636 Customer Success Manager jobs in United States available for remote work from home. Apply for positions such as Manager, Customer Success, Strategic, Enterprise Customer Success Manager, Customer Success Manager (Remote) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Lead and develop a team of Strategic Customer Success Managers to drive adoption, retention, and expansion across Zillow's high-value agent portfolio. Establish consistent operating rhythms and coach the team on building strategic account plans that align Zillow's products with customer business goals.
The Enterprise Customer Success Manager drives adoption and maximizes long-term value for large, complex accounts by architecting joint success plans. They orchestrate executive business reviews and influence internal roadmaps across product, finance, and support teams to ensure customer success.
The Customer Success Manager will own a portfolio of internal customers, building deep relationships to support VA Data Modernization initiatives. They will serve as the primary point of contact for user support, platform onboarding, and the development of success playbooks to drive platform adoption.
You will lead the overall customer strategy for a portfolio of strategic accounts to drive measurable business outcomes and long-term growth. This involves coordinating cross-functional teams, managing success plans, and translating performance insights into actionable recommendations for clients.
The Customer Success Manager will act as the primary point of contact for a portfolio of payment-focused customers, managing the full lifecycle of vendor enablement and electronic payment adoption. They will serve as a strategic advisor to optimize payment programs while collaborating closely with partners to drive revenue growth and customer satisfaction.
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The Strategic Customer Success Manager will serve as the primary point of contact for Automotive Enterprise clients, driving product adoption and ensuring customer satisfaction. They are responsible for managing the customer lifecycle, securing renewals, and analyzing performance to demonstrate the value of Podium's AI platform.
You will manage the end-to-end implementation of new clinics, overseeing technical workflows and ensuring successful launches. You will also prioritize incoming requests, manage project schedules, and maintain alignment between engineering, product, and clinical teams.
The Customer Success Manager is responsible for executing renewal strategies, negotiating commercial terms, and driving incremental revenue within a designated territory. They act as a trusted advisor to customers, ensuring retention and growth while collaborating with internal teams to manage the sales pipeline.
The Principal Product Marketing Manager will own the go-to-market strategy, positioning, and messaging for the Customer Success and Staircase products. They will lead cross-functional launches and equip Sales and Success teams with high-quality enablement materials to drive business results.
The Customer Success Manager will own the ongoing success, retention, and growth of a portfolio of customers using WMS and TMS solutions. They will proactively identify customer needs, manage cross-functional initiatives, and drive product adoption to ensure measurable business value.
The Senior Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will act as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
The Senior Customer Success Manager will manage a portfolio of strategic accounts, fostering executive-level relationships to drive product adoption and value. They are responsible for developing three-year strategic models to ensure customer retention, expansion, and the achievement of revenue goals.
The Customer Success Manager will serve as the primary relationship contact, managing client engagement, account health, and strategic touchpoints throughout the lifecycle. They will also collaborate with internal teams to identify expansion, renewal, and cross-sell opportunities while maintaining accurate account documentation.
The Customer Success Manager will manage customer relationships to drive product adoption, engagement, and satisfaction for Ethics & Compliance programs. They will serve as a trusted advisor, acting as a liaison between customers and internal teams to ensure successful service delivery and issue resolution.
Serve as the primary relationship owner for major employer customers, managing benefits strategy and stakeholder engagement. Collaborate with internal teams to resolve requests, drive product adoption, and ensure high customer satisfaction and renewal.
The Customer Success Manager will partner with North American clients to understand operational needs and translate them into tailored software solutions. Responsibilities include providing technical support, conducting software demonstrations, and managing project execution from kickoff to closure.
The Customer Success Manager will oversee the implementation process for new clients, including configuring AI call flows and managing system integrations. They will also provide ongoing support, troubleshoot technical issues, and proactively manage customer satisfaction to reduce churn.
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The Sr. Customer Success Manager will manage a portfolio of 15-25 clients to drive revenue growth through renewals, upsells, and expansions. They will act as a trusted advisor, monitoring customer health and collaborating cross-functionally to ensure long-term success and product adoption.
The Strategic Customer Success Manager will own a portfolio of enterprise accounts, managing the entire customer lifecycle from value realization to renewal and expansion. They will lead executive relationships, develop account roadmaps, and coordinate cross-functional teams to ensure business outcomes and mitigate churn risk.
The Scaled Customer Success Manager will engage and grow the Tech Touch customer base by driving platform adoption and managing customer journeys. They will work cross-functionally to optimize customer health and ensure needs are met through data-driven, scalable programs.
The Senior Manager will lead and develop a team of Customer Success Managers and Team Leads to ensure consistent execution, high-quality customer outcomes, and effective risk management. This role focuses on people leadership, performance coaching, and driving operational efficiency through data-driven insights and AI tools.
The role involves acting as a strategic partner to large fleet customers by understanding their unique challenges and advising on the effective use of the Samsara IoT platform. You will orchestrate executive business reviews, conduct operational workshops, and collaborate cross-functionally to drive customer success and business value.
The Customer Success Manager will own the long-term success and growth of a portfolio of enterprise Shopify merchants by developing tailored success plans and driving multi-product adoption. They will act as a trusted advisor to merchant leadership, managing renewals, expansion opportunities, and cross-functional collaboration to ensure measurable business outcomes.
The Senior Customer Success Manager will own conference-level relationships across Division I collegiate athletics, managing renewals and driving product adoption. They will coordinate across internal teams and external stakeholders to identify expansion opportunities and ensure strategic alignment.
The Customer Success Manager will build strong client relationships to ensure maximum value, product adoption, and revenue growth. They will act as a trusted advisor, providing business insights and coordinating with internal teams to resolve client issues.
The Customer Success Manager will manage a large portfolio of over 1,000 customers, focusing on retention, product adoption, and expansion. They will coordinate with internal support teams and utilize automation and data-driven strategies to ensure high customer satisfaction.
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The Senior Digital Customer Success Manager will guide customers through implementation and adoption using data-driven, one-to-many outreach strategies. They are responsible for managing renewals, identifying expansion opportunities, and acting as a trusted advisor to ensure customer success.
The Technical Customer Success Manager will lead end-to-end onboarding and implementation for Media API customers while serving as their primary technical point of contact. They will also collaborate with internal teams to drive product adoption, troubleshoot technical issues, and create documentation to improve the integration experience.
The Customer Success Manager will act as the primary point of contact for clients, overseeing the implementation and configuration of SaaS solutions. They will also foster strong relationships, drive customer engagement, and monitor performance metrics to ensure client satisfaction and retention.
The Customer Success Manager will serve as a strategic advisor for a portfolio of high-impact financial institution accounts, driving retention, growth, and product adoption. They will manage complex onboarding projects and advocate for customer needs internally to influence product development and service delivery.
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