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Guide customers through the interior design process, from initial consultation and design development to presenting solutions and completing projects. Respond to customer inquiries through chat, video consultations, and email while meeting sales goals and documenting project details and metrics.
Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United State s, contributing to cutting-edge developments in multiple industries.
Position Title: Interior E-commerce Designer
Location:LATAM / Remote
What you will be doing:
Communicate both directly and virtually with customers to help inspire, visualize, and create their dream living space using a wide range of available products.
Take ownership of the design process from introduction to the client until completion.
Create impactful designs that capture and promote the company vision and help increase overall revenue.
Develop design concepts for customers' homes and projects, participate in pre-design meetings, and develop technical solutions and budget evaluations.
Prepare all drawings, research solutions, provide design inspirations, and work on design boards.
Present design solutions to clients to close business, achieve predetermined monthly sales goals, and support the sale of profit categories like In-Home Service and Stain Removal.
Maintain a 4-hour daily chat shift to respond to customer inquiries, assist with product/design questions, and connect qualified customers with further design support.
Perform video consultations with customers for design intake and respond to all emails and chats in a timely manner.
Document all standards, project details, updates, and key metrics per Standard Operating Procedures (SOP).
Learn new design software to increase efficient production and collaborate to make decisions regarding changing design intent.
Required Skills & Experience:
Bachelor’s Degree in Interior Design is desired.
Relevant work experience in a similar role is a plus.
Proficiency in creating mood boards.
Knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) and familiarity with Google Suite.
Ability to work a flexible 42.5-hour work week, Tuesday-Sunday (including weekend hours), in a remote environment with rotating shifts (e.g., 8am-4:30pm, 11am-7pm).
Soft Skills:
Strong communication skills, including speaking effectively, listening attentively, expressing ideas, and persuading.
Excellent human relations skills, such as cooperating, asserting, and resolving conflict.
Strong research and planning abilities, including problem-solving, gathering information, and defining needs.
High level of work success factors like managing time, being punctual, attending to detail, and meeting goals.
Why you will love Global Technology Services:
Join a powerful tech workforce and help us change the world through technology
Professional development opportunities with international customers
Collaborative work environment
Career path and mentorship programs that will lead to new levels.
Join GTS and contribute to shaping the technology landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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