You will communicate with customers via phone, live chat, and email to resolve inquiries regarding device trade-ins and service matters. Additionally, you will provide feedback on support processes and ensure high service quality while meeting performance expectations.
You will communicate with customers via phone, live chat, and email to resolve inquiries regarding device trade-ins, returns, and service matters. Additionally, you will provide feedback on support processes and escalate complex cases to ensure high service quality.
Handle B2B customer interactions across email, chat, and phone while troubleshooting and resolving issues. Assist in client onboarding processes and perform various administrative and operational tasks.
Identify and acquire new business opportunities in the AI and technology market by proactively approaching potential clients. Lead the entire sales cycle from initial discovery calls and complex proposal management to commercial negotiations and contract signing.
Communicate with users to handle feedback, complaints, and product inquiries via email and social media. Provide empathetic, responsive service while managing multiple requests simultaneously.
Support guests through calls, OTA platforms, email, chat, and WhatsApp with bookings, accommodation access, and reservation inquiries. Deliver a guest-first experience, document interactions, escalate critical cases, and collaborate with teammates to support the launch and growth of the service.
Resolve guest inquiries regarding bookings, access issues, and service-related questions across multiple communication channels. Maintain a hospitality-focused mindset while escalating critical cases such as refunds or legal threats.
The Customer Support Agent will handle incoming user inquiries via email while ensuring SLA targets are met. Responsibilities include investigating issues, managing billing and refund requests, and maintaining accurate documentation in internal systems.
Provide professional customer support via live chat, email, and occasional phone calls in Dutch and English. Assist users with account management, deposits, withdrawals, and game-related inquiries while maintaining data security.
