Customer Success Manager (Remote)
Manage a Tier 3 book of accounts by running playbook-driven touchpoints and maintaining self-service resources. Monitor accounts for growth signals and escalate them to senior team members when appropriate.
635 Customer Success Manager jobs in United States available for remote work from home. Apply for positions such as Customer Success Manager (Remote), Senior Customer Success Manager (Remote), Senior Manager, Customer Success and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Manage a Tier 3 book of accounts by running playbook-driven touchpoints and maintaining self-service resources. Monitor accounts for growth signals and escalate them to senior team members when appropriate.
The Senior Customer Success Manager will own the relationship for Tier 1 and Tier 2 accounts, serving as a subject matter expert in HCM, Payroll, and WFM. They are responsible for driving customer outcomes, managing account plans, and identifying expansion opportunities while acting as the primary customer advocate.
The Senior Manager will lead the Customer Success operating model for the MedTech Supply Chain Digital Strategy & Innovation organization. They are responsible for building business relationships, defining value cases for digital opportunities, and ensuring sustained adoption and performance across the portfolio.
The Senior Technical Account Manager acts as a strategic partner to drive customer adoption, retention, and business outcomes through the ClickUp platform. They are responsible for leading onboarding, managing account health, and implementing AI-driven workflow solutions to ensure long-term customer success.
Manage a portfolio of advertising partners to drive product adoption, campaign success, and long-term growth. Collaborate cross-functionally with internal teams to resolve issues and provide actionable insights for product improvements.
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Manage a portfolio of enterprise customers as their primary strategic partner to drive adoption, retention, and expansion. Collaborate cross-functionally with internal teams to unblock customers and ensure the delivery of measurable business outcomes.
The Customer Success Manager drives growth and retention by serving as a trusted advisor to school districts and managing account relationships. They are responsible for identifying upselling opportunities, conducting business reviews, and coordinating with internal teams to ensure customer needs are met.
The Customer Success Manager will manage a portfolio of customer accounts, ensuring high product adoption and engagement across the Law.com suite. They will act as a primary point of contact to drive customer satisfaction, retention, and the realization of business value through proactive support and training.
The Customer Success Manager will act as an advocate for enterprise customers, overseeing their portfolio to ensure technical health and product adoption. They will leverage ServiceNow best practices and AI-driven insights to help customers achieve business outcomes and maximize their investment.
The Manager, Customer Success will build and lead a remote team to ensure excellence in service delivery and customer satisfaction. They will act as a primary liaison between customers and clinical staff while managing key performance indicators and service operations.
The Customer Success Manager will serve as a strategic partner for high-impact accounts, driving long-term business value and ROI through the Salesforce platform. They will orchestrate cross-functional teams and provide executive-level governance to ensure successful adoption of AI-driven solutions and platform stability.
The Customer Success Manager will manage the lifecycle of Mid-Market and Enterprise accounts, focusing on renewals, expansions, and retention. They will also provide technical support, lead configuration consultations, and collaborate with the product team to improve the platform based on customer insights.
You will build the customer success function from the ground up, managing relationships with key accounts and driving product adoption. You will also own the renewal and expansion process while collaborating with engineering to address customer needs.
The Senior Customer Success Manager will manage a portfolio of strategic enterprise accounts to drive product adoption, ensure value realization, and mitigate churn risk. They will act as a primary strategic partner to clients, aligning platform usage with business objectives and advocating for customer needs across internal teams.
The Customer Success Manager is responsible for the performance, growth, and retention of a portfolio of high-value enterprise customers. They lead renewal and expansion efforts while aligning customer goals with product capabilities to ensure long-term success.
Own strategic customer relationships and account plans, driving adoption, measurable value, retention, renewals, and qualified growth across complex accounts. Lead customer meetings and initiatives, resolve issues, coordinate cross-functional teams, and advocate for customer needs while sharing expertise to strengthen team effectiveness.
Manage a high-volume, tech-touch portfolio of customers to drive platform adoption, engagement, and retention. Develop strategic plans and automated workflows using Salesforce to deliver customer value at scale.
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Manage a portfolio of approximately 40 mid-market and enterprise customers, guiding onboarding, adoption, support, and ongoing customer relationships to maximize value from Nooks. Monitor usage and customer health, address challenges, identify opportunities for optimization and expansion, support renewals, and relay customer feedback to product teams.
The Customer Success Manager III manages a portfolio of district and school accounts to drive product adoption, retention, and successful student learning outcomes. They are responsible for developing strategic relationships, identifying growth opportunities, and serving as an escalation point for complex customer challenges.
Build trusted relationships with customer executives and global teams, guiding them toward measurable outcomes and sustained adoption of Atlassian products. Develop and manage customer success plans, coordinate post-sales engagement with account teams, mitigate churn risks, and share customer feedback internally.
The Senior Customer Success Manager will own the full relationship for a portfolio of large US accounts, guiding them from onboarding through renewal and growth. They will act as the primary technical and commercial point of contact, building multi-threaded relationships with engineers and executive stakeholders.
You will own gross revenue retention and renewal rates for a book of mid-market and SMB customers. This involves managing renewal calendars, handling renewal conversations, and building enablement programs to drive product adoption.
The Senior Customer Success Manager will own the post-sales journey to ensure rapid customer deployment, quantifiable ROI, and high-value use case adoption. They will act as a cross-functional leader, partnering with engineering to troubleshoot technical issues and driving expansion opportunities within existing accounts.
Manage and develop a portfolio of high-touch enterprise customer accounts to ensure product value and company revenue. Collaborate with clients to solve complex problems while identifying opportunities for up-selling and cross-selling.
The Customer Success Manager is responsible for selling service products, such as maintenance contracts and warranty extensions, to existing and new customers. They will manage contract renewals, build long-term client relationships, and utilize CRM systems to track sales activities and achieve financial targets.
The Principal Customer Success Manager will lead strategic engagements with high-value customers, serving as a trusted advisor to ensure sustained business value and retention. They will manage the customer lifecycle, identify growth opportunities, and collaborate with cross-functional teams to align solutions with customer business objectives.
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The Associate Customer Success Manager will develop and maintain customer relationships to ensure full product adoption and high retention rates. They will also act as a primary point of contact for assigned markets, providing training, support, and strategic insights to internal teams.
The Senior Customer Success Manager will manage a portfolio of mid-market accounts to drive adoption, retention, and expansion. They will act as a strategic advisor to executive stakeholders, ensuring customers achieve measurable business value through the Unanet platform.
The Customer Success Manager will act as a strategic partner to customers, helping them translate energy-market use cases into value through the analytics platform. Responsibilities include driving product adoption, managing renewals, identifying expansion opportunities, and serving as the primary point of contact for strategic customer relationships.
The Senior Customer Success Manager is responsible for managing a portfolio of accounting firms to drive retention, expansion, and value realization. They act as a strategic advisor to executive stakeholders while collaborating cross-functionally to influence product roadmaps and revenue strategy.
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