The Customer Support Quality Reviewer audits AI-handled and AI-assisted customer support tickets for accuracy and compliance. They identify errors and inconsistencies, document findings, and provide actionable feedback to improve service quality.
Remote Support Jobs (9,130)
Job category = Support
The NetSuite Support Lead/Manager will ensure the reliable operation of the NetSuite ERP system and lead a global team for incident resolution and system monitoring. This role includes managing support processes, system stability, and compliance with SOX regulations.
Customer Service - Payment Collection Representative
EASTERN ACCOUNT SYSTEMS
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Full Time
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25 Weeks Ago
EASTERN ACCOUNT SYSTEMS
The representative will assist customers with their accounts through phone calls and provide knowledgeable answers to resolve issues. They will also receive tips and feedback from managers to improve their performance.
Desktop Support Analyst - Tier 1 16 APPLICANTS
HELION TECHNOLOGIES INC
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Full Time
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25 Weeks Ago
HELION TECHNOLOGIES INC
The Desktop Support Analyst is the initial point of contact for all incoming support inquiries, responsible for triaging, troubleshooting, and resolving tier 1 related issues. They document each step of the troubleshooting process while providing swift and courteous support to clients.
Record Retrieval Call Support (26599) 22 APPLICANTS
Insight Service Group (ISG)
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Full Time
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25 Weeks Ago
Insight Service Group (ISG)
As a Record Retrieval Support, your main responsibility is to assist the team with status inquiries to outstanding entities. This will consist of mostly outbound phone calls, some faxing, emailing, and mailing via USPS/UPS through our mailroom.
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Customer Service Representative Moderate
American Fidelity
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Full Time
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25 Weeks Ago
American Fidelity
The Customer Service Representative provides moderate to complex service to various internal and external customers, resolving inquiries and completing service requests with attention to detail. They also document customer interactions and act as a resource for less experienced colleagues.
Virtual Tutor Support-Norfolk Public Schools
UNIVERSITY INSTRUCTORS LLC
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Full Time
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25 Weeks Ago
UNIVERSITY INSTRUCTORS LLC
Manage and educate students in a virtual classroom setting while adhering to the established teaching curriculum. Maintain positive relationships with students and parents and document student grades and evaluations.
The NetSuite Support Lead/Manager will ensure the reliable operation of the NetSuite ERP system and lead a global team for incident resolution and system monitoring. Responsibilities include managing support processes, overseeing system maintenance, and ensuring compliance with SOX regulations.
Peer Support Specialist - Fully Remote in New Mexico
PROTOCALL SERVICES INC.
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Full Time
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25 Weeks Ago
PROTOCALL SERVICES INC.
The Peer Support Specialist will engage with callers over the phone, providing support and resources while maintaining HIPAA compliance. They will build rapport with clients and offer hope and recovery services based on their lived experiences.
Supply Chain Vendor Support (Night Shift, Full Remote)
Career Connect
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Full Time
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25 Weeks Ago
Career Connect
The role involves supporting various managers and team members in day-to-day supply chain operations to achieve business results. Key tasks include managing inventory levels, liaising with vendors, and ensuring material availability.
The Patient Service Representative (PSR) is responsible for training patients on the use and care of the LifeVest® and following up to ensure patient understanding and satisfaction. They will also contact caregivers to schedule services and manage device inventory.
The Patient Service Representative (PSR) is responsible for training patients on the use and care of the LifeVest® and following up to ensure patient understanding and satisfaction. They will also contact caregivers to schedule services and manage device inventory.
The Patient Service Representative (PSR) is responsible for training patients on the use and care of the LifeVest® device and following up to ensure patient understanding and satisfaction. They will also contact caregivers to schedule services and manage device inventory.
The Patient Service Representative (PSR) is responsible for training patients on the use and care of the LifeVest® and following up to ensure patient understanding and satisfaction. They will also contact caregivers to schedule services and manage device inventory.
The NetSuite Support Lead/Manager will ensure the reliable operation of the NetSuite ERP system and lead a global team for incident resolution and system monitoring. Responsibilities include managing support processes, overseeing system maintenance, and ensuring compliance with SOX regulations.
