Customer Service Agent Job Openings (Full-Time)
Handle inbound and outbound customer contacts to resolve inquiries and provide support. Document customer claims accurately and up-sell products or services as required.
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Handle inbound and outbound customer contacts to resolve inquiries and provide support. Document customer claims accurately and up-sell products or services as required.
The Customer Service Agent will handle inbound and outbound customer inquiries, assist with service questions, and up-sell products and services. They are responsible for documenting customer claims, resolving issues, and maintaining professional communication standards.
Handle inbound and outbound customer service and sales inquiries in a professional and timely manner. Accurately document customer interactions and resolve issues while adhering to company policies and scripts.
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Document customer interactions, resolve issues, and provide accurate information while adhering to company policies and scripts.
The AI Business Analyst will identify and manage business requirements for AI-based solutions while collaborating with stakeholders and developers to ensure successful delivery. They will also analyze business processes, create prototypes, and support the adoption and governance of AI initiatives.
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You will lead the design of enterprise AI solutions and define architecture standards across the Microsoft ecosystem. This involves hands-on prototyping, guiding technical decisions, and collaborating with cross-functional teams to ensure scalable and secure AI adoption.
You will design, develop, and deploy enterprise AI solutions using Microsoft Copilot Studio, Azure, and modern AI engineering frameworks. The role involves building AI agents, implementing RAG architectures, and optimizing production-ready AI applications through continuous improvement.
Assist in building, testing, and deploying AI-powered solutions using Microsoft Copilot Studio, Power Platform, and Azure. Collaborate with stakeholders to configure AI agents, workflows, and integrations while maintaining technical documentation.
Design, develop, and maintain scalable backend services using Python while contributing to frontend React applications. Integrate AI capabilities into business solutions and manage the full software lifecycle from design to production support.
Define the technical vision and roadmap for agent architecture, including multi-agent workflows, tool-use, and state management. Lead and mentor a team of Agent Architects while personally handling complex client discovery and technical escalations.
The Marketing Analyst will support and develop marketing analytics for web and mobile products while collaborating with performance marketers to assess campaign effectiveness. They are responsible for building dashboards, ensuring data quality, and providing actionable insights to drive business growth.
The Senior Tax Associate will manage global indirect tax compliance, including VAT/GST return preparation and filing across multiple jurisdictions. They will also partner with cross-functional teams to resolve tax matters and leverage technology and AI tools to improve process efficiency.
The candidate will lead the design, configuration, and deployment of SAP BRIM modules within an S/4HANA environment to standardize service-to-cash processes. They are responsible for translating business requirements into technical solutions, managing data migration, and providing post-go-live support.
The Service Engineer acts as the primary contact for customers, performing independent installation, maintenance, and repair of radiotherapy equipment. Responsibilities include providing technical support via phone, remote access, and on-site visits while ensuring high customer satisfaction and regulatory compliance.
You will build and deploy end-to-end LLM-powered features, managing the entire lifecycle from development to production. Additionally, you will own answer quality by building evaluation datasets and debugging production systems using tracing and observability tools.
The Advanced Healthcare Implementation Engineer will design and deliver secure, scalable integrations between Solventum solutions and customer healthcare systems. They will also lead technical validation, troubleshooting, and go-live readiness activities to ensure successful operational transitions.
Conduct site qualification, initiation, monitoring, and close-out visits while ensuring protocol compliance and data integrity. Collaborate with investigators and site staff to facilitate study conduct and prepare essential study documentation.
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The role involves researching and identifying target organizations to build a qualified pipeline of leads for EdTech and LMS solutions. The VA will develop and execute outbound strategies, initiate conversations, and book qualified meetings on the founder's calendar.
The Technical Services Manager is responsible for managing the operational delivery of MEP and Hard FM services across the portfolio to ensure high standards of performance and compliance. They will oversee service partners, manage budgets, lead energy management initiatives, and ensure all health and safety regulations are strictly followed.
The Senior Strategic Customer Success Manager will serve as a trusted post-sale partner for key customers, driving business outcomes and maximizing revenue retention. They will lead outcome-based engagements, manage customer health, and coordinate with internal teams to identify expansion opportunities.
You will manage travel reservations for clients while ensuring adherence to travel policies and regulations. Additionally, you will provide expert consultation on fares and travel options while identifying opportunities to improve operational processes.
The Sales Manager is responsible for leading, coaching, and developing a high-performing sales team to drive market share growth and profitability in the Moravia region. They will translate business priorities into clear sales goals, manage budgets, and ensure disciplined commercial execution while maintaining compliance with company values.
The Clinical Application Specialist acts as a clinical expert for angiography systems, providing hands-on training and support to medical professionals. They also assist the sales team by providing clinical expertise and contributing to the development of successful sales strategies.
Provide premier omnichannel customer support to global clients. Contribute to a positive team environment while utilizing advanced support technologies.
The Strategic Account Manager is responsible for growing Abcam's business in Singapore by managing relationships with Biopharma and Academic customers. They will develop strategic account plans, identify new business opportunities, and collaborate across internal teams to deliver solutions.
The Area Sales Manager will drive sales growth and market expansion for Molecular Devices products across Karnataka and Kerala. Responsibilities include managing channel partners, generating sales funnels, and providing technical solutions to customers in the life science, pharma, and biotech sectors.
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The Field Service Trainee will assist service engineers with pre-installation, equipment demonstrations, and maintenance of biotechnology equipment. They are responsible for installing and troubleshooting single-use and chromatography systems while ensuring service quality standards are met.
You will perform manual testing of backend and frontend systems on mobile and web applications, including API, database, and regression testing. Additionally, you will create test documentation, investigate bugs, and act as a QA feature owner within a Scrum environment.
You will own the end-to-end learner journey, focusing on discovery, enrollment, and the learning experience. Your primary goal is to drive learner retention and engagement through AI-native product features.
The Membership Engagement Manager is responsible for driving member renewals and supporting the sale of TM Forum services within the Indian market. This role involves managing account relationships, maintaining a sales pipeline, and collaborating with internal teams to ensure member needs are met.
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