11 Customer Success Manager jobs in Poland available for remote work from home. Apply for positions such as Customer Success Manager, Manager, Customer Success, Customer Success Manager and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Success Manager owns the post-implementation customer journey, focusing on driving product adoption, retention, and growth. They act as a trusted advisor, collaborating cross-functionally to mitigate churn and champion the customer voice within the organization.
The Manager of Customer Success leads a portfolio of high-value enterprise customers to drive measurable outcomes, net revenue retention, and long-term value. This role also manages and mentors a team of Customer Success Managers while collaborating cross-functionally to ensure successful product execution and account health.
Manage a portfolio of 80 SMB and mid-market accounts, ensuring end-to-end success from onboarding to renewal. Drive growth by identifying expansion opportunities and maintaining high levels of Net Dollar Retention through strategic engagement.
The Customer Success Manager will manage global accounts to ensure maximum product adoption and zero churn. Responsibilities include designing custom product demonstrations, analyzing performance metrics, and creating content strategies to drive user engagement.
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The Customer Success Manager will maintain and develop long-term relationships with strategic corporate and enterprise clients while acting as a trusted advisor. They are responsible for auditing implementation projects, ensuring value realization, and driving portfolio growth through cross-selling and up-selling.
The Lead Customer Success Manager will oversee customer onboarding, training, and ongoing support to ensure successful product adoption and long-term retention. They will act as a trusted advisor to stakeholders, manage renewals, and lead cross-functional teams to deliver strategic business outcomes.
The Senior Customer Success Manager will own the end-to-end customer lifecycle, focusing on renewal execution, retention, and driving expansion within a portfolio of airline customers. They will develop value-based adoption plans, quantify ROI, and build strategic relationships with executive stakeholders to ensure long-term success.
Manage post-sales relationships for high-value enterprise customers to drive product adoption and ensure measurable outcomes. Collaborate cross-functionally to mitigate customer risk, manage escalations, and maintain high retention rates through executive engagement.
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