The Media Quality & Support Specialist is responsible for validating and processing dance media, ensuring quality control, and providing technical support to photographers and videographers. This role involves using custom software to manage media and troubleshoot issues remotely.
The Media Quality & Support Specialist is responsible for ensuring the quality and integrity of media by validating and processing dance videos and photos. They also provide technical support to in-field photographers and videographers, ensuring that all media meets high standards.
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Customer Experience Manager (Tech Support) - US 11 APPLICANTS
SourceWhale
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Full Time
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25 Weeks Ago
SourceWhale
The Customer Experience Manager will cover all aspects of inbound customer support, including diagnosing and troubleshooting customer issues. They will collaborate with Product and Development teams to maintain communication with impacted users and drive customer success.
The Customer Support Agent will respond promptly to customer inquiries and assist with product information, order tracking, and troubleshooting. They will also document interactions and collaborate with internal teams to address customer feedback.
Senior Manager, Technical Support (Philippines Remote)
Turnitin, LLC
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Full Time
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25 Weeks Ago
Turnitin, LLC
The Senior Manager will manage multiple teams to ensure successful user support and continuous improvement of team capabilities. Responsibilities include performance management, handling escalations, and collaborating with leadership to enhance processes.
Lab Technician – Dental Digital Workflow Support 97 APPLICANTS
PartnerHero
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Full Time
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25 Weeks Ago
PartnerHero
The Lab Technician will provide real-time clinical and lab support to dental clinicians, including reviewing intraoral scans and troubleshooting digital workflows. They will also coordinate with partner labs and document cases accurately.
Customer Experience Specialist – Dental Technical Support 41 APPLICANTS
PartnerHero
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Full Time
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25 Weeks Ago
PartnerHero
The Customer Experience Specialist will provide frontline clinical and technical support for dental professionals, handling inquiries and troubleshooting issues. They will document cases, escalate risks, and collaborate with various teams to ensure service quality.
Patient Service Representative I- Remote (MA Residents Only) 11 APPLICANTS
Atrius Health
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Full Time
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25 Weeks Ago
Atrius Health
The Patient Service Representative receives incoming calls and assists patients in managing appointments and care. They provide extraordinary customer service and support the patient/clinician relationship.
![AUTO1 Group is hiring for remote Dutch Speaking Customer Care Agent - Belgium (f/m/x) [Remote - Romania]](/assets/0e5e8b9a-6153-4fb2-99df-b0641bc53c7b.png){kind=small}
Dutch Speaking Customer Care Agent - Belgium (f/m/x) [Remote - Romania]
AUTO1 Group
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Full Time
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25 Weeks Ago
AUTO1 Group
Communicate with private customers via phone and email, ensuring to check and follow up on their files. Identify customer needs and provide optimal solutions while engaging with them.
Customer Service Representative 12 APPLICANTS
Touch Support
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Full Time
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25 Weeks Ago
Touch Support
The Customer Service Representative will respond to and resolve customer questions through various communication channels. They will assist customers with technical and billing-related inquiries while advocating for customer needs.
The Junior IT Support Specialist will respond to and resolve customer questions through various communication channels. They will assist in onboarding and educating customers while acting as advocates for customer needs.
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The Customer Support Specialist will respond to customer inquiries via social media and chat, ensuring timely and accurate assistance. They will also resolve customer complaints and collaborate with other teams to improve service quality.
The primary function of this role is to obtain the release of vehicles located at body shops and other locations. The CSR provides exceptional customer service and offers solutions to facilitate a unique customer service experience.
Real Estate Transaction Coordinator | Work from Home, Support Closings with Confidence 385 APPLICANTS
ClearDesk, LLC
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Full Time
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25 Weeks Ago
ClearDesk, LLC
As a Real Estate Transaction Coordinator, you will ensure that every real estate deal stays on track, from listing to close. You will manage contracts, coordinate listing activities, and provide administrative support to agents and brokers.
Remote Customer Care Manager (Work from home)
AO Globe Life - Simonne LeBlanc
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Full Time
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25 Weeks Ago
AO Globe Life - Simonne LeBlanc
Handle client inquiries in a professional and friendly way while providing solutions that meet client needs. Build strong, lasting client relationships through ongoing communication and participate in training and mentorship programs.
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