24 Customer Success Manager jobs in Australia available for remote work from home. Apply for positions such as Customer Success Manager, Senior Customer Success Manager, Customer Success Manager - APAC and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Customer Success Manager will manage a portfolio of subscription accounts to drive adoption, ensure value realization, and achieve renewal goals. They will utilize data signals and AI tools to execute scaled engagement strategies and proactively manage account health and risks.
The Senior Customer Success Manager will drive customer adoption, retention, and satisfaction for a portfolio of 40-60 accounts. They are responsible for leading product training, managing renewals, and acting as the voice of the customer to the product team.
You will build trusted relationships with named accounts to drive customer satisfaction, retention, and growth through consultative solutioning. Additionally, you will act as the voice of the customer to the product team to help shape the product roadmap.
The Senior Customer Success Manager will manage a portfolio of complex Mid-Market and Corporate accounts to drive retention, expansion, and measurable ROI. They will lead strategic discovery conversations, build success plans, and partner with cross-functional teams to ensure long-term customer health and platform adoption.
You will build trusted relationships with named accounts to drive customer satisfaction, retention, and growth through consultative solutioning. Additionally, you will act as the voice of the customer to the product team to help shape the product roadmap.
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The Associate Customer Success Manager will manage a high-volume portfolio of 150–250 accounts, serving as the primary point of contact for contract renewals and service delivery. They will proactively identify at-risk accounts, drive upsell opportunities, and maintain accurate records within the CRM system.
You will manage a portfolio of mid-market customers, acting as a strategic partner to drive adoption, retention, and growth. This involves building executive relationships, connecting platform usage to business outcomes, and collaborating cross-functionally to ensure account health.
The Customer Success Manager will own and manage all customer relationships across Australia and New Zealand, serving as the primary point of contact for veterinary and farm animal clients. Responsibilities include leading onboarding and training, managing renewals, providing technical support, and identifying upsell opportunities to drive growth.
The role serves as a regional customer concierge, coordinating internal resources to support architects, contractors, and distributors through the project decision funnel. It involves partnering with regional sales teams to identify opportunities, monitor project progress, and ensure smooth conversion into orders.
Manage a portfolio of strategic enterprise customers by building executive-level relationships and driving long-term value. Lead account strategy, contract renewals, and expansion initiatives while acting as a customer advocate across internal product and operations teams.
The Customer Success Manager will own the relationship with a portfolio of education customers in the APAC region to drive adoption, value realization, and long-term success. They will proactively manage renewals, identify growth opportunities, and collaborate with internal teams to ensure customer outcomes.
The Senior Customer Success Manager is responsible for driving customer value, retention, and growth across a portfolio of enterprise clients. They act as a trusted advisor, coordinating with internal teams to resolve issues and ensure long-term business success.
The role involves managing a portfolio of university partners to ensure platform adoption, satisfaction, and long-term value. Additionally, it requires providing first-line technical support and delivering training initiatives to increase customer capability.
You will serve as the primary Implementation Specialist and Customer Success Manager for strategic APAC customers, managing the full lifecycle from onboarding to long-term value realization. You will build deep relationships with senior stakeholders and partner cross-functionally to ensure hiring excellence and product adoption.
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Own customer outcomes by ensuring enterprise clients maximize value and ROI from Cyara's AI-powered solutions. Manage the end-to-end customer journey, including executive business reviews, adoption plans, and identifying growth opportunities through upselling.
Own the full commercial lifecycle of enterprise healthcare accounts, from onboarding and value realization to renewal and expansion. Drive revenue growth by analyzing usage data and managing relationships with senior clinical and operational stakeholders.
Manage a portfolio of mid-market enterprise customers to drive adoption and value realization of the Moveworks AI Assistant. Act as a trusted advisor to executives, aligning AI solutions with strategic business outcomes and influencing product roadmaps.
Onboard and manage customers to ensure they effectively utilize UpGuard to meet their risk management goals. Act as a customer advocate by providing strategic insights and feedback to internal Product, Sales, and Marketing teams.
Manage a portfolio of mid-market and enterprise accounts to maintain high retention and drive platform adoption. Act as the primary point of contact in Australia, conducting business reviews and collaborating with internal teams to improve the product.
Drive business growth through proactive prospecting, consultative selling, and managing the complete sales lifecycle from discovery to close. Maintain a healthy pipeline and collaborate with internal teams to deliver profitable, long-term client partnerships.
The role involves managing the end-to-end customer lifecycle for APAC clients, focusing on technical onboarding and research consultation. Additionally, the manager is responsible for driving commercial value through subscription renewals and identifying expansion opportunities.
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