Lead a team to achieve excellence in customer service and claims management while ensuring accurate benefit payments and offset management. Drive employee engagement, continuous process improvement, and ensure compliance with risk identification and control obligations.
Manage a team of Vocational Rehabilitation Specialists to provide return-to-work services and ensure performance targets are met through data-driven insights. Lead team initiatives, coach staff, and serve as a business partner while leveraging AI tools to improve productivity.
The External Wholesaler is responsible for representing PGIM Global Wealth products to investment professionals and raising net new assets within the assigned territory. They must effectively communicate investment strategies, provide technical information, and manage relationships across various financial platforms.
Manage a portfolio of approximately 95 short-term disability claims while providing high-quality customer service to assigned clients. Act as a liaison between the client's leave team and benefits partners to ensure seamless claim processing and continuous process improvement.
