Remote Customer Success Manager Jobs in Brazil (38)

Customer Success Manager (LatAm)

Manage a portfolio of customers to ensure they achieve expected outcomes and maximize satisfaction. Act as a trusted advisor, identify upselling opportunities, and collect product feedback to drive improvements.

Customer Success Manager II

Manage a portfolio of elite accounts across LATAM to drive engagement, renewals, and long-term partnerships. Collaborate with internal teams to resolve issues and identify new revenue streams while maintaining accurate forecasts in Salesforce.

Senior Customer Success Manager, Life Sciences

Manage a portfolio of customer accounts by monitoring adoption, utilization, and overall health to ensure successful deployment. Act as a trusted partner to drive contract renewals, commercial expansion, and operational improvements through digitization.

Sr. Customer Success Manager - EMEA

The Customer Success Manager will own a portfolio of 80-100 customers, focusing on onboarding, product adoption, and proving ROI. They will act as a technical expert to resolve issues and identify upsell opportunities while collaborating with cross-functional teams.

Freelance Customer Success Manager – Slovenian-Speaking

The freelancer will conduct virtual training sessions for Slovenian-speaking customers and support them through data collection and reporting phases. They will also act as a primary point of contact to ensure user engagement and provide feedback to the internal Customer Success team.

Customer Success Manager 12 applicants

The Customer Success Manager will manage day-to-day customer interactions, build strong relationships, and act as the primary point of contact. They will also collaborate with internal teams to resolve issues, provide product training, and ensure customer satisfaction throughout the contract period.

Customer Success Manager 23 applicants

Manage a portfolio of enterprise customer accounts to drive product adoption, satisfaction, and retention throughout the customer lifecycle. Proactively provide strategic insights, lead business reviews, and develop AI-powered workflows to improve team effectiveness and scale operations.

Customer Success Manager - SMB BR

The Customer Success Manager will own the end-to-end customer journey for a portfolio of Mid Market accounts, focusing on retention, expansion, and driving product adoption. They will act as a strategic partner to clients, translating operational data into business impact conversations and coordinating internal teams to ensure customer success.

Customer Success Manager- Core- Brasilia

Serve as the primary technical and customer-success contact for assigned high-profile Salesforce customers, coordinating Signature Success services, stakeholder relationships, and renewal and expansion efforts. Advise customers on platform adoption, releases, optimization, and risk management, and advocate for them during high-severity incidents.

Manager, Customer Success Managers - EMEA 15 applicants

Lead, coach, and develop a team of 4–6 Customer Success Managers across EMEA and APAC to ensure high retention and customer satisfaction. Manage account health, drive renewal and expansion strategies, and improve internal processes and playbooks.

Customer Success Manager — Voice and Video Contributor

Participate in recorded professional conversations to discuss and debate customer success strategies, account management, and business tradeoffs. These discussions will be used to train and evaluate AI systems by simulating real-world customer relationship scenarios.

Customer Success Manager

The Customer Success Architect will act as a strategic technical advisor to help customers achieve business outcomes through the GitLab platform. They will facilitate technical enablement, drive product adoption, and serve as a liaison between customers and internal teams like Engineering and Product Management.

Customer Success Manager, Brazil & Southern Cone

Manage a portfolio of B2B customers in Brazil and the Southern Cone to ensure retention and drive revenue growth through upsells and expansions. Act as the primary point of contact for technical onboarding, API integration support, and commercial negotiations.

Vaga Interna – CSM (Customer Success Manager) (Projeto: StackSpot)

The Customer Success Manager will build trust-based relationships with clients to drive platform adoption and ensure long-term value generation. They will manage the customer journey, from onboarding to identifying expansion opportunities and conducting executive business reviews.

Senior Customer Success Manager (Americas)

Enterprise Customer Success Manager at JoomPulse

Customer Success Manager

The Customer Success Manager acts as a strategic advisor to drive value, adoption, and expansion of SailPoint's identity security platform. They are responsible for managing a portfolio of accounts, ensuring net revenue retention, and orchestrating cross-functional resources to achieve measurable business outcomes.

Customer Success Manager [Brazil]

You will own a portfolio of customers, managing the full lifecycle from onboarding to renewal while driving adoption and expansion. You will also collaborate cross-functionally with Sales, Product, and Engineering to solve customer issues and improve success processes.

Customer Success Manager - EMEA

The Customer Success Manager will own the technical relationship with customers, managing deployments from contract to production and ensuring system performance. They will also act as a technical advisor, conducting business reviews and preventing churn by resolving technical bottlenecks.

Customer Success Manager

Manage a portfolio of 40-60 Mid-Market customers by acting as a strategic advisor throughout their lifecycle to drive adoption and commercial outcomes. Collaborate with internal teams including Product, Engineering, and Account Management to resolve escalations and advocate for customer needs.

Mid-Enterprise Customer Success Manager 11 applicants

Manage and grow a portfolio of mid-enterprise customers by driving product adoption, retention, and expansion. Act as a trusted advisor to ensure customers achieve measurable value while collaborating cross-functionally to improve the platform.

Customer Success Manager - Events Services

Senior Customer Success Manager (EU)

Customer Success Manager, LATAM

Customer Success Manager

The Customer Success Manager acts as the primary point of contact for strategic eClinical SaaS clients, driving adoption, satisfaction, and growth. They collaborate cross-functionally to deliver tailored solutions, manage success plans, and provide expert product guidance to ensure clinical trial objectives are met.

Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)

Act as a trusted advisor to help customers maximize value from the LogScale/Next-Gen SIEM suite through success plans and product adoption. Drive customer retention, growth, and renewals while collaborating with internal product and engineering teams to surface feature requests.

Solution Consultant & Customer Success Manager

Manage a portfolio of over 60 customers across Latin America while driving new business opportunities and revenue growth. Serve as a strategic advisor to ensure customer retention, solution adoption, and the realization of measurable business outcomes.

Customer Success Manager 15 applicants

Manage a portfolio of enterprise accounts by overseeing communication, onboarding, and ongoing adoption to ensure customer success. Coordinate internally with technical teams to resolve issues, track account health, and identify opportunities for renewals and upsells.

Customer Success Manager (North America)

The Customer Success Manager will own and nurture a portfolio of North American B2B accounts to drive long-term value and retention. They are responsible for leading strategic engagements, managing renewals, and consulting clients on product adoption and procurement use cases.

Customer Success Manager

Develop and execute strategic account plans to drive client satisfaction, retention, and growth for enterprise customers. Act as a trusted advisor by coaching customers on best practices and the impact of AI on compliance work.