Respond to customer and store inquiries via telephone to ensure quality service and proper issue resolution. Maintain accurate customer records in the CRM and stay updated on product knowledge and promotional offerings.
Remote Support Jobs (9,656)
Job category = Support
Client Services Associate – Remote | Travel Industry | Flexible Schedule
Hjbtravels
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Full Time
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9 Weeks Ago
Hjbtravels
Provide professional customer support to travel clients via phone, email, and online systems. Maintain organized client records to ensure a smooth service experience from start to finish.
Provide professional customer support via phone, email, and online platforms to assist with travel reservations and itinerary updates. Coordinate booking details and maintain accurate records to ensure a seamless customer experience.
Act as the primary point of contact for users via email, chat, and eventually phone calls while working in shifts. Improve support processes by updating macros and testing new tools to enhance service efficiency.
Nurse Practitioner or Physician Assistant - Virtual Practice Support - Full Time
American Addiction Centers
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Full Time
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9 Weeks Ago
American Addiction Centers
The role involves assessing, diagnosing, and managing patient treatment plans within a virtual practice setting. Responsibilities include performing diagnostic studies, providing health promotion education, and maintaining accurate electronic medical records.
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Act as the voice of RiseGuide by responding to user inquiries via email, chat, and eventually phone calls. Improve support processes by updating macros and testing new tools to enhance service efficiency.
Lead and coach a team of Account Managers to drive client retention, growth, and long-term success. Act as a strategic advisor to clients while collaborating with Product and R&D teams to influence product direction based on client insights.
Manage complex customer cases and drive escalations to resolution as a subject matter expert on the AbsenceSoft platform. Collaborate with Product and Engineering teams to diagnose system issues and document product defects.
Deliver post-sales support and technical solutions to Oracle customers while serving as a primary point of contact for escalated issues. Set overall technology direction and guide the resolution of complex problems across multiple product areas.
Handle a high volume of incoming calls to resolve health insurance policy issues, claims, and denials. Use multiple computer programs and critical thinking to advocate for members and provide appropriate solutions.
Lead the litigation support partnerships function by building scalable playbooks and managing the full client lifecycle. Collaborate cross-functionally with Sales and Operations to optimize the client experience and mentor a high-performing team.
Provide support to Swedish-speaking customers via phone and email across various service platforms. Identify complex issues and escalate them to supervisors while working within an international team.
Insurance Service Agent - Romanian Speaker
International Insurance Group
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Full Time
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9 Weeks Ago
International Insurance Group
Provide individualized customer service and policy options to bilingual clients while maintaining accurate records in the CRM. Manage client communications via phone, email, and text to secure missing documentation and cultivate referral leads.
Investigate and troubleshoot complex technical platform issues and provide fixes or workarounds for customers. Collaborate with Engineering and Product teams to escalate bugs and document technical procedures.
Customer Support Analyst - Level I & II
RayTek Federal Corporation
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Full Time
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9 Weeks Ago
RayTek Federal Corporation
Serve as the primary point of contact for DoD end users via phone and chat to provide technical and functional support for the Defense Travel System. Triage incoming requests and route unresolved issues to specialized departments such as Finance or Technical Support.
Fractional General Counsel / Litigation Support Provider Brand Ambassador
IST Management Services
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Full Time
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9 Weeks Ago
IST Management Services
Act as a brand ambassador and sales evangelist to drive new revenue partnerships through networking and event organization. Provide legal counsel to executives, including drafting commercial contracts and advising on business legal issues.
Provide foundational support across Corporate IT, Compliance, and Business Operations to ensure organizational effectiveness. The role involves applying platform capabilities to complex healthcare use cases and supporting customer adoption in real-world environments.
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Provide first-level technical and software support to clients, diagnosing and resolving issues related to software and IT environments. Responsibilities include performing remote installations and optimizing business processes using artificial intelligence.
Help Desk Analyst Level I & II
RayTek Federal Corporation
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Full Time
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9 Weeks Ago
RayTek Federal Corporation
Serve as the primary point of contact for DoD end users via phone and chat to provide technical and functional support for the Defense Travel System. Triage incoming requests and route unresolved issues to specialized departments such as Finance or Reservations.
Serve as the first point of contact for technical support, managing incidents and service requests via phone, email, or chat. Perform initial triage and troubleshooting for hardware, software, and network issues while maintaining system health and documentation.
![Innovia Consulting, Inc. is hiring for remote Senior Application Consultant [Support] - Operations Focused](/assets/4448cc59-0f0f-4779-be73-81c73297cd92.png){kind=small}
Senior Application Consultant [Support] - Operations Focused
Innovia Consulting, Inc.
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Full Time
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9 Weeks Ago
Innovia Consulting, Inc.
Lead the support lifecycle for Microsoft Dynamics Business Central by analyzing business requirements and configuring the application to meet customer needs. This includes conducting gap analysis, creating design specifications, and providing technical leadership and training to clients.
Manager of Geospatial Training & Support
DUNCAN PARNELL INC
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Full Time
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9 Weeks Ago
DUNCAN PARNELL INC
Lead the Geospatial Support, Training, Professional Services, and Technology Enablement division to improve customer experience and workflow adoption. Develop scalable and financially successful service offerings while managing a multi-disciplinary technical team.
Manager of Geospatial Training & Support
DUNCAN PARNELL INC
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Full Time
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9 Weeks Ago
DUNCAN PARNELL INC
Lead the Geospatial Support, Training, Professional Services, and Technology Enablement division to improve customer experience and workflow adoption. Develop scalable, financially successful service offerings and oversee the integration of the Trimble ecosystem for customers.
Manage customer transactions, order status, and inquiries while providing support in Dutch and English. Collaborate with internal teams to resolve complaints and drive continuous process improvements to enhance service performance.
Provide technical support to clients during the integration process and ensure quality control through testing. Maintain integration FAQs and documentation while supporting general system operations.
Hospitality Customer Care Associate
Triptasticadventures
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Full Time
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9 Weeks Ago
Triptasticadventures
Assist clients with personalized service arrangements including accommodations, transportation, and event-based services. Research options and manage reservations to ensure accuracy and client satisfaction.
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Remote Customer Service Representative
Next Stops travel
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Full Time
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9 Weeks Ago
Next Stops travel
The representative serves as the primary contact for client inquiries and manages the coordination of service arrangements and reservations. They are responsible for developing structured service plans and maintaining accurate internal records.
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC
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Full Time
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9 Weeks Ago
D&A CONSULTING SERVICE LLC
Handle inbound and outbound calls to provide high-level customer service and technical support for health insurance enrollment. Manage customer accounts, perform data entry, and adhere to regulated communication guidelines.
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC
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Full Time
·
9 Weeks Ago
D&A CONSULTING SERVICE LLC
Handle inbound and outbound calls to provide customer service and technical support for health insurance enrollment. Manage customer accounts, process application data entry, and handle online chat inquiries.
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