Customer Service Consultant German Language Remote

Are you passionate about e-commerce? Are you looking for a full-time job that is flexible, challenging, and offers excellent opportunities for professional growth? This is your opportunity!

What we offer:

• Motivating salary + attractive bonuses

• Development and career opportunities

• A dynamic and friendly work environment

• Attention to people's needs (work-life balance)

• Professional training to understand how the Customer Care service works.

Then join the Transcom family as a Customer Service Consultant in German Language

In this role, you will be an active member of our company, providing high-quality and professional customer service, responding to customers through all appropriate communication channels, identifying and assessing customer needs in order to achieve their satisfaction. Customer satisfaction is important to us, and equally important is the well-being and comfort of our employees.

What we are looking for:

• High school diploma or equivalent

• C1 level of German

• Good knowledge of PC usage (intermediate level)

• Excellent interpersonal, communication, and presentation skills

• Strong team-working skills, problem-solving abilities, and a results-oriented mindset

• Good adaptability to innovative changes and a willingness to learn

• High level of reliability, punctuality, accuracy, and organizational skills

About Transcom

Transcom is one of the world's leading customer experience companies, providing customer care, sales, technical support, and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000 customer experience specialists across 90 contact centers in 29 countries, providing services in 33 languages to international brands across various industries. At Transcom, we take our commitments to our clients and to ourselves seriously. Every day, we welcome new talent and nurture their potential to meet the skills of the future. We are relentless, we love teamwork, and we support one another. We are incurable optimists, promoting change within the teams and communities where we operate. This is who we are at Transcom. You are welcome from the very first moment, just as you are. There is no limit to what we can build together.