workspace and Gemini Enterprise platforms. Additionally, you will facilitate stakeholder workshops and provide direct support to ensure effective platform adoption and security.
You will provide telephone support to network users, handling inquiries regarding billing, complaints, and master data. Additionally, you will ensure compliance with legal and regulatory guidelines while resolving complex energy-related issues.
You will provide customer support for an energy sector client by answering inquiries via phone, email, and chat. Additionally, you will contribute to project success by sharing knowledge and suggesting improvements within the team.
You will handle incoming calls and emails to assist customers and ensure an exceptional shopping experience. Additionally, you will identify and resolve customer issues while navigating multiple computer tools efficiently.
Provide customer support via telephone and email while resolving shipment-related issues. Monitor shipment statuses and escalate complex inquiries to the appropriate departments.
The agent will provide technical support to customers via email and phone in Norwegian, resolving device issues and managing warranty inquiries. They will also assist with the complaint process and stay updated on technological trends.
The agent will communicate with clients via email and phone in Danish to resolve technical issues and assist with warranty or complaint processes. They are also responsible for staying updated on technological trends and market changes.
You will drive the adoption of AI tools across the organization by building a network of champions and creating repeatable, efficient workflows. You are responsible for translating complex AI capabilities into non-technical business language while ensuring adherence to security and compliance standards.
The advisor will communicate with clients via email and phone in Portuguese to resolve technical issues and manage warranty inquiries. They will also handle extended warranty sales and coordinate repair interventions for complex device issues.
The advisor will communicate with clients via email and phone in Spanish to resolve technical issues and manage warranty inquiries. They are also responsible for organizing repair interventions and promoting extended warranty sales.
You will act as a primary point of contact for customers, providing professional and efficient support in German. Your role involves resolving inquiries and requests while maintaining high standards of customer experience.
You will handle customer inquiries regarding mobile, internet, and TV services while identifying opportunities for cross-selling and up-selling. Your role involves providing efficient technical support and maintaining high customer satisfaction standards.
Provide technical support and customer service for telecommunications products including smartphones, tablets, and computers. Troubleshoot technical issues, manage account services, and resolve customer disputes in a high-volume, fast-paced environment.
Provide technical support and customer service for telecommunications products including smartphones, tablets, and computers. Handle inbound calls to resolve technical issues, manage account services, and address billing disputes.
The Principal SAP Functional Specialist will be responsible for managing and optimizing SAP functional modules within the organization. They will provide expert guidance on financial and accounting system processes to ensure operational efficiency.
Germany€30000 - €37000 per year2-5 yrs expRecruitment
You will manage the end-to-end employee life cycle, including payroll preparation, data administration, and time tracking. Additionally, you will act as a trusted advisor to staff and management regarding labor and personnel law while driving HR process digitalization.
You will handle customer inquiries regarding mobile, internet, and TV services while identifying opportunities for cross-selling and up-selling. Your role involves providing technical support and ensuring high customer satisfaction through efficient problem-solving.
Provide customer support for mobile, internet, and TV services while identifying opportunities for cross-selling and up-selling. Assist customers with technical troubleshooting and service inquiries to ensure high-quality service delivery.
Handle incoming inquiries from existing customers of a leading German energy supplier regarding bills, payments, and meter readings. Communicate effectively with clients via telephone and email to provide accurate information.
You will be responsible for processing incoming business partner inquiries primarily through a ticket system. This involves answering questions regarding delivery status and processes while maintaining high quality and efficiency.
Lead the end-to-end pre-sales lifecycle for commercial bids, translating complex client requirements into viable technical and AI-driven solutions. Act as the primary interface between clients, sales, operations, and technical teams to ensure successful solution discovery and implementation handover.
The Global Security Analyst will drive the readiness and maintenance of core security certifications and manage internal and external compliance audits. They will also design security controls, conduct gap assessments, and act as a subject matter expert for security compliance across the organization.
The Junior Reporting Analyst is responsible for performing deep data analysis and managing reporting and billing needs. They will also support system optimization and integration processes while ensuring data accuracy.
Act as the primary point of contact for MediaMarktSaturn customers by answering inquiries via phone and email. Handle inbound contacts while providing authentic and empathetic support to ensure customer satisfaction.
Assist and advise customers via phone and email while resolving inquiries regarding orders, shipments, and deliveries. Ensure proactive follow-up on cases to maintain high levels of customer satisfaction and brand trust.
The Real Time Analyst manages real-time business operations including staffing, reporting, and outage management to ensure campaign KPIs are met. They also analyze performance data to provide actionable insights and support process improvement initiatives.
You will act as a specialist in 2nd level support, resolving complex inquiries regarding accounts, transactions, and online banking services. Additionally, you will document all processes in internal systems to ensure high-quality service and continuous improvement.
You will act as a 2nd level support specialist for a major European financial platform, resolving complex user inquiries regarding accounts and transactions. Additionally, you will document all processes in internal systems to ensure high-quality service and continuous improvement.