Part Time Customer Service Representative/Call Center Rep (Remote)
Assist individuals with information and support regarding benefits, providing accurate and consistent guidance. Deliver quality customer service and support.
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Assist individuals with information and support regarding benefits, providing accurate and consistent guidance. Deliver quality customer service and support.
Develop and maintain test plans, test cases, regression suites, and automated tests while performing exploratory, functional, integration, and API testing across web, mobile, and other products. Track defects through resolution, collaborate with Product and Engineering teams on requirements and releases, and contribute to root cause analysis and continuous quality improvement.
Coordinate and deliver customer onboarding and training, track milestones, answer customer questions, and maintain training materials. Collaborate with internal teams to resolve issues, gather feedback, and improve onboarding programs while meeting performance targets.
Lead customer discovery and advise stakeholders on business challenges, transformation goals, and solution strategies. Partner with sales and cross-functional teams to deliver tailored demonstrations, shape opportunities, support customer decisions, and connect Unit4 solutions to measurable business outcomes.
Assist individuals with information and support regarding benefits, providing accurate and consistent guidance. Deliver quality customer service and support.
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Lead the product sales function and team to achieve annual sales targets, while coaching and developing sales executives. Establish effective customer engagement practices and support opportunity strategy, value propositions, pricing, proposals, and contracts while fostering collaboration across internal teams.
Own strategic relationships with high-value UK enterprise customers, including multi-site veterinary groups, and drive retention, renewals, account health, and commercial expansion. Lead executive engagement and customer success planning, coordinate internal teams to deliver measurable value and adoption, and develop customer advocacy.
Assist individuals with information and support regarding benefits, providing accurate and consistent guidance. Deliver quality customer service and support.
Develop and execute a new-business sales strategy to meet revenue targets, acquire new customers for Unit4 Coda, and manage sales cycles from prospecting through closing. Demonstrate the solution, lead prospect meetings and forecasting, develop effective proposals with internal teams and partners, and communicate customer business benefits.
Generate and qualify new-business opportunities for Unit4 Financials by Coda in France through targeted outbound prospecting and engagement with senior finance decision-makers. Build a healthy pipeline, arrange discovery meetings, maintain accurate CRM records, and collaborate with Sales and Marketing on accounts, campaigns, and market feedback.
Conduct wellness, high-risk, and transition-of-care visits primarily through telehealth, with occasional in-home visits, and document patient histories, symptoms, medications, tests, and screenings. Identify care gaps, educate patients, coordinate recommended interventions with primary care teams, and complete records promptly while maintaining HIPAA confidentiality.
Develop, customize, integrate, and support Salesforce solutions, including building with Apex, Lightning Web Components, Flows, and APIs while participating in the full software development lifecycle. Provide Salesforce administration and support for adjacent business applications, troubleshoot issues, maintain data quality and documentation, and collaborate with business stakeholders on system improvements.
Own and evolve data architecture and production-scale batch and streaming pipelines for charging, location, traffic, and market data, while developing and rigorously evaluating utilization forecasts and smart pricing approaches. Lead architectural decisions and cloud infrastructure choices, communicate trade-offs, mentor engineers and analysts, and introduce AI tools that improve analysis, productivity, and data quality.
Manage repair and service partner operations across France and the Benelux, monitoring service quality and KPIs, coordinating spare parts, and driving corrective actions. Lead retailer and dealer relationships, resolve technical escalations, deliver French-language training, and relay field feedback to headquarters.
Manage repair center operations and service partners across the Nordics and Eastern Europe, improving service KPIs, quality, compliance, and spare-parts coordination. Lead retailer and dealer relationships, resolve technical escalations, deliver training, and relay field feedback to headquarters.
Develop and execute sales strategies for the statutory health insurance sector, managing target accounts, building customer relationships, identifying new opportunities, and winning new business. Lead the sales process from pipeline development and tender support through proposal strategy, pricing, negotiation, and handover to delivery, while growing existing accounts and reporting on performance.
Identify and pursue new business opportunities, build relationships with decision-makers, and lead client consultations, proposals, negotiations, and deal closures. Analyze sales performance and collaborate with the leadership team to develop industry-specific go-to-market strategies and improve the company’s sales approach.
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Manage and grow strategic enterprise and service provider accounts, develop account and action plans, and win new customers. Lead complex sales from qualification through negotiation and signature, working with pre-sales, sales support, and services teams to sell technology, professional, and managed services.
Manage and grow strategic enterprise and service provider accounts, develop account and action plans, and win new customers. Lead complex sales from qualification through negotiation and signature, working with pre-sales and service teams to sell technology, professional, and managed services.
Build and optimize automated digital customer journeys for onboarding, adoption, renewals, and growth, using customer data and cross-functional collaboration to improve engagement. Own segment renewal workflows, forecasts, and performance, with accountability for gross revenue retention and a measurable contribution to net revenue retention.
Manage existing and prospective customers in the statutory health insurance sector, develop sales opportunities, and present proposals in customer meetings and tenders. Prepare and oversee proposals, pricing, risk and partner strategies, coordinate handovers to delivery teams, maintain CRM records, and report on account performance.
Answer patient calls professionally, schedule appointments, register patients, and collect or update demographic, financial, medical, and insurance information. Handle patient messages and inquiries, resolve concerns, return calls as needed, and protect confidential health information.
Manage key grocery accounts and relationships with category managers, distributors, and brand principals, while coordinating category reviews, submissions, reporting, and follow-up. Develop and execute promotions, secure new product approvals and planogram placement, monitor competitors, and collaborate with leadership to grow assigned brands.
Manage end-to-end relationships with service partners, overseeing sourcing, onboarding, contract obligations, KPIs, SLAs, quality, and supplier improvement across VIVO contracts. Support commercial and budget management, tenders, negotiations, supplier frameworks, risk reduction, and continuous improvement while working with internal teams and suppliers.
Lead complex enterprise customer onboarding projects from requirements gathering through deployment, training, and transition to Customer Success, while providing consultative guidance on FoodLogiQ configuration and supply chain processes. Mentor team members, coordinate with internal stakeholders, communicate project risks and progress, and improve onboarding practices, tools, and services to support customer success and platform adoption.
Manage and maintain the online shop, keeping product information, copy, images, and prices current while preparing product launches, campaigns, shop pages, bundles, and promotional offers. Create and update content, support customer retention and loyalty projects, coordinate with marketing and external partners, track deadlines, and review results with the team.
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Develop and improve security controls in CI/CD pipelines, including automated scanning of code, dependencies, containers, secrets, and infrastructure configurations. Review scan results, coordinate remediation priorities, support monitoring and incident analysis, and document security decisions, exceptions, and risks.
Shape enterprise pricing strategy across products, projects, customers, channels, and markets, using performance data and market intelligence to improve competitiveness, price realization, and profitable growth. Lead strategic pricing initiatives across functions, advise the VP of Pricing and senior executives, and develop pricing talent and organizational capabilities.
Develop and manage strategic customer relationships across northern, eastern, and southern Austria, meeting account growth, revenue, and retention goals while identifying cross-selling and upselling opportunities. Coordinate complex sales cycles and partner activities, translating Microsoft-focused cloud, security, and managed service solutions into business value in collaboration with technical teams.
Design and execute functional, integration, regression, and end-to-end tests for Guidewire insurance applications, including developing reusable automation for UI, APIs, and database validation. Support test planning, defect triage, CI/CD test execution, and collaboration with technical and business stakeholders to improve quality and testing processes.
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