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Research target accounts and decision makers, then conduct personalized outbound outreach to generate interest in Flow and other Appfire products. Qualify prospects, schedule meetings for Account Executives, maintain accurate Salesforce records, collaborate with marketing and product teams, and meet monthly meeting and pipeline goals.
Support the design and improvement of digital interfaces and user experiences for web platforms and applications, using Figma to create wireframes, mockups, and prototypes. Maintain design components, refine existing products, participate in design reviews, document visual proposals and navigation flows, and research digital design trends and UX/UI best practices.
Grow territory revenue and profitability by selling ICU Medical vascular access and blood collection products, retaining existing customers, and developing new customer relationships. Provide clinical and technical product guidance, conduct product trials and implementations, and support customers after sales while coordinating with internal teams.
Lead multiple concurrent customer implementations from kickoff through launch and steady state, coordinating provider practices and internal teams to deliver on time and to quality standards. Improve the implementation playbook, resolve integration risks, and channel customer feedback to product, engineering, and support teams.
Research target accounts and decision-makers, then conduct personalized outreach by email, phone, and social channels to generate interest in Flow and other Appfire products. Qualify prospects, schedule meetings for Account Executives, maintain accurate Salesforce records, collaborate with marketing and product teams, and meet monthly meeting and pipeline goals.
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Own complex customer issues from intake through verified resolution, using logs, APIs, SQL, observability tools, and other diagnostics to investigate, mitigate, and communicate findings. Coordinate critical incidents and escalations, execute approved production changes, and turn resolved issues into reusable documentation and process improvements.
Design and develop a modern Go-based replacement for a legacy C information system that coordinates subscriber events with the mobile network core and manages data for more than 15 million subscribers. Help shape the architecture and build robust, secure, highly available components, addressing provisioning, database consistency, transactions, performance, resilience, and observability.
Build and ship scalable, reliable backend solutions and contribute to core production systems involving data pipelines, distributed systems, machine learning, and infrastructure. Collaborate with full-stack, data, ML, and DevOps engineers to develop AI-powered insurance workflows and deliver measurable customer impact.
Build and own backend services, data and machine learning pipelines, and infrastructure for production systems used by commercial insurance underwriters. Develop systems that ingest and process structured and unstructured data, and help design, test, and operate scalable production systems.
Manage recurring compliance audits, regulatory filings, HR data integrity in Workday, and compliance vendor relationships. Improve People Operations processes using data-driven insights, document workflows in SOPs, and coordinate compliance work with cross-functional teams and Centers of Excellence.
Own the Salesforce product roadmap and platform strategy, translating business needs into prioritized user stories while coordinating with stakeholders, consultants, and technical teams. Administer and optimize Salesforce, support and train users, manage releases and access, and contribute to reporting, security, data migration, and integration activities.
Manage UK and Ireland customer support operations, including Zendesk inboxes, escalations, training, quality audits, payment disputes, and transaction administration. Oversee the BPO partner’s performance against global customer happiness KPIs, analyze customer feedback, and collaborate with global and cross-functional teams to improve support processes and customer experience.
Manage the full lifecycle of organizational tools, including cataloging, evaluation, ROI analysis, onboarding, ongoing review, and retirement. Establish governance and security practices, advise users on tool selection, and coordinate with scientific, engineering, IT, and security stakeholders.
Manage software engineering programs from planning through delivery, coordinating across teams and aligning schedules, dependencies, release milestones, and end-to-end commitments. Identify and resolve delivery gaps, communicate with stakeholders, and improve engineering processes in partnership with leadership.
Resolve post-implementation service issues for Mid-Market customers, including complex escalations, while managing a high-volume queue and maintaining accurate ticket documentation. Coordinate with hauling partners and internal teams to secure service recovery, enforce service agreements, and communicate updates and resolutions.
Own and maintain corporate identity systems, device management, SaaS applications, and related security controls. Automate employee onboarding, offboarding, and access workflows; build self-service tools, resolve complex infrastructure issues, and document systems while mentoring IT colleagues.
Support purchasing and accounting activities for government contract projects and shared service departments, including credit card transactions, purchase requests, invoice processing, reconciliations, and month-end close. Track project expenditures, assist with budget reporting, maintain financial documentation, and coordinate transaction-related needs across project finance, accounting, procurement, and project teams.
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Support project teams by tracking budgets, funding, labor, expenditures, commitments, and forecasts, and assist with financial reporting, project reviews, and variance analysis. Maintain accurate financial data and documentation, support government contract compliance and audit readiness, and coordinate with project, finance, contracts, and pricing teams while following SCIF security requirements.
Manage customer orders, inquiries, product and pricing requests, and sales support for an assigned territory while providing a high-quality customer experience. Maintain accurate CRM records, coordinate with Sales, Business Development, and Operations, resolve or escalate customer issues, and follow applicable policies and regulations.
Grow FUNC's commercial furniture sales across the United States while supporting the Canadian market by managing independent sales representatives and developing relationships with dealers, architects, designers, specification firms, and end users. Develop and execute sales strategies, manage pipelines and forecasts, deliver product presentations and training, analyze market opportunities, and provide leadership with market feedback.
Monitor scheduled and active rides, support drivers and riders in real time, and resolve delays, routing issues, cancellations, and service disruptions. Document ride information accurately, respond to inquiries across phone, text, and chat, and escalate issues while identifying opportunities to improve operations.
Lead cross-functional bid teams through the full proposal lifecycle, from lead qualification and RFP planning to submission, contract signature, and project handover. Develop competitive technical and commercial strategies, ensure proposal compliance, manage risks and schedules, support client negotiations, and improve proposal performance.
Design custom ultrapure water systems and develop process diagrams, mass balances, equipment selections, and layouts for complex industrial applications. Lead the proposal lifecycle, coordinate engineering and vendor resources, and support Sales through technical consultations and clear client presentations.
Support the planning, design, and coordination of sports programs, maintain contact with members and partner organizations, and assist with the fitness studio and course program. Contribute to organizational development, implement board decisions, maintain club media, support advertising, and work on projects across locations.
Develop creative, accessible social media content and formats, maintain the editorial calendar, identify trends, and adapt campaigns and petitions for social channels. Coordinate collaborations with creators and partners, support community management and moderation, and help evolve the organization’s social media communications across its platforms.
Lead and develop the customer service team while also handling complex customer inquiries and supporting calls and chats during peak periods. Manage service tools and AI automation, analyze KPIs to improve service quality, develop customer journey communications, and represent customer needs across teams.
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Provide German-speaking hosts with end-to-end support for complex SaaS, technical, and integration issues, including urgent cases during weekend and solo shifts. Lead quality assurance and peer coaching, develop AI-assisted support tools and workflow improvements, and collaborate across teams to advocate for host needs.
Answer calls to the 24/7 suicide and crisis lifeline, providing compassionate emotional support and assessing callers’ safety and risk. Share resources and follow-up support, document required data confidentially, follow helpline protocols, and collaborate with supervisors and staff.
Conduct audits of patient records, billing, claims, and clinical documentation to verify compliance with payer, regulatory, and accreditation requirements. Report audit findings and trends, support corrective actions, and educate staff to improve billing accuracy, reimbursement, and compliance.
Provide outpatient psychotherapy to individuals, couples, and/or families using evidence-based approaches, and conduct assessments and develop individualized treatment plans. Maintain an active caseload and timely, compliant documentation while participating in required consultation, supervision, or team meetings and following ethical, licensing, and practice standards.
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