Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The role involves managing debt collection activities, including reaching out to customers, negotiating repayment terms, and reconciling account balances. Additionally, the associate will maintain accurate records, resolve billing disputes, and collaborate across departments to ensure collection targets and KPIs are met.
Provide customer support via email and live chat in English and French while meeting defined KPIs. Handle inquiries ranging from product questions to technical troubleshooting and escalate trends to improve the customer experience.
The representative will manage multiple simultaneous customer conversations to resolve account, billing, and technical issues. They are responsible for navigating detailed workflows and maintaining high standards of quality and speed in a fast-paced environment.
The associate will handle incoming customer queries via multiple channels and ensure accurate documentation within the CRM. They are also responsible for resolving customer complaints, coordinating with internal departments, and identifying opportunities for upselling or cross-selling.
The associate will handle incoming customer queries via multiple channels and ensure accurate documentation within the CRM system. They are responsible for resolving customer complaints, identifying upsell opportunities, and maintaining high service quality standards.
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Provide high-quality customer support via email and live chat in both English and German. Handle customer inquiries, resolve technical issues, and collaborate across departments to improve the overall customer experience.
![Amazon is hiring for remote AHS Specialist [ITA], Account Health Support](/assets/80b5a539-fefa-47eb-83c4-6e95217265e2.jpg){kind=small}
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance inquiries via phone and email. They manage high volumes of inbound and outbound calls while conducting investigations and educating sellers on Amazon's policies and regulations.
The AHS Specialist supports third-party sellers by resolving account health issues and policy violations through phone and email. They manage high volumes of interactions while providing guidance on compliance requirements and enforcement actions.
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance matters via phone and email. They manage high volumes of inbound and outbound calls while conducting investigations and educating sellers on Amazon's policies.
The Service Desk Agent provides technical support to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests, diagnosing problems, and acting as a liaison between customers and internal departments.
The AHS Specialist supports third-party sellers by resolving account health issues and policy violations through inbound and outbound phone and email communication. They conduct thorough investigations, educate sellers on compliance requirements, and manage sensitive account matters to ensure business continuity.
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance matters via phone and email. They manage high-volume interactions while conducting investigations and educating sellers on Amazon's policies and regulatory requirements.
The AHS Specialist supports third-party sellers by resolving account health issues, policy violations, and compliance matters via phone and email. They manage high volumes of inbound and outbound calls while providing professional guidance and education to sellers regarding Amazon's business policies.
The AHS Specialist manages high volumes of inbound and outbound calls to assist third-party sellers with account health, policy compliance, and enforcement issues. They conduct thorough investigations, provide accurate solutions, and maintain detailed documentation of all seller interactions.
The Customer Support Analyst will provide technical and functional helpdesk support to travel industry clients across multiple communication channels. They are responsible for logging, monitoring, and resolving incidents while ensuring professional and timely customer interactions.
The role involves managing debt collection processes, including reaching out to customers, negotiating repayment terms, and reconciling account balances. Additionally, the associate will maintain accurate records, resolve billing disputes, and collaborate across departments to ensure collection targets and compliance standards are met.
The role involves managing overdue accounts through proactive communication, negotiation, and reconciliation to ensure timely cash inflow. You will also be responsible for maintaining accurate records, resolving billing disputes, and collaborating across departments to support collection targets.
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The role involves managing overdue accounts by contacting customers, negotiating repayment terms, and reconciling account balances. You will also be responsible for maintaining accurate records, resolving billing disputes, and collaborating with cross-functional teams to meet collection targets.
Monitor and support activities to ensure adherence to service level agreements while optimizing workforce scheduling and efficiency. Conduct root cause analysis for performance deviations and engage with operations teams to drive process improvements.
The role involves monitoring service level agreements, optimizing agent schedules, and conducting root cause analysis for performance deviations. You will also engage with operations teams to discuss workforce planning and support process improvement initiatives like Lean and Six Sigma.
The role involves managing debt collection activities, including contacting customers, negotiating repayment terms, and reconciling account balances. Additionally, the associate will maintain accurate records, resolve billing disputes, and collaborate across departments to ensure collection targets and compliance standards are met.
Handle incoming customer queries via various channels including phone, email, and chat while maintaining accurate records in the CRM. Resolve customer complaints, coordinate with internal departments for issue resolution, and identify opportunities for upselling or cross-selling.
The role involves managing overdue accounts through direct communication, negotiation, and reconciliation of balances. You will also be responsible for maintaining accurate records, resolving billing disputes, and collaborating across departments to ensure collection targets are met.
The associate will handle incoming customer queries via multiple channels and ensure accurate documentation in CRM systems. They are responsible for resolving customer complaints, coordinating with internal departments, and identifying opportunities for upselling or cross-selling.
The associate will handle incoming customer queries across multiple channels while ensuring accurate documentation and timely issue resolution. They are also responsible for maintaining high-quality interactions and identifying opportunities for upselling or cross-selling products.
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The role involves handling customer support inquiries and processing travel claims accurately. You will also collaborate with internal teams to solve issues and meet monthly productivity and quality targets.
Provide premium customer support via chat, email, and phone to resolve issues related to orders, shipping, and technical connectivity. Collaborate with teams to identify recurring problems and contribute to continuous improvement of knowledge base resources.
The role involves managing debt collection activities, including contacting customers, negotiating repayment terms, and reconciling account balances. Additionally, the associate will maintain accurate records, resolve billing disputes, and collaborate across departments to ensure performance targets and compliance standards are met.
You will act as a support voice for healthcare professionals and patients by managing medical information queries and product quality complaints. Additionally, you will record and report Adverse Drug Reactions in strict compliance with regulatory standards and internal SOPs.
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