Virtual Assistant – CRM & Outreach Support

This is a remote position.

Location: Remote (flexible schedule, occasional project-based time zone alignment) 

Contract: 3-month minimum commitment (first month as paid trial)

About the Client

Role Overview

Key Responsibilities

• CRM & Lead Management
  
• Manage inbox and task workflows within GoHighLevel.
  
• Respond to leads promptly and follow up on ad-generated contacts.
  
• Clean and maintain contact lists (removing spam/irrelevant entries).
  
• Review and optimize existing workflows and triggers.
  
• Outreach & Marketing Support
  
• Track ad performance (Meta & Google Ads) and report insights.
  
• Assist in identifying effective ad strategies.
  
• Support content calendar management within GoHighLevel.
  
• Follow up with prospects generated through ads and campaigns.
  
• Content & Social Media
  
• Assist with batching and posting content (including video clips).
  
• Perform basic editing tasks (adding captions, trimming raw footage).
  
• Stay aware of trends in teen/parent-focused social media markets.
  
• Onboarding & SOP Review
  
• Dedicate 10 hours to reviewing SOPs created in Claude AI.
  
• Execute small test tasks to demonstrate proficiency in GoHighLevel.
  
  
  

Tools & Platforms

• GoHighLevel (Arise) – CRM, workflows, content calendar, task management.
  
• Google Workspace – Docs, Sheets, Drive.
  
• Meta Ads & Google Ads – Marketing performance tracking.
  
• Optional familiarity with Slack, Trello, Monday.com (not required).
  
  
  

Desired Skills & Qualities

• Prior experience with GoHighLevel strongly preferred.
  
• Strong organizational and CRM management skills.
  
• Independent, proactive, and a “go-getter” attitude.
  
• Quick learner with ability to adapt to evolving workflows.
  
• Creative mindset with awareness of U.S. teen/parent social media trends.
  
• Excellent communication skills in English.
  
• Flexible schedule, with occasional project-based alignment to client’s time
  
   zone.
  
  
  

Additional Notes

• Initial focus will be lead response and CRM management, with gradual expansion into marketing and content support.
  
• Paid onboarding (10 hours) ensures proper training and SOP familiarization.
  
• Personality assessments may be provided during candidate shortlisting.
  
• Client values independence, initiative, and the ability to work without constant supervision.