Remote Customer Service

Technical Printer Support Representative I (Inkjet)

Provide phone-based technical support to Canon customers, troubleshoot printer issues, research and resolve inquiries, and escalate or follow up on cases as needed. Document customer interactions and resolutions, support purchase decisions, and help customers complete orders through Canon’s website.

Customer Onboarding Specialist I -French/English Speaking

The Customer Onboarding Specialist manages automated and manual onboarding workflows, including Salesforce queues, customer applications, and fleet activations. They also nurture early customer engagement through email campaigns and provide education on program features.

Registered Nurse -Primary Care Call Center– Ambulatory Triage

Assess adult patients’ symptoms remotely, provide evidence-based care guidance, and coordinate appropriate levels of care. Support primary care practices across the West Region while working in a fast-paced, high-volume call center.

Customer Engagement Specialist

Engage existing and prospective government customers to explain MSS cybersecurity services, understand their needs, encourage adoption, and maintain ongoing relationships. Coordinate outreach activities and customer follow-ups with program teams, track engagement and opportunities in CRM tools, gather feedback, and support reporting and outreach improvements.

BHI Support Specialist

Assist clinicians by gathering patient medical information between visits using electronic health record systems, and complete assigned Behavioral Health Integration interventions for approximately 20 patients per day. Report monthly patient concerns and other issues to program leadership, and support employee training and newer colleagues as needed.

Help Desk Manager

Lead help desk operations and provide advanced Tier II and Tier III support for secure, mission-critical platform services, managing incident priorities, troubleshooting, and escalations. Coordinate with engineering, cybersecurity, customers, and stakeholders to resolve incidents, improve reliability and service delivery, and develop support procedures and staff capabilities.

Junior Help Desk Technician

Create and manage help desk tickets, attempt to resolve user and system issues, and escalate tickets when needed. Answer support calls and provide direct production support to application users by addressing operational problems submitted through the help desk.

Senior Contract Support Specialist

Support FDA acquisition personnel by preparing and maintaining procurement documentation, acquisition plans, solicitations, purchase orders, and contract files. Administer procurement actions throughout the contract lifecycle, including proposal evaluation, modifications, invoice processing, contractor monitoring, reporting, and coordination with government staff and vendors.

Customer Support Specialist

Respond to participant questions by phone, chat, and email, helping with account access, incentives, forms, and program requirements while resolving or escalating concerns and following up as needed. Maintain accurate interaction records and participant data, audit and process forms, protect confidential information under HIPAA standards, and share recurring issues and improvement ideas with the team.

Technical Support Representative

Provide basic technical support to customers by identifying and troubleshooting issues with products or services. Document interactions in a CRM system and ensure effective resolution of customer inquiries.

Product Support Specialist (Remote opportunity)

Resolve product-related questions and issues for consumers, dealers, retailers, and landscape professionals, including troubleshooting, parts identification, warranty processing, and goodwill solutions. Maintain product documentation and knowledge-base content, support product-resource improvements, and coordinate with internal teams to identify and address customer needs and emerging product issues.

Clinical Support Representative - Evansville

Educate customers and healthcare staff on medical order requirements, streamline order processing, and manage territory-level exceptions and revenue recognition. Support territory sales goals through clinical education, account relationships, product presentations, and coordination with Territory Managers and regional teams.

Implementation Support Specialist

Coordinate customer onboarding, configure and install products to customer specifications, and ensure integrations and updates are completed on schedule. Support customers throughout implementation, coordinate training, document installation activities and communications in Salesforce, and help ensure accurate, timely billing activation.

Client Support Specialist - Work From Home

The specialist will communicate with warm leads to map their needs to available financial protection options. They are also responsible for managing the enrollment process and maintaining a client list.

Benefits Support Representative - Work From Home

The representative will communicate with pre-qualified leads to map their needs to available protection options. They are also responsible for managing the enrollment process and maintaining a client list.

Member Services Associate - Work From Home

Speak with people who requested information, identify their needs, and match them with available protection options through an enrollment process. Build and service a client list.

Part-Time Work From Home Client Support Representative

Speak with people who requested information, identify their needs, and match them with available protection options. Guide clients through enrollment and build and service a client list.

Part-Time Member Services Associate - Work From Home

Speak with people who requested information, assess their needs, and match them with available protection options. Guide clients through enrollment and build and service a client list.

Remote Client Services Specialist

Speak with people who requested information, assess their needs, and match them with available protection options. Guide clients through enrollment and build and service a client list.

Remote Client Services Trainee

Speak with people who requested information, identify their needs, and match them with available protection options. Guide clients through enrollment and build and service a client list.

Remote Client Services Representative | Flexible Schedule

Speak with people who requested information, assess their needs, and match them with available protection options through an enrollment process. Build and service a client list.

Remote Client Service Representative (Training Provided)

The representative will communicate with warm leads to map their needs to protection options and manage the enrollment process. They are also responsible for building and maintaining a client list while utilizing provided remote tools.

Remote Member Support Advisor

The advisor will speak with warm leads to map their needs to available protection options and run enrollment flows. They are also responsible for building and servicing a client list.

Remote Member Services Specialist

Speak with people who requested information, assess their needs, and match them with available protection options. Guide clients through enrollment and build and service a client list.

WFH Member Support Representative

The representative will speak with warm leads to map their needs to available protection options and manage the enrollment process. They are also responsible for building and servicing a client list.

Work From Home - Part-Time Client Services Representative

The representative will speak with warm leads to map their needs to available protection options and manage the enrollment process. They are also responsible for building and servicing a client list while participating in ongoing mentorship.

Work From Home - Client Services Coordinator

Speak with people who requested information, assess their needs, and match them with available protection options. Guide clients through enrollment and build and service a client list.

 Client Services Specialist

Provide responsive client service by handling inquiries, processing policy changes and endorsements, reviewing documents for accuracy, and coordinating with clients, carriers, producers, and internal teams. Maintain complete account records, support new business setup and renewal-related service, identify coverage and sales opportunities, and collaborate with account support colleagues.

Customer Service Representative

The Customer Service Representative handles incoming inquiries via phone, email, or chat to resolve customer issues professionally. They are also responsible for documenting interactions in the CRM and meeting performance KPIs.