Handle high-volume calls to assist customers with insurance-related issues tied to auto leases and loans. Verify insurance details with agents and accurately update internal systems to resolve documentation discrepancies.
Remote Support Jobs in United States (5,806)
Remote in = United States
Job category = Support
Contact Center Experience Specialist - (Bilingual Japanese)
U.S. Bank
·
Full Time
·
Yesterday
U.S. Bank
Provide high-level customer service by resolving telephone and email inquiries regarding fraud support and internet operations. Act as a liaison between customers and internal departments to resolve complex technology and product issues.
Act as a primary contact for JennAir Canada customers to provide pre and post-sales support. Resolve consumer requests in a fast-paced environment while administering corporate policy to ensure a positive customer experience.
Lead the end-to-end lifecycle of critical incidents impacting AI infrastructure and GPU clusters as the central Incident Commander. Coordinate cross-functional engineering teams to ensure rapid resolution and conduct post-incident reviews to improve systemic reliability.
Director, Patient Support Program Operations
Praxis Precision Medicines, Inc.
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Full Time
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Yesterday
Praxis Precision Medicines, Inc.
Operationalize the Relutrigine Patient Support Program and stand up the internal HUB ahead of commercial launch. Lead day-to-day HUB execution, including case management, CRM integration, and cross-functional alignment to ensure seamless patient access.
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Customer Service Manager Senior
Arizona Department of Administration
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Full Time
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Yesterday
Arizona Department of Administration
Acts as a subject matter expert advising on State and Federal driver licensing and identity requirements. Manages front-line staff, develops training materials, and coordinates multi-disciplinary project teams to improve credentialing processes.
Contact members who have requested benefit information to schedule and conduct virtual appointments. Guide families through benefit options and the online application process while maintaining accurate records.
Solution Advisor, CCaaS and Contact Center Solutions
Bluewave Technology Group
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Full Time
·
Yesterday
Bluewave Technology Group
Lead discovery and solution development for CCaaS and AI-driven contact center engagements to improve customer and agent experiences. Partner with sales and delivery teams to translate business objectives into executable roadmaps and vendor recommendations.
Customer Relations Specialist
EF Education First / Hult
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Full Time
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Yesterday
EF Education First / Hult
Manage a workload of rematch and support cases for host families and au pairs to resolve conflicts and ensure program success. Provide proactive outreach and guidance via phone, text, and email while collaborating with internal teams to maintain high customer care standards.
Coordinate client reservations, schedules, and travel arrangements while providing exceptional customer support. Manage client inquiries via phone, email, and online channels to ensure a smooth planning journey.
The coordinator manages client requests and coordinates service-related tasks to ensure smooth operational workflows. They are responsible for tracking progress, maintaining digital records, and ensuring clear communication between clients and team members.
The agent manages room inventory and daily assignments to ensure optimal operations across assigned properties. They coordinate with front office, housekeeping, and sales teams to handle VIP arrivals and group room blocks.
Provide professional support to merchants regarding payment processing, account updates, and pricing models via phone, email, and chat. Investigate and resolve payment-related issues and collaborate cross-functionally to manage complex escalations.
Handle inbound calls, chats, and emails to assist customers with billing, account updates, and general service inquiries. Navigate multiple systems to document interactions and provide solutions based on established guidelines.
Provide Tier 2 support for Zscaler ZIA and ZPA incidents, focusing on traffic forwarding, authentication, and policy enforcement. Manage incident tickets, perform root cause analysis for high-severity issues, and maintain technical documentation.
Handle inbound calls, chats, and emails to assist customers with billing, service setup, and general account inquiries. Document interactions accurately and promote service offerings while collaborating with team members to resolve complex issues.
Handle inbound calls, chats, and emails to assist customers with billing, service setup, and account inquiries. Document all interactions accurately and promote service offerings to customers while collaborating with team members for complex issues.
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Referral Support Specialist
Oregon Health & Science University
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Full Time
·
Yesterday
Oregon Health & Science University
Perform pre-processing and intake support for referred patient care requests by validating documentation and indexing data. Coordinate with referring offices to resolve missing information and ensure timely access to care.
Handle incoming consumer communications via phone, text, and chat to troubleshoot product issues and resolve concerns. Document all interactions accurately in the CRM system while following standard operating procedures for quality complaints and adverse events.
Helpdesk Coordinator / Technician
Kreative Technologies
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Full Time
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Yesterday
Kreative Technologies
Serve as the primary point of contact for helpdesk support, managing ticket triage and routing for technical resolution. Develop support documentation and provide technical guidance for COTS and GOTS applications to end users.
Field Airborne Support Team AMT V A&P (Avionics)
Gulfstream Aerospace Corporation
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Full Time
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Yesterday
Gulfstream Aerospace Corporation
Perform technical maintenance, repair, and modification of key aircraft components on AOG aircraft during road trips. Act as the primary point of contact for customers to coordinate schedules and return-to-service expectations.
Provide administrative and operational support to the Yield Support team by handling data entry, report generation, and general inquiries. Ensure vendor compliance with regulatory standards and maintain high accuracy in claims submittals and data management.
Act as a liaison between Labcorp, customers, and patients to resolve service requests via phone and internet. Responsibilities include managing test results, maintaining CRM data, and ensuring HIPAA compliance.
Supply Chain Operations Support Specialist
Mass General Brigham
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Full Time
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Yesterday
Mass General Brigham
Acts as the primary point of contact for the Procure to Pay process, handling high-volume customer inquiries via call center operations. Responsible for processing financial transactions, analyzing customer data, and recommending efficiency improvements to management.
Provide technical support to store, pharmacy, and clinic employees by diagnosing and resolving hardware and software issues. Manage live troubleshooting calls and document incidents within a case tracking system to ensure timely resolution.
Provide virtual enrollment and retention assistance to workers by educating them on core and voluntary benefit products. Deliver technical support for enrollment platforms and maintain performance metrics through quality assurance and documentation.
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Nutrition Support Dietitian - Remote West
Option Care Health
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Full Time
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Yesterday
Option Care Health
Develop and implement clinical and operational strategies for home nutrition support programs, specifically for enteral and parenteral nutrition patients. Provide daily clinical support, conduct nutrition assessments, and collaborate with sales teams to maximize program effectiveness.
Develop and implement clinical and operational strategies for home nutrition support programs, specifically focusing on parenteral and enteral nutrition. Provide daily clinical support, conduct patient assessments, and collaborate with sales teams to expand market penetration.
Provider Support Line Specialist (Full-time Remote, North Carolina Based)
Alliance Health
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Full Time
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Yesterday
Alliance Health
The specialist manages the Provider Network Helpdesk by answering inquiries regarding enrollment, billing, and technology troubleshooting. They also maintain departmental resources, including provider listings and insurance tracking databases.
Serve as the first line of triage for Salesforce and GTM system requests, handling user management and minor configuration tasks. Coordinate escalations to the Business Systems team and maintain internal process documentation.
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Support Jobs in Other Countries
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350
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196
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195
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132
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127
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118
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109
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100
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96
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86
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72
Other Categories in United States
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2801
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1958
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1645
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