Oversee daily help desk operations to provide high-quality IT support across cloud-based and on-premises environments. Manage support teams, maintain service performance standards, and collaborate with technical and business teams.
Remote Support Jobs (9,130)
Job category = Support
Provide professional phone and email support to customers while troubleshooting technical issues to their root cause. Act as a liaison between operational departments and support the engineering team through software and hardware testing.
The RCM Customer Service Representative handles high-volume patient calls regarding billing statements and internal billing questions. They are responsible for processing payments and identifying posting trends to reduce erroneous statements.
Lead the global helpdesk and support team to ensure SLA compliance and high customer satisfaction. Collaborate with Product and Engineering teams to surface trends, resolve bugs, and implement AI-driven support strategies.
Leads daily call center operations to achieve revenue goals and performance metrics while developing long-term departmental strategies. Responsible for fiscal accountability, process improvement to reduce patient attrition, and the management and development of direct reports.
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Junior Customer Service Representative
U.S. Bank National Association
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Full Time
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2 Days Ago
U.S. Bank National Association
Provide customer support for the Norwegian market via phone and digital channels regarding accounts, cards, and payments. Ensure high-quality documentation of interactions and adhere to internal compliance procedures.
Provide world-class technical customer assistance via voice, chat, and email while meeting performance metrics. Collaborate with internal teams to provide feedback and support department initiatives for team development.
Entry Level | Vacation Support Specialist | Work From Home
Destination Careers
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Full Time
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2 Days Ago
Destination Careers
Provide essential administrative and research support to the travel planning team to ensure smooth client experiences. Responsibilities include coordinating with suppliers, tracking payments, and managing travel documentation.
Online | Hospitality Support Coordinator
Destination Careers
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Full Time
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2 Days Ago
Destination Careers
The coordinator provides remote administrative support for hospitality reservations and scheduling. They are responsible for maintaining accurate client records and communicating professionally across digital platforms.
Customer Service Representative | Hotel Bookings | Online
Destination Careers
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Full Time
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2 Days Ago
Destination Careers
Assist clients in researching, selecting, and booking hotel accommodations while providing accurate information on pricing and amenities. Manage client inquiries via phone, email, and chat while maintaining detailed records of all interactions.
Reservation Support Specialist | Remote
Destination Careers
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Full Time
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2 Days Ago
Destination Careers
The specialist will handle client reservation requests and provide administrative support for booking and scheduling services. They are responsible for maintaining accurate client records and communicating professionally across various platforms.
Online | Hospitality Support Coordinator | Entry Level
Destination Careers
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Full Time
·
2 Days Ago
Destination Careers
The coordinator provides remote administrative and customer support for reservations and scheduling. They are responsible for maintaining accurate client records and communicating professionally across digital platforms.
Act as a patient advocate to resolve issues regarding claims, benefits, and physician access while managing high-volume inbound calls. Serve as a liaison between patients and various Optum departments to ensure health optimization and quality care.
SAP Logistik Support Mitarbeiter (m/w/d)_Remote (Firmensitz: Rostock und Bremen)
passport Business Engineering GmbH
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Full Time
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2 Days Ago
passport Business Engineering GmbH
Provide application support for hosted SAP ERP logistics systems and serve as the primary contact for internal and external customers. Actively participate in the S/4 HANA migration, interface management, and the implementation of new systems.
Nederlandse of Vlaamse Inbound Contact Center Agent in Bulgariješ
Recruit4Work SL
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Full Time
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2 Days Ago
Recruit4Work SL
Act as the primary point of contact for customers in the energy sector via phone, chat, and email. Responsibilities include advising on energy rates, managing relocation services, and processing contracts.
Medical Only Workers Compensation Claims Service Representative
Gallagher
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Full Time
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2 Days Ago
Gallagher
The representative manages medical-only workers compensation claims by communicating with claimants and clients to build relationships. Responsibilities include setting reserves, making payments, and ensuring timely claim disposition according to industry standards.
Lead, coach, and develop a team of Customer Support Agents while monitoring performance and quality metrics. Partner with other departments to identify operational inefficiencies and implement continuous improvement initiatives using AI tooling.
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Provide high-level administrative and organizational support to senior leadership to ensure seamless business operations. Contribute to strategic planning, market development, and the implementation of process improvements and new tools.
Customer Service Business Process Specialist (Mandarin Speaker)
Binance
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Full Time
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3 Days Ago
Binance
The role involves preparing and updating CS-related SOPs, FAQs, and macros to ensure consistent service delivery. It also requires monitoring performance, conducting data analysis, and collaborating with cross-functional teams to implement process improvements.
Remote | Customer Support | Reservation Services
Destination Careers
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Full Time
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3 Days Ago
Destination Careers
Provide responsive customer support for reservation inquiries and coordinate trip details for clients. Maintain accurate records and organize documentation to ensure a smooth reservation workflow.
Assist clients with travel arrangements including flights, hotels, and vacation packages while managing itineraries and reservations. Coordinate with travel suppliers to resolve issues and provide professional customer support throughout the travel experience.
Remote Travel Client Support Representative āEntry Level
Destination Careers
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Full Time
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3 Days Ago
Destination Careers
Assist clients with travel inquiries, reservations, and itinerary details for hotels, cruises, and vacation packages. Ensure a smooth customer experience through professional communication and accurate record maintenance.
Customer Care Specialist WV 25701
Globe Life AIL - McQuade Organization
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Full Time
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3 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal service improvements.
Customer Care Specialist - Remote NC
Globe Life AIL - McQuade Organization
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Full Time
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3 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customers via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal improvements.
Customer Relations Associate - AZ 85033
Globe Life AIL - McQuade Organization
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Full Time
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3 Days Ago
Globe Life AIL - McQuade Organization
Act as the first point of contact for clients to provide guidance on benefit plans, coverage, and eligibility. Support clients through enrollment and troubleshooting while collaborating with internal teams to improve service delivery.
Customer Relations Associate - Lincoln, NE
Globe Life AIL - McQuade Organization
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Full Time
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3 Days Ago
Globe Life AIL - McQuade Organization
Act as the first point of contact for clients to provide guidance on benefit plans, coverage, and eligibility. Support clients through the enrollment process and collaborate with internal teams to resolve service issues.
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Customer Service Specialist - Capitol Heights, MD (20743)
Globe Life AIL - McQuade Organization
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Full Time
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3 Days Ago
Globe Life AIL - McQuade Organization
Provide outstanding customer service via phone, video, and email to assist clients with benefits enrollment and account questions. Resolve client issues promptly and maintain accurate records and documentation.
Customer Service Specialist - 98404
Globe Life AIL - McQuade Organization
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Full Time
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3 Days Ago
Globe Life AIL - McQuade Organization
Provide high-quality customer support via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.
Customer Service Specialist - Utah 84120
Globe Life AIL - McQuade Organization
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Full Time
·
3 Days Ago
Globe Life AIL - McQuade Organization
Provide high-quality customer service via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.
Customer Relations Representative - 45205
Globe Life AIL - McQuade Organization
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Full Time
·
3 Days Ago
Globe Life AIL - McQuade Organization
Serve as the primary point of contact for customer support via email, phone, and live chat to resolve issues and ensure a seamless journey. Maintain support documentation and route customer feedback for internal improvements.
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Support Jobs by Country
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317
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196
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58
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56
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