Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
Trusted by 300,000+ remote workers worldwide.
Assist with daily support activities, respond to routine client inquiries, and organize information and documentation. Coordinate basic follow-ups, collaborate with team members on assigned tasks, and follow company processes and guidelines.
Resolve customer inquiries through phone, chat, and email by troubleshooting technical issues, educating customers on Procore’s software, and managing cases through resolution. Meet support performance targets, collaborate with internal teams on complex cases, and maintain accurate records while protecting data.
Build and maintain client relationships, conduct virtual consultations, and help clients explore supplemental benefit options and complete enrollment. Maintain accurate documentation and follow-ups while participating in mentorship and team development.
Build long-term client relationships by meeting virtually to understand client needs and guide individuals and families through personalized supplemental benefit options and enrollment. Maintain accurate digital records and follow-up communication while participating in mentorship and team development.
Handle inbound calls, identify customer needs, resolve inquiries, and schedule dealership service appointments. Process reservations, update customer records, document interactions, follow call procedures, and escalate issues when needed.
We watch for new remote support jobs and email you the matches. Free. Unsubscribe in one click.
Support corporate clients across email, chat, and phone by helping them place orders, resolving complex issues, and following problems through to closure. Maintain account and CRM notes, coordinate with Sales and operational teams, communicate order updates, and prioritize urgent corporate escalations during the holiday season.
Support clients, patients, and requestors with the status of disability and FMLA paperwork, responding to high volumes of calls and emails with accurate, timely information. Document all actions in Med-Release, securely fax or email records, monitor the FMLA inbox, follow established procedures, and meet daily goals.
Support customers through chat, email, and phone by resolving account, card, payment, and product questions with warmth and competence. Identify recurring issues, collaborate with engineering and partner banks, create customer resources, and improve support processes and infrastructure.
Provide digital banking support to members and employees through phone, chat, and secure messages, resolving issues involving digital banking, Bill Pay, Zelle, and business accounts. Assist with account maintenance and transactions, educate members about products and electronic services, and build relationships through responsive, high-quality service.
Handle incoming calls and provide patient support, including scheduling contact lens and physician appointments. Complete patient registration, verify insurance, collect required demographic and insurance information, resolve registration errors, and follow HIPAA and clinic privacy guidelines.
Lead day-to-day Product Support operations, provide expert technical and clinical support for ReActiv8 systems, and serve as the first escalation point for support staff and complex cases. Oversee complaint intake and compliance processes, develop team training and knowledge resources, track operational metrics, and coordinate support readiness and product improvement feedback.
Resolve complex customer issues involving customs brokerage workflows, OneView, configuration, integrations, infrastructure, connectivity, and ACE/ABI messaging, prioritizing incidents that could disrupt cargo clearance or filing deadlines. Reproduce and document issues, escalate confirmed defects, support customers and cross-functional teams, and improve diagnostic procedures, training, and knowledge-base materials.
Support project and programme managers to help ensure successful delivery, including managing shared mailboxes, maintaining SharePoint sites and document repositories, and coordinating meetings. Maintain plans and schedules, support governance activities, track risks, actions and dependencies, and gather information for reporting.
Monitor and resolve assigned operational queues and ezMessages, following up with pharmacies, physicians’ offices, and internal teams to obtain information and resolve outstanding issues. Document work and communications accurately, meet productivity and quality expectations, protect confidential information, and escalate unresolved matters appropriately.
Respond to and resolve student and faculty technical and non-technical inquiries through phone, chat, and email, including troubleshooting account, software, hardware, and platform issues. Document and escalate incidents as needed, support internal departments, and meet productivity, customer satisfaction, and first-contact resolution goals.
Assess patients’ symptoms through calls and MyChart messages, provide clinical guidance and determine the appropriate level of care without making diagnoses. Document and evaluate care, coordinate with the healthcare team, revise care plans as needed, and contribute to quality, safety, and process improvement.
Provide high-quality customer service to patients and internal staff by managing calls, understanding requests, and taking appropriate action. Schedule appointments, send messages electronically to clinical teams, answer medication refill questions, maintain accurate data and confidentiality, and support efficient call handling.
We watch for new remote support jobs and email you the matches. Free. Unsubscribe in one click.
Provide timely support to internal and external customers, including dedicated myFlexWallet processing, Workday navigation and access assistance, and handling written and verbal contact center requests. Meet service and performance targets, escalate service issues, participate in training, and identify opportunities to improve processes.
Support recruiting by reviewing resumes, identifying and contacting candidates, coordinating interviews, and maintaining candidate records. Assist with internship program administration, onboarding coordination, data entry, document organization, and business operations projects in collaboration with HR and other departments.
Lead day-to-day client relationships for retail accounts, shaping loyalty strategy and coordinating cross-functional teams to deliver effective programs and campaigns. Use customer data to improve program performance, resolve issues, prepare clients for launches, and identify opportunities for account growth.
The candidate will support multiple software projects and provide off-site customer support for PKI software. They will work closely with local support, sales, R&D teams, and headquarters staff.
Provide Tier 1 and Tier 2 support to government and oversight users, resolving access, account, workflow, and technical issues while logging and managing tickets against service-level targets. Monitor for outages and recurring defects, report support trends, escalate complex issues to engineering, and create help content and release support materials.
Lead and develop a global Level 1 support organization, overseeing service operations, KPIs, SLAs, support contracts, Zendesk workflows, and AI-enabled processes. Improve enterprise customer outcomes through effective escalations, staff development, and close collaboration with Sales, Customer Success, Product, and Engineering.
The representative acts as the first point of contact for Medicare members, handling inbound and outbound calls to assist with community resources, appointments, and health screenings. They are responsible for documenting member interactions, resolving issues, and maintaining compliance with company policies.
Provide Tier 2 support for FSA users experiencing account access, authentication, and identity recovery issues across PAS, AIMS, and integrated applications. Troubleshoot and resolve IAM issues, coordinate escalations and handoffs, document guidance, and track service quality and help desk performance metrics.
We watch for new remote support jobs and email you the matches. Free. Unsubscribe in one click.
Provide tier 1 and 2 support for Azure-hosted environments, including virtual desktops, SQL databases, application streaming, and Microsoft services; troubleshoot and resolve support tickets and escalate issues when needed. Assist with deployment pipelines, server technologies, database recovery, environment upgrades, documentation, and improvements to operational reliability and performance.
Respond to customer inquiries and complaints across service channels, document and update customer records, and maintain knowledge of changing products and services. Resolve issues promptly and accurately, using creative problem-solving to support customer retention.
Support patients and providers by resolving account and billing questions, enrolling patients in payment plans, and explaining digital payment options through inbound and outbound calls and emails. Address overdue accounts, collaborate with providers to resolve payment-plan issues, and identify ways to improve the patient experience.
Schedule blood donation appointments by contacting prospective, active, and former donors, and encourage repeat donations to help meet collection goals. Make reminder and follow-up calls, record and maintain donor information, follow call scripts, and provide positive, compassionate service to internal and external customers.
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Learn more about Support remote jobs
