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Provide Tier 1 support to small and midsize business customers through phone, chat, email, and case channels, troubleshooting Linxup devices and documenting interactions. Resolve customer issues, educate customers, retain accounts, and identify opportunities to increase revenue through product recommendations.
Respond to client and representative inquiries, maintain accurate case and client records, assign cases to reviewers, and follow up with clients, providers, and reviewers to support timely report completion. Perform clerical and documentation tasks, address customer concerns, coordinate with quality assurance and other departments, and follow regulatory and company standards.
Serve as the primary day-to-day contact for clients and carriers, processing customs releases and entry summaries while ensuring accurate classification, rating, billing, and compliance. Maintain client tariff databases and procedures, resolve documentation issues, support team members, conduct internal audits, and help improve service delivery and electronic data processes.
The Mental Health Intake Agent serves as the primary point of contact for members, managing account creation, intake, and appointment scheduling. They collaborate with the clinical team to support case management activities and ensure a seamless care journey for members.
Lead and develop iara’s social media strategy, editorial direction, creative formats, paid campaigns, and influencer partnerships while managing the social media team. Build a repeatable international market launch playbook and track performance against engagement, watch time, bookings, and professional registrations.
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Design, develop, deploy, and maintain cloud infrastructure, servers, network appliances, and platform services, while improving reliability, security, performance, and observability. Build automated CI/CD and infrastructure-as-code pipelines, troubleshoot distributed systems, maintain operational documentation, and participate in an on-call rotation.
Customize and deploy Owkin's K Pro agentic AI platform for pharmaceutical and biotechnology clients, building scalable computational workflows to address complex biological questions using clinical and multi-omics data. Collaborate with scientific, engineering, and customer teams to prototype solutions, communicate findings, support adoption, and participate in an on-call rotation, with frequent international travel.
Support callers in a healthcare-related service environment, using professional communication and call center skills to help address their needs. Work remotely while maintaining focus, handling multiple tasks, and contributing independently and as part of a team.
Lead the company’s international marketing strategy and campaigns, including brand development, communications, content, and coordination with leadership and global partners. Manage marketing plans, budgets, channels, and campaign reporting while improving processes and developing materials that support marketing and business development.
Lead and develop the financial systems team while overseeing ERP, HRIS, reporting, integrations, production support, access governance, and audit readiness. Own the financial systems roadmap and deliver improvements and automation that strengthen close processes, controls, system performance, and user experience.
Grow the Colorado territory by developing new business, expanding existing pediatric accounts, and meeting sales targets through consultative engagement with clinicians. Deliver educational and sales activities, manage provider relationships and opportunities, and coordinate with internal teams to support onboarding and resolve customer issues.
Deliver senior-level remote and on-site service for ABB Distributed Control Systems, including maintenance, commissioning, modifications, lifecycle assessments, and complex fault recovery. Serve as a technical escalation point, manage customer and contract commitments, and mentor engineers while ensuring safe, high-quality service delivery.
Build and lead vCluster Labs’ global VAR and channel program, recruiting and activating revenue-producing partners while owning partner commercial terms, deal registration, enablement, co-selling, and channel performance. Manage partner pipeline and bookings, coordinate ecosystem and field relationships, and grow the channel organization as revenue scales.
Build and manage centralized compliance systems, calendars, records, and workflows for Earthjustice, Earthjustice Action, and associated political committees. Coordinate and prepare regulatory filings and registrations, monitor deadlines and compliance risks, and provide practical guidance in collaboration with counsel and internal teams.
Lead complex payer technology consulting engagements, including solution architecture, delivery execution, stakeholder alignment, and client communications. Develop high-quality client deliverables, coach consulting teams, manage project economics and quality, and contribute to business development and reusable practice capabilities.
Analyze operational, financial, and reimbursement data; develop reports and Power BI dashboards; and identify opportunities to improve revenue cycle performance. Support RCM initiatives by tracking project milestones and outcomes, coordinating with stakeholders, and improving reporting accuracy and automation.
Build and maintain features, services, APIs, integrations, and data migration and validation routines, taking work from requirements through testing and release support. Investigate legacy systems and data, collaborate with stakeholders and teammates, and improve software reliability through troubleshooting, testing, and maintainable documentation.
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Develop and grow national and strategic regional accounts by setting account strategies, building executive relationships, negotiating commercial programs, and securing new business. Coordinate with internal teams and field sales to translate national agreements into regional and local execution, while managing account performance, expansion, and forecasts.
Own the enterprise sales cycle and build strategic partnerships with pharmaceutical, biotechnology, digital health, and medtech organizations, securing large-scale agreements involving GeneDx’s real-world data and genomic assets. Develop revenue and pipeline strategies, advise senior partner stakeholders, negotiate complex deals, and collaborate across teams to shape offerings and support successful partnership execution.
Coordinate assigned event workstreams and support the delivery of small- to medium-scale programs, including vendor coordination, task tracking, and timely communication with internal teams and partners. Support on-site event execution through domestic and international travel, maintain project confidentiality, and escalate risks or issues while keeping leads informed.
Guide customers through the interior design process, from initial consultation and design development to presenting solutions and completing projects. Respond to customer inquiries through chat, video consultations, and email while meeting sales goals and documenting project details and metrics.
Own and maintain GeneDx’s Epic Aura application, including configuration, security, workflow design, testing, and documentation. Coordinate customer integrations and provide troubleshooting and production support in collaboration with internal teams, Epic representatives, and customers.
Lead Optro’s alliance strategy and manage strategic partners across Japan, including Big Four firms, advisory firms, resellers, and distributors. Recruit and enable partners, grow partner-sourced pipeline and revenue, coordinate joint sales and marketing activities, and connect regional partner needs with internal teams.
Design and build scalable platform features across React and Ruby on Rails, translating wireframes into production-ready functionality. Collaborate with product management, technical leads, data science, design, and stakeholders to estimate work, improve development practices, communicate project status, and participate in an on-call rotation.
The Account Executive is responsible for managing an established portfolio of clients to drive renewals, cross-selling, and up-selling of company solutions. They will lead end-to-end deal negotiations and collaborate with internal teams to ensure strategic alignment and revenue growth.
Lead and develop the marketing team while coordinating with business leaders to plan and execute brand, promotional, vendor, and lead-generation marketing across the organization. Manage marketing workflows, projects, budgets, public relations, and community brand initiatives while improving team performance and marketing effectiveness.
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Own end-to-end analysis of commercial volume, growth drivers, and revenue, advising commercial and product leaders and surfacing important issues and opportunities. Orchestrate AI agents to produce rigorous executive-ready analysis, guide decisions and outcome monitoring, and contribute reusable methods and definitions to the shared analytics repository.
Own and grow a portfolio of up to 40 enterprise accounts, managing strategic relationships, renewals, retention, and expansion opportunities. Maintain account plans and accurate weekly Salesforce forecasts while partnering with solution engineering, customer success, support, and channel partners to protect and grow revenue.
Make calls to voters and community members, discuss relevant issues and campaigns, and encourage civic and campaign participation. Record call outcomes accurately, follow campaign and privacy procedures, and meet outreach goals.
Handle inbound customer inquiries, gather moving requirements, enter lead information into SmartMoving, and assist with virtual home walkthroughs and estimates. Coordinate administrative and operational tasks, prioritize issues for leadership, and support quoting and bookings when needed.
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