Deliver high-quality customer service to bank clients by resolving issues and promoting financial products. Ensure compliance with banking regulations and maintain accurate documentation of customer interactions.
Remote Support Jobs in United States (5,839)
Remote in = United States
Job category = Support
Bilingual - Customer Care Representative
Time Investment Co Inc
·
Full Time
·
3 Weeks Ago
Time Investment Co Inc
Provide bilingual customer support to loan holders by answering inquiries, processing monthly payments, and updating account information. Handle inbound calls, outbound delinquency calls, and coordinate with banks and title companies regarding refinance requirements.
Lead and scale a high-performing L1 technical support organization to ensure exceptional customer experience and rapid issue resolution. Oversee P1/P2 incident response, monitor system performance, and collaborate with engineering teams to improve product quality.
Manage strategic healthcare account relationships by driving contract penetration and implementing outcome improvement plans to achieve savings goals. Act as a trusted advisor to members while coordinating with internal teams to provide financial updates and support product implementation.
Manage multiple client service programs and maintain strong relationships with clients, brokers, and vendors to drive retention. Oversee program procedures, analyze loss data, and lead team members through hiring and performance management.
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Respond to customer inquiries via email using Zendesk to resolve account, billing, and technical issues. Collaborate with the team to identify recurring issues and meet customer satisfaction goals.
Responsible for processing medical supply reorders accurately and providing professional customer service. This includes verifying insurance, managing customer inquiries, and coordinating between payers and distributors.
Grants and Contracts Manager, Research Administration Support Resources Office, (Remote)
Duke Careers
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Full Time
·
3 Weeks Ago
Duke Careers
Coordinate and perform complex pre-award and post-award activities for a diverse portfolio of grants and contracts. This includes managing budgets, ensuring regulatory compliance, and facilitating large projects across multiple disciplines.
Resolves customer inquiries regarding contract benefits, claim payments, and enrollment via multiple communication channels. Ensures member and provider satisfaction by responding professionally and adhering to legislative and corporate requirements.
Client Services Advisor
Spieldenner Financial Group
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Full Time
·
3 Weeks Ago
Spieldenner Financial Group
The role involves scheduling appointments with potential clients and researching their financial needs to customize insurance options. The advisor meets with families virtually or in-person to present coverage plans and facilitates the application process with insurance carriers.
Lead and oversee the Credentialing, Authorizations, and Verification of Benefits teams to ensure operational excellence and compliance. Manage multi-site credentialing processes and optimize workflows for prior authorizations to minimize risk.
The representative handles client and provider inquiries via phone, email, and written correspondence. They are responsible for reviewing provider history and maintaining reports while adhering to contractual and state guidelines.
Provide exceptional customer support for a global streaming media and entertainment giant. Assist users with account issues and technical troubleshooting for streaming services across various devices.
Act as the primary point of contact for members to resolve complex inquiries and complaints via phone, email, text, and chat. Collaborate with clinical leadership to ensure member satisfaction and maintain detailed records in the CRM system.
Provide day-to-day platform support and configuration for TSA ServiceNow ITSM and ITOM. Support enhancements, testing, documentation, and the handoff for operations and maintenance.
Provide day-to-day platform support and configuration for ServiceNow ITSM and ITOM. Support enhancements, testing, documentation, and the handoff for operations and maintenance.
Perform in-depth technical troubleshooting, including database analysis and system log review, to resolve complex escalated support issues. Assist with platform configurations, website customizations using HTML/CSS/JS, and collaborate with engineering teams to resolve product defects.
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Provide technical support to customers via multiple channels to diagnose and resolve issues with robotic systems. Collaborate with engineering teams to escalate complex problems and maintain technical documentation and knowledge base articles.
Work From Home - Client Services Representative
AO Garcia Agency
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Full Time
·
3 Weeks Ago
AO Garcia Agency
Conduct virtual consultations to assess client needs and provide financial solutions. Maintain long-term client relationships through periodic check-ins and handle related administrative tasks.
The representative will manage existing and prospective accounts to ensure an exceptional customer experience and drive retention and growth. They will collaborate with Sales, Business Development, and Operations teams to process orders and resolve customer inquiries.
The Patient Support Nurse facilitates the patient journey through care coordination, disease state education, and psychosocial support in a telephonic environment. They also provide clinical feedback to enhance support programs and advocate for patients regarding insurance and reimbursement challenges.
Component Manufacturing Implementation & Support Specialist
Simpson Strong-Tie
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Full Time
·
3 Weeks Ago
Simpson Strong-Tie
Oversee the consultation, implementation, training, and support of component solutions software for customers. Act as a technical liaison between end-users and software development teams to enhance system capabilities.
Client Itinerary Support Service - Remote
Triptasticadventures
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Full Time
·
3 Weeks Ago
Triptasticadventures
Coordinate and book global reservations for accommodations, cruises, and transportation to create personalized client itineraries. Manage vendor communications and resolve booking issues while maintaining accurate client records.
Respond to customer inquiries via phone, email, and chat while resolving issues efficiently. Document all interactions in the CRM system and suggest improvements to service processes.
Educate clients on benefit and protection options while providing professional support to families. Build long-term trust through reliable service and contribute to overall team growth and client experience.
Handle inbound and outbound calls to conduct virtual benefit presentations for union members. Assist clients with applications and maintain accurate records using basic computer systems.
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Pharmacist Manager (Call Center Operations) - San Juan, PR
UnitedHealth Group
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Full Time
·
3 Weeks Ago
UnitedHealth Group
Lead and develop a team of pharmacists to achieve performance goals and ensure the successful execution of clinical programs. Oversee call center operations, monitor key metrics, and partner with cross-functional stakeholders to meet client expectations.
`Remote Support Agent | Entry Level | Fast Hiring 20 APPLICANTS
Globe Life AO
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Full Time
·
3 Weeks Ago
Globe Life AO
Respond to customers via chat, email, and online platforms while maintaining organized records. Collaborate with teammates to meet performance targets and resolve issues.
(Entry-Level) Remote Benefits Support Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves delivering exceptional customer service remotely while supporting clients. The representative will also have opportunities for mentorship and leadership development.
100 Percent Remote Customer Service WFH
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
You will work with clients from home using scheduled Zoom appointments, offering guidance in a supportive, service-driven environment. The role focuses on helping others and building long-term relationships.
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Support Jobs in Other Countries
Remote Support Jobs in Canada
354
Remote Support Jobs in United Kingdom
315
Remote Support Jobs in Philippines
259
Remote Support Jobs in Mexico
213
Remote Support Jobs in Australia
196
Remote Support Jobs in Germany
195
Remote Support Jobs in India
164
Remote Support Jobs in Spain
132
Remote Support Jobs in France
127
Remote Support Jobs in Brazil
118
Remote Support Jobs in Colombia
111
Remote Support Jobs in Jamaica
100
Remote Support Jobs in Argentina
96
Remote Support Jobs in New Zealand
86
Remote Support Jobs in Poland
72
Other Categories in United States
Remote Other Jobs in United States
33270
Remote Software Development Jobs in United States
25089
Remote Sales Jobs in United States
23921
Remote Healthcare Jobs in United States
10525
Remote Finance Jobs in United States
6703
Remote Product Jobs in United States
5036
Remote Marketing Jobs in United States
3460
Remote Legal Jobs in United States
2816
Remote Teaching Jobs in United States
2396
Remote Recruiter Jobs in United States
1980
Remote Design Jobs in United States
1656
Remote Writing Jobs in United States
1164
Remote Data Entry Jobs in United States
1063
Remote Virtual Assistant Jobs in United States
681
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