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Lead the launch, growth, and overall operational performance of the Indiana health plan. Serve as the primary market-facing leader to build relationships with state agencies, providers, and community partners.
Design and deploy scalable automation and AI systems to reduce manual workloads and improve operational efficiency. Build internal tools, integrate core business systems, and establish governance for the safe use of AI within a legal professional services environment.
Maintain accurate financial records, process invoices, and perform bank reconciliations using Xero for an Australian law firm. Provide administrative support for payroll, debt recovery, and financial reporting while ensuring strict confidentiality.
Lead global platform operations by unifying Finance, Client Support, and Session Monitoring under a single governance framework. Ensure strict compliance through systematic audits, SLA enforcement, and the optimization of data-driven staffing models.
Support the implementation of data protection and information security legal requirements in close cooperation with designated officers. Handle customer inquiries and draft or review relevant documents such as AV contracts and TOMs.
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The role involves managing executive calendars, travel, and communications while acting as a primary point of contact for stakeholders. It also requires utilizing digital and AI tools to streamline administrative workflows and improve executive productivity.
Provide high-level administrative and executive support, including calendar and client coordination. Assist with bookkeeping, financial record organization, and basic social media content updates.
Research and collect verified contact information for evangelical megachurches and their leadership across the United States. Maintain a structured database in Excel or CRM platforms while ensuring data accuracy and consistency.
The Network Contractor is responsible for recruiting, contracting, and re-contracting healthcare providers to ensure a compliant and marketable network. This includes negotiating rates, managing provider satisfaction, and aligning contracts with federal and state regulations.
Manage the full life cycle of member and provider appeals and grievance cases through intake, investigation, and documentation. Act as a liaison between internal departments and external stakeholders to ensure timely resolution compliant with federal and state standards.
Manage the end-to-end print and postage process, including mail merges, PDF conversions, and quality control of letter output. Coordinate print projects to meet client SLAs and identify opportunities for production efficiency.
Develop large reporting layers, executive decks, and metrics to support the Total Cost of Care revenue and expense review process. Collaborate with operational partners to identify high-value opportunities for savings and revenue growth.
Coordinate long-term services and supports for Medicaid participants through face-to-face assessments and participant-centered planning. Manage the delivery of physical, behavioral, and social health services while ensuring participants are informed of their rights and options.
The Director of Customer Value Delivery is responsible for the end-to-end execution and governance of complex insurance software programs to ensure timely value realization. This role manages program milestones, risks, and commercial outcomes like NRR and ARR while leading cross-functional delivery teams.
The Director of Customer Value Delivery is responsible for the end-to-end execution and governance of complex insurance software programs to ensure timely value realization. This role manages program milestones, risks, and commercial outcomes while leading cross-functional teams and maintaining C-suite customer relationships.
Lead a team of technical leads and architects to oversee critical enterprise integration and API platforms. Drive the modernization of platforms using cloud-native practices, API-first strategies, and AI-driven automation.
Draft and refine narrative sections for state Medicaid managed care bids, translating technical information into compliant and compelling prose. Collaborate with subject matter experts and utilize AI-enabled tools to produce high-quality, evaluable proposal responses.
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Lead the daily operations of the proposal writing team, managing assignments and timelines for state Medicaid managed care bids. Coach writers and personally draft high-visibility sections to ensure compliant, persuasive, and evaluable responses.
Lead the development of complex, scenario-based narratives and high-visibility sections for state Medicaid managed care bids. Collaborate with subject matter experts and leadership to translate technical operational details into compelling, compliant, and evaluable prose.
Develop and maintain strong relationships with healthcare providers to drive performance and satisfaction. Support network management strategies, resolve provider disputes, and conduct educational orientation sessions.
Lead a squad of 8 to 10 team members and manage the project backlog. Provide mentorship to new team members to ensure project success.
Own and prioritize the product backlog for the risk decisioning platform while working closely with remote engineering teams to refine stories and unblock delivery. Partner with leadership to shape the product roadmap and interface with customers to validate technical solutions.
Lead the organization's AI enablement strategy by identifying high-impact opportunities and implementing agentic AI workflows. Manage a team of AI practitioners to automate business processes and drive measurable ROI across various departments.
Manage the debtor book by chasing outstanding payments and negotiating payment plans with international delegates. Perform meticulous multi-platform reconciliations and verify external mentor invoices to ensure financial accuracy.
Lead the end-to-end execution of high-priority Medicaid proposal efforts, ensuring compliant and compelling responses. Coordinate between capture, solution design, and executive leadership to align strategy and manage risks throughout the RFX lifecycle.
The Manager supports corporate strategy, analytics, and insights by developing deliverables for the CEO and Board of Directors. They lead strategy projects, conduct market research, and mentor analysts to identify strategic opportunities.
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Lead the end-to-end execution of Medicaid RFX responses, translating capture strategy into compliant and high-quality proposals. Act as the central integrator across solution design, writing, and production to ensure on-time, error-free submissions.
Process service forms and distribute literature to members while managing provider directories and welcome kits. Research and correct mailing addresses using USPS tools and maintain department production statistics.
Lead the operational areas of the Utilization Management program, ensuring patient care decisions are medically appropriate using national and local criteria. Collaborate with multidisciplinary teams to develop medical policies and analyze utilization trends to improve clinical effectiveness.
The role involves managing customer satisfaction surveys and monitoring KPIs via Power BI and Qualtrics to optimize customer journeys. Additionally, the candidate will support the transition to new CRM/ERP systems and analyze customer feedback to drive service improvements.
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