Remote Support Jobs in Australia (142)
Remote in = Australia
Job category = Support
The Regional Support Manager drives operational excellence across a portfolio of aged care homes with a focus on quality and leadership development. The role supports home managers in optimizing workforce, improving resident experience, and ensuring clinical and non-clinical compliance.
Act as the highest-level escalation point for global support to resolve complex technical issues across server and endpoint levels. Collaborate with the development team to identify bugs and assist in designing support processes.
Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the APAC region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.
Manager, Customer Support - APAC
Third-Party Job Posts
·
Full Time
·
4 Weeks Ago
Third-Party Job Posts
Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers in the APAC region. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.
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Manage and govern leave policy compliance by identifying and resolving violations. Coordinate with employees, managers, and HR to ensure adherence to organizational policies and maintain accurate records.
Oversee and coordinate technical support activities for semiconductor product lines, providing leadership and guidance to a team of engineers. Manage the end-to-end incident lifecycle, handle critical escalations, and collaborate with cross-functional teams to ensure customer success.
Lead and develop a team of Customer Solutions Engineers across the APJ region to provide high-quality technical support for enterprise customers. Strategize support processes and collaborate cross-functionally to drive product adoption and enhance customer satisfaction.
Coordinate day-shift service desk operations and manage Service Desk Analysts to ensure efficient technical issue resolution. Develop and maintain Standard Operating Procedures while tracking metrics to improve overall service quality and customer satisfaction.
Investigate and resolve complex platform and integration issues while managing high-quality escalations to Engineering. Coordinate P1 incidents and proactively monitor system health using observability tools to reduce customer impact.
Lead and develop a global Level 2 Technical Support team while managing complex technical escalations and production incidents. Act as a bridge between customers and cross-functional teams to drive operational excellence and systemic improvements.
Senior Consultant - Client Support Services - Talent Pooling
Atturra
·
Full Time
·
10 Weeks Ago
Atturra
Manage and resolve client support cases via a ticketing system while conducting gap analyses to tailor TechnologyOne system capabilities to client needs. Collaborate with consulting experts to optimize and modernize business applications for clients across various industries.
Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
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The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
Manage and resolve client support cases through a ticketing system while troubleshooting issues and conducting gap analyses. Collaborate with consulting experts to optimize business applications and modernize client systems.
Growth Support Coordinator (Leadership Programs | Remote-Based)
Brightside Collective
·
Full Time
·
12 Weeks Ago
Brightside Collective
Support communication and coordination activities within a structured online program environment. Manage follow-up activities and utilize digital tools to maintain consistency and organization.
Client Support & Program Coordination (Flexible Remote Role)
Brightside Collective
·
Full Time
·
12 Weeks Ago
Brightside Collective
The role involves supporting communication and coordination activities within a structured online program environment. Responsibilities include following guided systems, managing follow-up activities, and using digital tools for organization.
Provide ongoing technical support, troubleshooting, and software configuration for environmental monitoring applications. Manage the customer onboarding process, including implementation and conducting targeted software training sessions.
The Software Support Specialist provides technical support, troubleshooting, and software implementation for environmental monitoring applications. They are also responsible for customer onboarding, conducting training sessions, and maintaining knowledge base documentation.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
New remote support jobs delivered to your inbox
We'll notify you when new positions matching this search are posted
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The specialist will manage client inquiries and travel bookings via email, phone, and messaging platforms. They are responsible for providing destination information and ensuring overall client satisfaction throughout their journey.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and following up to ensure client satisfaction.
The specialist will manage client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. They are also responsible for providing destination information and following up to ensure client satisfaction.
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Support Jobs in Other Countries
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398
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334
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243
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227
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203
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188
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160
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120
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119
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115
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91
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Other Categories in Australia
Remote Other Jobs in Australia
548
Remote Software Development Jobs in Australia
423
Remote Sales Jobs in Australia
360
Remote Healthcare Jobs in Australia
152
Remote Teaching Jobs in Australia
113
Remote Product Jobs in Australia
63
Remote Finance Jobs in Australia
62
Remote Legal Jobs in Australia
44
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40
Remote Design Jobs in Australia
28
Remote Recruiter Jobs in Australia
25
Remote Writing Jobs in Australia
21
Remote Data Entry Jobs in Australia
15
Remote Virtual Assistant Jobs in Australia
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