636 Customer Success Manager jobs in United States available for remote work from home. Apply for positions such as Senior Customer Success Manager - Mobius, Enterprise Customer Success Manager, Customer Success Manager (All Levels) and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Senior Customer Success Manager manages a portfolio of strategic accounts to drive product adoption, retention, and business value realization. They act as a trusted advisor and voice of the customer while collaborating across internal teams to ensure customer satisfaction and growth.
Manage and retain strategic Tier 1 accounts by building long-term relationships and optimizing product utilization. Collaborate with internal teams to provide insights, resolve client issues, and drive revenue growth through effective account strategies.
The Customer Success Manager will own the full customer relationship, including proactive account management, renewal negotiation, and upsell execution. They are also responsible for providing front-line technical support, diagnosing root causes, and designing workarounds for product issues.
The Principal Technical Customer Success Manager will lead adoption and implementation plans for platinum-level customers to ensure maximum value realization from the Armis platform. They will act as a business liaison between the customer and internal cross-functional teams while providing technical recommendations to improve security posture.
The Customer Success Manager will own the post-sale adoption strategy for federal accounts, ensuring customers realize measurable mission value through automation and AI initiatives. They will orchestrate cross-functional delivery teams and serve as a trusted advisor to executive stakeholders to drive program growth and renewal readiness.
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The Sr. Customer Success Manager will serve as the strategic relationship lead for national Managed Care Organization partners, driving adoption, growth, and long-term value realization. They will manage client escalations, identify expansion opportunities, and mentor a subset of the Customer Success team.
Manage a portfolio of complex accounts to drive value realization, revenue retention, and expansion outcomes. Act as a trusted advisor to executive stakeholders while mentoring team members and contributing to internal playbooks.
The Enterprise Customer Success Manager will maintain and develop long-term relationships with strategic customers in the financial services sector across North America. They will act as a trusted advisor to ensure product adoption, value realization, and account growth while collaborating with internal teams to deliver a consistent customer experience.
The Senior Customer Success Manager will guide enterprise customers in strategically utilizing AI technology to achieve measurable business outcomes and ROI. They will also manage customer retention strategies, facilitate executive business reviews, and collaborate with sales and technical teams to drive long-term loyalty.
Lead customer lifecycle management activities from onboarding through adoption while serving as the primary liaison between clients and engineering teams. Facilitate agile ceremonies, conduct training, and analyze adoption metrics to drive continuous improvement of the platform experience.
Manage a portfolio of high-impact financial institution customers to drive retention, growth, and product adoption. Serve as a strategic advisor while coordinating onboarding, training, and internal advocacy for customer needs.
The Customer Success Manager will manage a portfolio of enterprise customers, driving adoption and expansion of facial recognition software. They will build strong stakeholder relationships, resolve inquiries, and collaborate with cross-functional teams to ensure customer satisfaction and retention.
You will design and manage scaled customer success strategies for Helium 10 Ads and Amazon Seller Central, balancing one-to-many automation with strategic one-to-one account management. The role involves diagnosing retention challenges, optimizing ad performance, and driving expansion through data-driven insights and cross-functional collaboration.
You will design and manage scaled customer success strategies for advertising clients while maintaining a portfolio of direct relationships to drive retention and expansion. This role involves analyzing ad performance data to build engagement playbooks and collaborating with cross-functional teams to improve the user experience for advertising products.
The Customer Success Manager will build and maintain strong client relationships while driving customer satisfaction, retention, and product adoption. They are responsible for developing success plans, conducting business reviews, and collaborating with internal teams to ensure client needs are met.
Manage a portfolio of 25-40 accounts, overseeing the entire customer lifecycle from onboarding to renewal and expansion. Proactively identify growth opportunities, conduct quarterly business reviews, and serve as the internal voice of the customer to product and engineering teams.
Manage a portfolio of mid-market customers to ensure successful onboarding, product adoption, and long-term satisfaction. Drive gross revenue retention and identify expansion opportunities while serving as the voice of the customer to internal teams.
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The Customer Success Manager is responsible for managing strategic client relationships, overseeing tactical operations, and ensuring the retention and growth of accounts. They will lead account teams, manage direct reports, and drive business development through upselling and identifying new revenue streams.
The Executive Customer Success Manager will act as a trusted advisor to high-engagement enterprise customers, managing relationships and driving long-term success strategies. They will lead executive business reviews, monitor health metrics, and influence internal product and go-to-market strategies.
You will own the full lifecycle of enterprise customer relationships, including implementation, adoption, renewals, and expansion. You will also act as a technical point of contact, mapping customer organizations for growth and working closely with Sales to identify new opportunities.
You will manage and develop a portfolio of enterprise customers while identifying patterns and synergies to drive user value. You will also collaborate closely with product, tech, and design teams to share customer insights and improve the platform.
The Enterprise Customer Success Manager will manage strategic relationships with nonprofit clients to drive product adoption, retention, and expansion. They are responsible for proactive issue resolution, managing contract renewals, and identifying upsell opportunities to support business growth.
The Senior Manager will lead the operationalization of strategic customer projects and define the tools, systems, and processes to scale the Customer Success organization. They will also manage a Senior Analyst and act as a senior escalation point for operational issues and data integrity.
Manage a portfolio of strategic accounts by serving as a subject-matter expert and guide to drive customer success and value. Lead the creation of Joint Success Plans, own the renewal process, and conduct business reviews to ensure long-term customer satisfaction.
The Manager, Customer Success Operations will streamline processes and develop enabling tools to improve productivity and efficiency across the Customer Success organization. They will also own core metrics definitions and act as a strategic partner to leadership to drive adoption, retention, and growth.
The Customer Success Manager will drive value realization, usage growth, and long-term client satisfaction for government accounts. They will act as a subject matter expert to guide agencies through product implementation, training, and data-driven performance optimization.
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The Enterprise Customer Success Manager will own the post-sale lifecycle for high-value accounts, serving as a trusted privacy advisor to drive adoption and reduce risk. They will manage renewals, lead strategic account planning, and collaborate cross-functionally to ensure long-term retention and customer success.
The Senior Customer Success Manager will manage relationships with fire agency clients to ensure product adoption, retention, and value realization. They will also act as a liaison between customers and internal teams to drive product improvements and strategic growth.
Manage and strengthen relationships with key clients to ensure successful product adoption, retention, and value realization. Lead strategic discussions, drive renewal efforts, and translate complex meteorological and risk data into actionable insights for operational stakeholders.
The Technical Customer Success Manager will drive customer value realization by managing technical and strategic requirements while nurturing relationships with key decision-makers. They will also lead account management strategies, track product adoption, and identify opportunities for upsell and cross-sell services.
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