24 Customer Success Manager jobs in France available for remote work from home. Apply for positions such as Senior Customer Success Manager, North America, Customer Success Manager - Freelance H/F, Customer Success Manager - France and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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You will manage and develop a portfolio of enterprise customers while identifying patterns and synergies to drive user value. You will also collaborate closely with product, tech, and design teams to share customer insights and improve the platform.
The Customer Success Manager will act as the primary point of contact for mentees, conducting monthly progress reviews and providing ongoing support via Slack. They are responsible for monitoring client progression through the program, coordinating with internal experts, and ensuring high levels of client satisfaction and referral generation.
The Customer Success Manager will lead strategic government accounts by driving AI adoption and ensuring maximum value realization for French public sector clients. They will serve as the primary point of contact for senior government stakeholders while advocating for government-specific product requirements within the company.
Manage and develop a portfolio of enterprise customers while driving engagement and value. Collaborate with product, tech, and design teams to share customer insights and improve the platform.
Develop trusted advisor relationships with C-suite and executive-level customers to ensure maximum value realization from Atlassian solutions. Lead strategic planning, adoption strategies, and churn mitigation efforts across a portfolio of complex enterprise accounts.
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The role involves building trusted relationships with C-suite executives to drive digital and AI transformation while ensuring measurable business outcomes. You will lead complex program initiatives and serve as a customer advocate to improve Atlassian's products and services.
The Senior Customer Success Manager will lead end-to-end health-system implementations, ensuring successful product adoption and demonstrating meaningful value to executive stakeholders. This role involves building repeatable customer-success playbooks, managing frontline training, and providing structured insights to the product team.
Manage the adoption, satisfaction, and retention of a portfolio of medium-sized accounting firms to ensure they achieve their strategic goals. Act as a strategic partner to guide firms through digital transformation and identify expansion opportunities.
Manage a portfolio of approximately 40 SMB and mid-market accounts to maximize platform adoption, ROI, and customer value. Focus on driving expansion through upselling, preventing churn, and providing field feedback to the product team.
Own the end-to-end post-sales lifecycle for strategic EMEA accounts, focusing on onboarding, adoption, retention, and renewal. Act as a senior consultant on revenue strategies and mentor junior CSMs while leveraging AI tools for analytics and reporting.
Ensure an exceptional experience for MasterMind business owner clients through personalized strategic follow-ups and goal tracking. Act as the primary point of contact to resolve issues and collaborate internally to optimize customer service processes.
Manage a portfolio of Enterprise customers to ensure high retention and growth by driving measurable value and feature adoption. Act as a trusted advisor through onboarding and strategic guidance while collaborating cross-functionally to secure renewals.
Act as a strategic partner and scientific orchestrator for biopharma clients to ensure the successful adoption and ROI of the K Pro AI platform. Manage the full customer lifecycle, including onboarding, retention, growth, and translating customer feedback into product roadmap improvements.
Define and lead the Customer Success strategy to maximize client satisfaction and retention. Manage strategic accounts and lead a team of CSMs while collaborating with Sales, Marketing, and Product teams.
Develop and implement customer success strategies to increase product value and reduce churn. Manage client relationships through personalized success plans, data-driven strategies, and effective conflict resolution.
Review and refine AI-generated outputs to ensure they reflect authentic customer success reasoning and practical procedures. Draft realistic customer scenarios and identify gaps in AI-generated content to improve model accuracy.
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You will manage the full customer lifecycle, including onboarding, adoption, retention, and expansion for a portfolio of SMB accounts. You will also act as a primary point of contact and bridge between customers and internal teams like Product and Engineering.
The Customer Success Manager will support the activation and adoption of the MEG Premium software among clients, ensuring customer satisfaction and maximizing the use of solutions. They will work closely with sales and support teams throughout the entire client lifecycle.
The Customer Success Manager will define and drive the Customer Success strategy to maximize satisfaction and retention, while also leading, training, and motivating a team of CSMs. This role involves managing strategic accounts and building strong relationships with decision-makers.
This role owns the end-to-end customer lifecycle post-sale, focusing on onboarding, activation, adoption, retention, and expansion to turn customers into successful, long-term partners. The manager will build playbooks, lifecycle journeys, and touchpoints that drive measurable customer outcomes and growth.
The Customer Success Manager will take ownership of relationships with strategic customers, ensuring goal alignment and value delivery throughout the customer lifecycle. Responsibilities include accurate revenue forecasting, designing strategic account plans, and identifying opportunities for product expansion.
Manage customer relationships and project delivery for urban forestry digital twin projects in France. Coordinate between municipalities, local partners, and internal technical teams to ensure successful project implementation and data adoption.
Lead a team of technical specialists to drive customer transitions to Qlik Cloud Analytics and Qlik Talend Cloud. Oversee technical relationships, manage cloud migration projects, and deliver impactful solutions to ensure customer success.
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