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Assist clients with booking, updating, and managing hotel reservations while providing details on amenities and pricing. Maintain accurate records and communicate professionally with clients via phone, email, and messaging.
Customer Service Representative – Hotel Reservations (Remote)
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
Help clients choose and book hotel accommodations
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Communicate professionally via phone, email, and messaging
Qualifications:
Strong communication and hospitality skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet
Customer service or hospitality experience is a plus
What We Offer:
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
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