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The Application Support Analyst provides tier 1/2 technical support, troubleshooting, and maintenance for enterprise and program-specific applications. This role acts as a liaison between end users, development teams, and IT infrastructure to ensure system performance and security compliance.
The role acts as a liaison between customers and operations to manage sales orders, demand, and customer inquiries. It involves building customer relationships, resolving complaints, and collaborating with internal departments to meet service and quality objectives.
You will own and evolve BI integrations and semantic model converters while working at the intersection of third-party BI ecosystems and the company's query engine. Additionally, you will solve complex cross-protocol challenges and investigate real customer issues to turn recurring problems into durable solutions.
The Customer Success Manager will manage a portfolio of enterprise customers, driving adoption and expansion of facial recognition software. They will build strong stakeholder relationships, resolve inquiries, and collaborate with cross-functional teams to ensure customer satisfaction and retention.
The Assistant Director of Strategic Communications and Content develops and executes strategic communications to advance the organization's legal and policy goals. They are responsible for drafting high-volume written materials, managing media relations, and collaborating across departments to elevate the organization's public profile.
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The Program Manager is responsible for overseeing the execution of statewide public safety communications contracts by coordinating cross-functional teams and stakeholders. They ensure contractual, financial, and operational objectives are met while managing risks and maintaining high-level customer relationships.
The Manager of Case Operations leads the day-to-day execution and oversight of suspicious activity monitoring and investigations within the BSA/AML team. This role ensures regulatory compliance, manages team performance, and provides defensible reporting for senior management and the Board.
The Manager, SAR Filing oversees the day-to-day execution of Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) filing functions to ensure regulatory compliance. This role supervises internal analysts and manages external consultant output to maintain accurate, timely, and defensible filings.
The Manager of Alert Operations leads the day-to-day execution and oversight of the Suspicious Activity Monitoring alert review function to ensure compliance with BSA/AML regulations. This role supervises analysts, manages alert queues, and partners with cross-functional teams to maintain a risk-based and sustainable monitoring framework.
The Vice President of BSA/AML Operations leads the execution and oversight of suspicious activity monitoring and case investigations to ensure regulatory compliance. This role manages operational performance, develops key risk indicators, and collaborates with senior leadership to enhance the financial crime compliance program.
The Regional Sales Manager is responsible for generating new business through proactive networking, cold calling, and lead management. They will also oversee the client transition process by collaborating with internal operations and support teams to ensure seamless service implementation.
You will build and optimize operational systems to support product, underwriting, and engineering teams while leading end-to-end new product launches. The role involves identifying and removing bottlenecks, managing change control, and ensuring consistent terminology across all AI-driven insurance platforms.
The Media Director will audit existing media plans to identify misalignments in investment and performance across local, regional, and national channels. They will design a new media architecture and a staged transition roadmap to improve business outcomes while maintaining lead and sales continuity.
The Customer Success Manager will drive product adoption, retention, and expansion by proactively engaging with customers and managing long-term relationships. They are also responsible for delivering customized education and enablement initiatives to maximize customer value and product usage.
The Senior Product Manager will own key care delivery capabilities, including prescribing and prior authorization workflows, while partnering with clinical leadership to prioritize product requests. They will also identify opportunities to integrate AI and automation to reduce clinical burden and improve operational efficiency.
The Medical Science Liaison serves as a scientific expert, building relationships with healthcare professionals and key opinion leaders to facilitate evidence-based scientific exchange. They also gather medical insights and support clinical research initiatives to inform the company's medical strategy.
The Project Manager is responsible for routing internal jobs through the project life cycle while keeping teams informed and ensuring successful collaboration. They will manage designer and editor workflows, oversee project planning, and facilitate communication across various departments including creative, strategy, and media.
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Provide firmwide technical leadership for water treatment processes, including design, optimization, and pilot testing. Lead multi-disciplinary teams and mentor staff while developing long-term client relationships and identifying market trends.
Provide firmwide technical leadership for water treatment processes, including design, optimization, and regulatory compliance. Mentor staff and build strong relationships with clients and stakeholders to support key pursuits and project delivery.
The Business Development Representative is responsible for identifying and qualifying new sales opportunities through outbound campaigns and inbound lead management. They will work closely with Account Executives to build the sales pipeline and position the company's Pentest as a Service offering.
The Director of Account Management oversees a portfolio of accounts to drive relationship management, customer success, and year-over-year growth. They serve as the primary contact for customer leadership, coordinating strategic initiatives and managing supplier-related escalations.
The role involves analyzing workflows, configuring Epic software, and managing system implementations for pharmacy services. It also requires providing ongoing support, maintenance, and leadership for clinical and financial reporting systems.
The engineer will configure, support, and troubleshoot SailPoint IdentityIQ modules, including reporting, JML processes, and access reviews. Additionally, they will develop and extend the SailPoint ServiceNow connector while partnering with stakeholders to deliver ongoing support initiatives.
Manage incoming support requests via multiple channels and coordinate with internal stakeholders to resolve hardware and network issues. Proactively address customer challenges and maintain strong relationships to ensure a world-class customer experience.
The Information Security Officer will own and operate the HIPAA Security Program, ensuring the protection of electronic protected health information. Responsibilities include managing risk assessments, implementing security safeguards, overseeing incident response, and ensuring compliance across the organization.
The role involves enhancing the quality of digital maps by conducting research and evaluating data in a web-based environment. You will verify information accuracy and relevance across various tasks including news, audio, and map-related content.
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The Group Product Manager will define the vision, strategy, and execution for the Financials product category while leading and mentoring a team of product managers. They will act as a strategic partner to cross-functional teams to ensure product initiatives align with business objectives and customer needs.
The Agency Partner Specialist will manage a portfolio of agencies to drive platform adoption, retention, and performance outcomes. They will act as a day-to-day point of contact to diagnose account performance and provide actionable optimization recommendations.
The role involves underwriting professional and pollution liability for construction-related businesses while managing submissions and compliance standards. The incumbent will collaborate with brokers and internal teams to drive new business and analyze complex risk structures.
You will lead the social media strategy across organic, paid, and influencer channels while managing content calendars and campaign performance. Additionally, you will collaborate with cross-functional teams to drive brand awareness, customer acquisition, and community engagement.
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