Customer Success Manager

Customer Success Manager

Customer Success Manager

The Customer Success Manager will act as a trusted advisor to enterprise customers, ensuring they derive maximum value from SAP and Oracle cloud solutions. Responsibilities include managing customer relationships, handling escalations, conducting executive business reviews, and overseeing contract renewals.

Customer Success Manager

The Customer Success Manager is responsible for managing the long-term success, value, and retention of a portfolio of enterprise customers using MariaDB solutions. They will act as a trusted advisor, driving adoption and collaborating with cross-functional teams to ensure customers achieve their business goals.

Customer Success Manager

The Customer Success Manager will own the day-to-day health and performance of a portfolio of retail and direct-to-consumer brands. They are responsible for analyzing performance data, surfacing actionable insights, and maintaining strong relationships with client marketing stakeholders.

Customer Success Manager

The CSM manages strategic accounts to ensure customer satisfaction, retention, and growth by driving product adoption and measuring delivered value. They act as a strategic ally throughout the customer journey, from onboarding and implementation to providing long-term subject matter expertise.

Customer Success Manager

Serve as the primary point of contact and trusted advisor for executive stakeholders to ensure successful platform adoption and value realization. Coordinate cross-functional internal teams to resolve complex customer issues and influence the product roadmap based on customer insights.

Customer Success Manager

Onboard and manage customers to ensure they effectively utilize UpGuard to meet their risk management goals. Act as a customer advocate by providing strategic insights to internal product and sales teams to drive expansion and product improvement.

Customer Success Manager

Act as the primary relationship owner for enterprise customers to drive adoption, measurable business value, and long-term account growth. Coordinate cross-functionally with technical and sales teams to ensure customers operationalize and expand their use of the AI infrastructure.

Customer Success Manager

The Customer Success Manager will act as the primary point of contact for US customers, driving product adoption and ensuring they achieve measurable business outcomes. They are responsible for managing renewals, identifying expansion opportunities, and fostering customer advocacy through strategic value engineering.

Customer Success Manager - APAC

You will build trusted relationships with named accounts to drive customer satisfaction, retention, and growth through consultative solutioning. Additionally, you will act as the voice of the customer to the product team to help shape the product roadmap.

Customer Success Manager APAC

You will build trusted relationships with named accounts to drive customer satisfaction, retention, and growth through consultative solutioning. Additionally, you will act as the voice of the customer to the product team to help shape the product roadmap.

Customer Success Manager - India

The Customer Success Manager is responsible for driving platform adoption, retention, and expansion by managing post-sales relationships and ensuring customers realize value from ArmorCode's security solutions. They act as a trusted advisor to stakeholders, designing automated workflows and facilitating communication between the customer and internal product and support teams.

Sr. Customer Success Manager

The Senior Customer Success Manager will own a portfolio of enterprise accounts, driving customer lifetime value through expansion, cross-selling, and strategic relationship management. They will also serve as the voice of the customer, translating feedback into actionable insights while managing the end-to-end post-sale journey.

Technical Customer Success Manager - North America

The role involves managing the technical post-sale lifecycle, including onboarding, API integrations, and platform debugging for global enterprise accounts. You will act as a technical advisor to clients while collaborating with internal sales and engineering teams to ensure successful product adoption.

Technical Customer Success Manager - Europe

The role involves managing the technical post-sale lifecycle for global enterprise portfolios, including pre-sales discovery, implementation, and tier-1 support. You will act as a technical advisor to help clients navigate supply chain mandates and ensure effective platform utilization.

Enterprise Customer Success Manager — US Market

The Enterprise Customer Success Manager will own a portfolio of high-value US enterprise accounts, driving revenue retention, renewals, and expansion. They will act as a strategic advisor to security and compliance leadership while leading complex GRC transformation programs.

Customer Success Manager, SMB

The Customer Success Manager is responsible for managing SMB customer relationships to drive retention, growth, and product adoption. They will act as the voice of the customer to the product team while proactively handling complaints and identifying upsell opportunities.

Senior Customer Success Manager

Manage a portfolio of enterprise customers to drive platform adoption, realize value, and foster long-term strategic partnerships. Collaborate with cross-functional teams including Product, Engineering, and Sales to ensure a cohesive customer experience and influence product improvements.

Customer Success Manager - APJ (Remote)

Customer Success Manager - APAC

Own the post-onboarding lifecycle for enterprise accounts in APAC to maximize platform adoption and value realization. Act as the primary point of contact for technical escalations and translate customer feedback into product improvements.

Customer Success Manager SaaS – Supply Chain Management (m/f/d)

Manage a portfolio of enterprise SaaS customers to optimize their supply chain performance through data-driven insights. Guide customers through the entire lifecycle from onboarding to continuous optimization while collaborating with internal product teams.

Senior Clinical Customer Success Manager, iQueue for Inpatient Flow

Serve as the primary clinical advisor for a portfolio of health systems to optimize technology-enabled workflows and improve patient progression. Partner with internal teams to incorporate customer feedback into product improvements and drive organizational change management.

Manager Customer Success Engineering

Lead technical escalations and serve as the primary technical voice for complex customer relationships during business reviews. Build and scale the Customer Success Engineering function, including hiring and developing a team of security analysts.

Senior Customer Success Manager (Remote) 14 applicants

As a Senior Customer Success Manager, you will ensure client success by serving as a trusted advisor and technical consultant. You will manage client relationships, drive product adoption, and bridge the gap between product offerings and client business objectives.

Customer Success Manager (Remote)

The Customer Success Manager will be responsible for building and maintaining strong client relationships, acting as the main point of contact, and ensuring smooth onboarding and ongoing support. Key duties include monitoring engagement, identifying upsell opportunities, managing renewals, and collaborating with internal teams for seamless service delivery.

Customer Success Manager - India (Remote)

As a Customer Success Manager, you will build trusted relationships with clients and coordinate implementation, onboarding, and training. You will also analyze customer data to develop CRO strategies and monitor key performance metrics to enhance digital experiences.

Customer Success Account Manager

The Customer Success Account Manager will manage a defined patch of SMB customers to drive new acquisition, upselling, and cross-selling of Adobe Digital Media solutions. They are responsible for fostering value-based relationships, optimizing product adoption, and collaborating with internal teams to resolve customer issues.

Customer Success Account Manager

This role is crucial for expanding Adobe's footprint within a focused cohort of the reseller transacted book of business by driving strategic cross-sell and upsell initiatives to maximize Net ARR. The Account Manager will nurture customer relationships, guide solution adoption, conduct extensive account reviews, and manage the opportunity pipeline for products like Acrobat and Acrobat Sign.