636 Customer Success Manager jobs in United States available for remote work from home. Apply for positions such as Customer Success Manager - West, Customer Success Manager - East, Manager, Customer Success (Enterprise) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Success Manager acts as a trusted advisor and advocate for customers, managing relationships and ensuring they derive maximum value from Aidoc's AI solutions. They serve as a liaison between customers and internal teams, including R&D and product, to drive product enhancements and facilitate smooth onboarding.
You will serve as a trusted advisor and customer advocate, managing relationships with top physicians to ensure successful adoption and value realization of AI solutions. Additionally, you will act as a liaison between customers and internal teams, driving product enhancements and presenting data-driven insights to demonstrate impact.
The Manager will lead the Americas Customer Success team to drive customer adoption, satisfaction, and value throughout the lifecycle. They are responsible for building team structure, optimizing operational platforms, and collaborating with cross-functional departments to ensure business growth.
Lead onboarding and build trusted relationships with customers across the South West, helping them adopt DexoryView and achieve measurable business outcomes. Deliver training and success plans, monitor account health, manage renewals and expansion opportunities, and share customer feedback with internal teams.
Manage a portfolio of customers as their trusted advisor, driving onboarding, platform adoption, engagement, retention, and expanded value. Monitor customer health and account activity, resolve complex issues with internal teams, and share customer insights to support product and process improvements.
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Manage a portfolio of existing customers, build strategic relationships, and drive renewals and account expansion to meet revenue targets. Serve as the customer advocate by assessing product value, mitigating account risks, coordinating with internal teams, and sharing feedback to improve adoption and customer experience.
Manage the full customer lifecycle, including technical integration, implementation, training, renewals, and account expansion. Build relationships with client leaders, monitor account health and user feedback, deliver impact analyses and QBRs, and coordinate timely delivery with internal teams and client stakeholders.
Manage a complex portfolio of public-sector customers by driving onboarding, product adoption, value realization, retention, renewals, and expansion using customer data and success plans. Build executive and stakeholder relationships, resolve risks and escalations, collaborate across teams, and mentor peers while improving customer success frameworks and playbooks.
You will manage a portfolio of enterprise employer relationships, focusing on retention, renewals, and proactive account planning. This involves collaborating across cross-functional teams to diagnose value blockers and ensure clients achieve measurable outcomes.
The Associate Customer Success Manager acts as a strategic advisor to drive product adoption, retention, and value realization for Tier 2 accounts. They manage relationships with key stakeholders, conduct business reviews, and collaborate cross-functionally to resolve technical escalations and support account growth.
The Senior Customer Success Manager will lead strategic relationships with enterprise clients to drive product adoption, ensure measurable value, and manage customer health. They will coordinate cross-functional teams across Sales, Product, and Support to secure renewals and identify expansion opportunities.
The Senior Customer Success Manager will own customer outcomes, retention, and growth by developing strategic account plans and driving platform adoption. They will lead cross-functional initiatives and serve as a strategic advisor to executive stakeholders to ensure measurable value is delivered.
The Senior Customer Success Manager will manage a portfolio of mid-market accounts to drive retention, platform adoption, and expansion opportunities. They will act as a strategic partner to stakeholders, conducting business reviews and collaborating across internal teams to ensure customer success and mitigate churn.
The Senior Customer Success Manager will build strategic relationships with enterprise customers to drive platform adoption and AI-powered business outcomes. They will lead account planning, manage executive-level stakeholders, and provide thought leadership to ensure long-term value realization and retention.
The Legal Content Customer Success Manager will manage a portfolio of enterprise customers, driving product adoption and value realization for the CoCounsel suite. They will lead customer success motions, including business reviews and success plans, while collaborating with internal teams to mitigate risk and identify expansion opportunities.
The Senior Customer Success Manager will drive strategic success planning, adoption, and expansion across a portfolio of enterprise accounts. They will orchestrate internal resources to ensure customer goals are met while identifying opportunities for automation and platform growth.
The Digital Customer Success Manager will own and manage a high-volume portfolio of up to 2000 small business accounts, focusing on retention, adoption, and usage. They will partner with marketing and leadership to build scalable digital engagement processes and playbooks to drive customer success.
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The Customer Success Manager will serve as a trusted advisor to customers, developing tailored success strategies to drive product adoption and measurable outcomes. They will act as a strategic liaison between customers and internal teams to coordinate resources and resolve complex challenges.
Manage a shared book of SMB customers to drive retention, renewals, and expansion through data-driven success plans. Conduct training webinars and provide consultative support to ensure platform adoption and customer health.
The Customer Success Manager is responsible for managing a portfolio of accounts to ensure value realization, high adoption rates, and revenue retention. They act as an internal advocate for customers, coordinating resources and identifying expansion opportunities while maintaining strong multi-threaded relationships.
The Customer Success Manager owns the operational client lifecycle, ensuring consistent communication and coordination from onboarding through the ongoing relationship. They act as the primary point of contact to monitor client health, manage renewals, and drive internal collaboration across departments.
The Customer Success Manager will own a portfolio of accounts, managing the full lifecycle from onboarding through renewal. They will also troubleshoot customer issues, track health metrics in HubSpot, and implement AI-driven improvements across the department.
The Startup Customer Success Manager will manage a book of customers, providing onboarding support and guidance through programmatic resources. They will also lead medium to large projects to improve team operations and customer retention strategies.
The SMB Customer Success Manager will manage a book of customers, providing support through email and calls while creating high-quality onboarding materials and webinars. They will also lead medium to large projects to improve team operations and drive customer retention.
The Senior Customer Success Manager will act as a client advocate to ensure positive business outcomes and manage the customer journey for the Investment Banking vertical. They will collaborate cross-functionally to drive retention, growth, and operational excellence within the client base.
The Customer Success Manager acts as a strategic partner to healthcare clients, driving product adoption and measurable outcomes through data-driven insights. They manage client relationships, lead escalation processes, and coordinate cross-functional teams to ensure long-term customer satisfaction and growth.
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You will manage the end-to-end customer lifecycle for a portfolio of strategic accounts, driving retention and revenue growth. Additionally, you will act as a senior consultant to provide strategic revenue advice and lead complex business resolutions.
The Customer Success Manager will own the end-to-end post-sales journey, including onboarding, implementation, and ongoing relationship management. They will act as the voice of the customer to internal product teams while ensuring operational SLAs are met and driving client renewals.
The Customer Success Manager will own and grow publisher relationships by onboarding new newsletters and activating them on the Paved platform. They will manage a book of accounts to maximize revenue through performance data analysis, strategic recommendations, and commercial negotiations.
The Sales Manager will lead the Client Partner team to drive upsell growth, reduce churn, and ensure high customer satisfaction. They are responsible for developing customer success strategies, optimizing processes, and delivering accurate executive reporting to senior leadership.
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