Act as the primary point of contact for members to resolve complex inquiries and complaints via phone, email, text, and chat. Collaborate with clinical leadership to ensure member satisfaction and maintain detailed records in the CRM system.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
Provide day-to-day platform support and configuration for TSA ServiceNow ITSM and ITOM. Support enhancements, testing, documentation, and the handoff for operations and maintenance.
Provide day-to-day platform support and configuration for ServiceNow ITSM and ITOM. Support enhancements, testing, documentation, and the handoff for operations and maintenance.
Perform in-depth technical troubleshooting, including database analysis and system log review, to resolve complex escalated support issues. Assist with platform configurations, website customizations using HTML/CSS/JS, and collaborate with engineering teams to resolve product defects.
Provide technical support to customers via multiple channels to diagnose and resolve issues with robotic systems. Collaborate with engineering teams to escalate complex problems and maintain technical documentation and knowledge base articles.
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Work From Home - Client Services Representative
AO Garcia Agency
·
Full Time
·
3 Weeks Ago
AO Garcia Agency
Conduct virtual consultations to assess client needs and provide financial solutions. Maintain long-term client relationships through periodic check-ins and handle related administrative tasks.
The representative will manage existing and prospective accounts to ensure an exceptional customer experience and drive retention and growth. They will collaborate with Sales, Business Development, and Operations teams to process orders and resolve customer inquiries.
The Patient Support Nurse facilitates the patient journey through care coordination, disease state education, and psychosocial support in a telephonic environment. They also provide clinical feedback to enhance support programs and advocate for patients regarding insurance and reimbursement challenges.
Component Manufacturing Implementation & Support Specialist
Simpson Strong-Tie
·
Full Time
·
3 Weeks Ago
Simpson Strong-Tie
Oversee the consultation, implementation, training, and support of component solutions software for customers. Act as a technical liaison between end-users and software development teams to enhance system capabilities.
Client Itinerary Support Service - Remote
Triptasticadventures
·
Full Time
·
3 Weeks Ago
Triptasticadventures
Coordinate and book global reservations for accommodations, cruises, and transportation to create personalized client itineraries. Manage vendor communications and resolve booking issues while maintaining accurate client records.
Respond to customer inquiries via phone, email, and chat while resolving issues efficiently. Document all interactions in the CRM system and suggest improvements to service processes.
Educate clients on benefit and protection options while providing professional support to families. Build long-term trust through reliable service and contribute to overall team growth and client experience.
Handle inbound and outbound calls to conduct virtual benefit presentations for union members. Assist clients with applications and maintain accurate records using basic computer systems.
Pharmacist Manager (Call Center Operations) - San Juan, PR
UnitedHealth Group
·
Full Time
·
3 Weeks Ago
UnitedHealth Group
Lead and develop a team of pharmacists to achieve performance goals and ensure the successful execution of clinical programs. Oversee call center operations, monitor key metrics, and partner with cross-functional stakeholders to meet client expectations.
`Remote Support Agent | Entry Level | Fast Hiring 20 APPLICANTS
Globe Life AO
·
Full Time
·
3 Weeks Ago
Globe Life AO
Respond to customers via chat, email, and online platforms while maintaining organized records. Collaborate with teammates to meet performance targets and resolve issues.
(Entry-Level) Remote Benefits Support Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves delivering exceptional customer service remotely while supporting clients. The representative will also have opportunities for mentorship and leadership development.
100 Percent Remote Customer Service WFH
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
You will work with clients from home using scheduled Zoom appointments, offering guidance in a supportive, service-driven environment. The role focuses on helping others and building long-term relationships.
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CSR Entry-Level Work From Home
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves providing customer service support while working from home. Employees are expected to engage in continuous learning and personal achievement.
Customer Service WFH Representative (Entry Level)
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves providing exceptional customer service and leading teams to achieve outstanding results. Employees will work from home and have the opportunity for mentorship and career advancement.
Client Services Advisor (Remote)
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
As a remote leader, you will lead, mentor, and develop a team of insurance professionals while supporting them in achieving their goals. You will also build strong client and team relationships and implement strategies for growth and accountability.
Customer Service Representative REMOTE
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
Develop long-term income skills by building and maintaining ongoing client relationships. Grow professionally with access to advancement opportunities in a performance-based environment.
Remote CSR – No Experience Needed
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves leading, mentoring, and developing a team of insurance professionals while driving performance through accountability and coaching. Additionally, it requires building strong relationships with clients and team members and executing strategies for team success.
REMOTE Support Specialist
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The Support Specialist will assist both existing and prospective clients by delivering exceptional service and clear product guidance. This role involves interacting with multiple clients throughout the day.
REMOTE CSR - No Experience Required
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves providing customer service support remotely. Employees will engage with customers and assist them with their inquiries.
Work From Home Customer Service (Entry Level)
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role focuses on customer service, needs analysis, and providing solutions to pre-qualified clients. It emphasizes building strong relationships and accountability without cold-calling or high-pressure sales.
WFH Customer Service Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role involves providing customer service support while working from home. Representatives will participate in training and workshops to enhance their skills and contribute to the company's success.
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REMOTE Customer Engagement Representative
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
The role focuses on customer service, needs analysis, and providing solutions to pre-qualified clients. It is not a cold-calling or high-pressure sales position.
Work-from-Home Customer Service
Globe Life AIL - Lisa Russel
·
Full Time
·
3 Weeks Ago
Globe Life AIL - Lisa Russel
Connect with clients virtually to understand their needs and present benefit options clearly. Build and maintain long-term client relationships while providing ongoing support and exceptional customer service.
The associate will manage client communications and coordinate service arrangements to ensure a seamless customer experience. They are also responsible for maintaining accurate and up-to-date client records.
Bilingual Remote Licensed Customer Service Representative
Liberty Mutual Insurance
·
Full Time
·
3 Weeks Ago
Liberty Mutual Insurance
Provide timely and accurate information to policyholders and agents regarding Personal Lines products. Independently resolve policy issues to ensure high customer satisfaction and business retention.
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86
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72
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2819
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