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Remote Support Jobs in Romania

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Remote Support Jobs in Romania (49)

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💰 401(k)
🌎 Distributed team
👩 Maternity
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💻 Macbook
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📆 4 day workweek
💰 401k matching
🏔 Company retreats
🏬 Coworking budget
📚 Learning budget
💪 Gym membership
🧘 Mental wellness budget
🖥 Home office budget
💰 Profit sharing
💰 Equity compensation

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Latest jobs

Customer Service Senior Manager / Manager

Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, India, Ireland, Israel, Italy, Japan, Lebanon, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam 5-10 yrs exp Support

The Senior Manager will oversee daily customer service operations, including order management and coordination with 3PL providers. They will lead process improvements, manage key performance indicators, and collaborate with sales and marketing departments to resolve operational challenges.

Customer Support Specialist – 100% Remote

Bulgaria, Egypt, Hungary, Morocco, Oman, Romania, Serbia, Tunisia, Ukraine $750 - $1500 per month 2-5 yrs exp Support

You will serve as the primary point of contact for customers, handling inquiries via email and WhatsApp while troubleshooting software issues. Additionally, you will document recurring problems, assist with onboarding new users, and coordinate with the development team to resolve bugs.

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SSC Support Team Lead-Remote

Oman, Romania 2-5 yrs exp Support

Lead and manage the support team to ensure high-quality service for customers, restaurant partners, and couriers. Analyze request patterns and collaborate with leadership to optimize customer experience and operational strategies.

SSC Support Manager

Oman, Romania 2-5 yrs exp Support

Lead and develop a team of Support Leads to drive operational excellence and customer satisfaction within the Shared Service Center. Partner with cross-functional teams to implement strategic improvements and enhance the end-to-end customer experience.

Associate Technical Support

Oman, Romania 2-5 yrs exp Support

Provide multi-channel technical support for audio and smart home products, focusing on troubleshooting connectivity and hardware issues. Manage the end-to-end customer experience by logging cases in CRM, handling warranties, and collaborating with engineering for product improvements.

Senior Corporate Onboarding Specialist

Cyprus, Oman, Poland, Romania, United States 2-5 yrs exp Support Onboarding Specialist

Manage the full-cycle onboarding of corporate accounts across global banks, EMIs, and crypto exchanges. Lead end-to-end compliance processes including KYC, KYB, and AML reviews while maintaining relationships with bank relationship managers.

Senior Corporate Onboarding Specialist

Cyprus, Hungary, Oman, Poland, Romania, Spain, Ukraine, United States 2-5 yrs exp Support Onboarding Specialist

Manage the full-cycle onboarding of corporate accounts across global banks, EMIs, and crypto exchanges. Lead end-to-end KYC, KYB, and AML processes while maintaining relationships with bank compliance officers and identifying new payment rails.

Technical Support Analyst

Oman, Romania 0-2 yrs exp Support

Provide multi-level technical support for Objectif Lune software via phone, email, and portals while managing cases through their entire lifecycle. Identify technical problems, implement solutions, and document interventions to ensure high customer service standards.

Service Desk Agent with Dutch (remote)

Oman, Romania 0-2 yrs exp Support

The agent provides technical assistance to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests in the ITSM and acting as a liaison between customers and internal departments.

Service Technical Support X North America and EMEA Only

Oman, Romania 2-5 yrs exp Support

The role involves providing Tier 2 remote technical support for software and hardware, including diagnosing issues and managing customer incidents. You will also lead technical discussions, oversee system integrations, and guide junior engineers to ensure high service levels.

Registered Dietitian – Clinical Research Support (Romania)

Oman, Romania 2-5 yrs exp Support

The Registered Dietitian will conduct comprehensive nutritional assessments and provide ongoing counseling and motivational support to study participants. They will monitor participant progress and collaborate with the clinical research team to ensure adherence to study protocols.

Client Support Agent

Oman, Romania 0-2 yrs exp Support

The agent will be responsible for responding to client inquiries through live chat, email, and/or phone in a professional manner while resolving issues quickly. They must also log interactions in the CRM system and escalate complex cases to senior team members.

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