Remote Support Jobs in Australia (200)

CX Member Implementation & Success Advisor - Australia & New Zealand

Customer Care Consultants

CX Trainer - Freelance (Australia)

Contact Centre & Call Centre Professionals

Service Engineer

Associate Security Support Specialist, Wirespeed

Provide technical support and investigate complex security issues while acting as the voice of the customer for the Wirespeed team. Collaborate with internal engineering and product teams to resolve incidents and improve security outcomes through actionable feedback.

Customer support / Atención al cliente - Frances e Ingles

Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.

Customer Support Specialist, Japanese

Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.

Customer Support Specialist 11 applicants

The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.

Customer Experience & Community Relations

You will manage front-line support across live chat, Discord, and email while acting as the voice of the customer to inform product development. You will also be responsible for documenting solutions, handling escalations, and identifying growth opportunities within the community.

Executive / Operations Virtual Assistant - Freight & Business Administration Support

The Virtual Assistant will manage the founder's inbox, CRM pipeline, and routine freight administration tasks. They will also assist with basic invoicing in Xero and ensure all operational processes are documented and followed.

Healthcare Customer Service Representative

Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.

Customer Support Specialist (French) 14 applicants

The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.

AU-WFH Live Chat Customer Support Agent — PT/FT

The agent will provide customer support via live chat and email, addressing inquiries regarding products, orders, and account issues. They are responsible for maintaining accurate records and escalating complex problems to the appropriate teams.

Client Services, Senior Consultant

The Senior Consultant will design and deploy Experience Management solutions by collecting technical requirements and configuring the Medallia platform. They will also support quality assurance, user acceptance testing, and provide technical expertise during client engagements.

Customer and Product Support Expert (f/m/d)

You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.

ServiceNow CSM/CRM Consultant

Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.

Energy Market Analyst (Support)

The Energy Market Analyst provides technical and modelling support to APAC customers to ensure effective use of software products. They also collaborate with internal teams to facilitate customer onboarding, training, and product improvement initiatives.

Enterprise Onboarding Specialist - APAC

Lead the end-to-end onboarding and rollout of Halter technology for large-scale, multi-site enterprise customers. Manage senior stakeholder relationships and provide hands-on training to farm managers and crews to ensure successful adoption.

Support Officer - Leaving Violence Program

The Support Officer manages high-volume interactions with victim-survivors via phone and digital channels to provide information and support. They are responsible for documenting case information, coordinating appointments, and escalating risks while maintaining trauma-informed service standards.

Customer Support - Voice 12 applicants

The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.

Customer Engagement & Operations Manager

The manager will oversee operational workflows, project tracking, and CRM system optimization within Go High Level. They are responsible for maintaining business efficiency, coordinating lead generation efforts, and providing proactive administrative support to leadership.

Virtual Assistant – CRM & Outreach Support

The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.

Systems Field Service Representative - Power Distribution/Electrical

The Systems Field Service Representative will install, inspect, troubleshoot, and maintain electrical distribution equipment at customer sites. They are also responsible for performing startup and commissioning services, documenting technical reports, and providing training to customers.

Remote Support Specialist 11 applicants

The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.

Customer Support Specialist - Australia

The Customer Support Specialist serves as the primary point of contact for managing existing travel bookings, resolving issues, and processing modifications. They collaborate with internal departments and external partners to ensure a seamless guest experience while maintaining accurate documentation in the CRM system.

Field Service Representative - Industrial Drives

The Field Service Representative is responsible for installing, troubleshooting, and repairing industrial drive equipment at customer sites. They also perform commissioning, startup services, and provide technical training to customers and team members.

Customer Support Executive 16 applicants

The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.

Customer Relations and Marketing Officer

The Customer Relations and Marketing Officer will develop and maintain professional relationships with NDIS stakeholders to establish referral pathways. They are also responsible for coordinating marketing activities, managing social media, and representing the organization at community and industry events.

Support Specialist - Expression of Interest - Leaving Violence Program

Provide short-term, trauma-informed telephone support to victim-survivors of intimate partner violence to assist with safety and stability. Conduct risk and needs assessments, develop safety plans, and manage documentation in accordance with program KPIs.