Remote Junior Support Jobs (2,115)

Support Representative 23 applicants

Senior Service Representative

The Senior Service Representative supports investment operations by executing transactions, managing service requests, and ensuring adherence to regulatory and risk controls. They also analyze data to provide insights, collaborate with stakeholders, and assist in the implementation of new processes and systems.

Senior Service Representative-Estates

The Senior Service Representative provides operational support for investment products while ensuring adherence to financial and regulatory controls. They are responsible for processing transactions, managing stakeholder inquiries, and analyzing data to provide actionable insights.

Customer Support Specialist (global)

Act as the primary point of contact for customer escalations and drive cross-functional initiatives across Sales, Product, and Support. Maintain thorough documentation and build reusable assets like prompts and automations to improve team efficiency.

Customer Technical Support Specialist - US

Manage user support tickets, including billing disputes, product bugs, and feature requests during Eastern Time hours. Collaborate with internal teams to resolve issues, improve support documentation, and optimize billing policies.

Onboarding Specialist

The Onboarding Specialist is responsible for training new customers, providing product expertise, and supporting client success through effective education and advocacy. This role collaborates with cross-functional teams to drive customer satisfaction, retention, and adoption while serving as a subject matter expert.

Customer Service Representative II

The Customer Service Representative II manages inbound inquiries regarding medical record requests while ensuring compliance with HIPAA and HITECH regulations. They are responsible for documenting call details, resolving customer concerns, and maintaining accurate records within the corporate database.

Senior Representative, Customer Service Operations

The Senior Representative manages customer accounts, handles order fulfillment, and provides sales support to field representatives. They also act as a liaison for medical billing and reimbursement issues while collaborating with cross-functional teams to optimize operational performance.

Customer Service Coordinator

The coordinator manages day-to-day eCommerce customer fulfillment, serving as the primary point of contact for order status and inventory inquiries. They collaborate with internal teams to identify performance gaps and support the Customer Success Manager in account reviews and improvement initiatives.

Instructional Design & Trainer, Mid (Clinical Trainer and Operational Support)

The role involves developing clinical training materials, job aids, and operational workflows for Medicaid programs. It also includes facilitating training sessions and providing ongoing operational support to clinical staff to ensure compliance and service quality.

IT & Security Support Analyst

You will assist in managing security tools, compliance documentation, and endpoint security while providing technical support to remote employees. Additionally, you will participate in incident response activities and help maintain IT assets and configurations.

Product Support Specialist

The Product Support Specialist will handle inbound customer contacts across the full Dutchie platform, troubleshooting complex technical issues and hardware setups. They will also work alongside AI-assisted support tools to resolve issues and contribute to internal documentation.

Customer Service Representative (Collections experience)

The Customer Service Representative manages overdue client accounts by performing proactive outbound collection calls and processing payments. They are also responsible for maintaining accurate financial records and providing responsive inbound support to existing clients.

Onboarding Specialist

The Onboarding Specialist manages the full activation process for new partners, guiding them from the initial kickoff call through platform training and program launch. They are responsible for driving activation rates, maintaining accurate records in Gainsight, and serving as the primary point of contact during the partner's first year.

Tier 1 Service Desk Agent

The Tier 1 Service Desk Agent serves as the primary point of contact for technical support, managing and resolving issues related to Protective DNS. They are responsible for logging tickets, monitoring system health, and contributing to the continuous improvement of support documentation.

CX Insights Analyst

The CX Insights Analyst will analyze customer feedback and operational data to identify trends, pain points, and opportunities for improvement across the customer journey. They will develop actionable recommendations and communicate findings through reports and dashboards to support data-driven decision-making.

D365 Support Analyst

The D365 Support Analyst will investigate and resolve functional support requests for Microsoft Dynamics 365 Finance & Operations. They will also collaborate with internal teams to maintain financial workflows, system configurations, and integrations to ensure platform reliability.

Support Operations, Kalshi Prime

You will serve as the primary point of contact for Prime customers, managing account inquiries, onboarding institutional clients, and handling formal complaints. Additionally, you will contribute to operational efficiency by building support documentation, tracking performance metrics, and collaborating with internal teams on risk and compliance matters.

Technical Support Specialist

The Technical Support Specialist acts as the primary escalation point for complex technical issues involving ERP integrations, APIs, and middleware. They are responsible for performing root cause analysis, documenting solutions, and collaborating with engineering teams to improve product performance.

Technical Support Specialist

The Technical Support Specialist acts as a bridge between customers and engineering, resolving complex technical issues related to ERP integrations and APIs. They are responsible for performing root cause analysis, documenting troubleshooting steps, and collaborating with internal teams to drive product improvements.

Senior Representative, Customer Service Operations

The Senior Representative manages customer accounts, order fulfillment, and provides sales support while acting as a liaison for problem-solving and dispute resolution. They collaborate with cross-functional teams to optimize operational performance and ensure customer needs are met.

Senior Representative, Customer Service Operations

The Senior Representative manages customer accounts, handles order fulfillment, and provides sales support while acting as a liaison for problem-solving and dispute resolution. They collaborate with cross-functional teams to optimize operational performance and ensure high levels of customer service.

Customer Support Agent

You will assist students by answering questions via chat and email while coordinating with the student guidance team. Additionally, you will manage and structure large amounts of information to support the learning process.

Client HighLevel Support Specialist

You will own the end-to-end support experience for a book of orthodontic and dental practices, managing platform configurations and troubleshooting automations. You will also act as an operational partner to Practice Growth Advisors by handling transactional tasks and ensuring seamless data flow across systems.

M365 SharePoint Support Specialist Contractor

The specialist will administer SharePoint Online within a GCC High environment, focusing on site architecture, security, and governance. They will also manage external guest access, resolve technical issues, and document processes to ensure compliance with government cloud standards.

TEMPORARY Contact Center Triage Consultants

The consultant responds to high-volume telephonic and chat contacts to provide expert consultation, education, and referrals for military members and their families. They are responsible for conducting comprehensive needs assessments, managing crisis situations, and accurately documenting all interactions in electronic case management systems.

TEMPORARY Contact Center Triage Consultants

Respond to high-volume telephonic and chat contacts while conducting comprehensive assessments of participant needs across EAP and work-life domains. Provide expert consultation, manage crisis situations, and document all interactions accurately in electronic case management systems.

eXPRS Technical Support Specialist 1 (Operations and Policy Analyst 1)

Provide technical expertise and support to eXPRS end users by monitoring service desk tickets and analyzing user needs. Facilitate waiver eligibility coding and provide feedback on application enhancements to ensure accurate and timely provider payments.

Customer Support Specialist, Learning App (Contract)

The specialist will resolve learner support tickets in Zendesk while adhering to established support policies and service level agreements. They are also responsible for escalating complex issues and providing a final status report upon the conclusion of the contract.

IT Tech Support - Tier 2 NOC Analyst

The Tier 2 NOC Analyst monitors client environments, responds to after-hours incidents, and provides escalation support to service delivery teams. They are responsible for performing root cause analysis, managing tickets, and contributing to knowledge base documentation.