The Trainer is responsible for designing and maintaining a structured onboarding and refresher curriculum for Customer Support agents. They will produce engaging training materials and collaborate with QA and Team Leads to address performance gaps.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
The Patient Support Liaison provides non-promotional support to patients, caregivers, and healthcare providers to navigate therapy access and reimbursement. They coordinate between specialty pharmacies and HCP offices to ensure efficient treatment initiation and adherence.
Security Alarm Tech Support - Access Control, CCTV, Intrusion - Remote
Interface Systems
·
Full Time
·
2 Weeks Ago
Interface Systems
Provide Level 2 technical support for security systems including CCTV, Access Control, and Intrusion services. Focus on fault isolation, repair, and service restoration while managing escalations from Level 1 support teams.
The role focuses on providing exceptional customer service and obtaining vehicle releases from body shops and other locations. Responsibilities include handling professional calls, utilizing company resources for resolution, and potentially supporting chat and email channels.
The representative manages the client journey by coordinating service requests and maintaining accurate communication records. They serve as the primary point of contact to ensure client needs are addressed professionally and efficiently.
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Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
2 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. This includes conducting completeness reviews, managing data within eGMS, and supporting pre-award and post-award activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
2 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, maintaining data in eGMS, and supporting pre-award and post-award monitoring activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
2 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award monitoring activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
2 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. Responsibilities include conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award activities.
Telework US Government Grants Management Specialist / Grants Support Specialist
Arcetyp LLC
·
Full Time
·
2 Weeks Ago
Arcetyp LLC
Provide administrative, analytical, and technical support for the full federal grants lifecycle for the Institute of Museum and Library Services. This includes conducting completeness reviews, managing data in eGMS, and supporting pre-award and post-award activities.
Acts as a senior technical advisor and strategic partner for enterprise customers to drive product adoption and business outcomes. Bridges the gap between customer stakeholders and internal teams to manage complex technical initiatives and long-term relationship health.
Oversee the installation, commissioning, and technical support of Daikin HVAC product lines. Deliver on-site technical training and resolve complex field issues related to system design and performance.
Associate I, BPS Operations Processing Agent - Call Center
FIS Global
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Full Time
·
2 Weeks Ago
FIS Global
Respond to customer inquiries via phone, email, SMS, and chat to resolve basic payment and account requests. Maintain knowledge of client products and escalate complex grievances to senior representatives.
Fall 2026 - Bazaar Program Food & Beverage Vendor Support Internship (surrounding Boston, MA or Providence, RI areas only) - Remote & In-Person | Otoño 2026 - Pasantía de Apoyo de Proveedorxs de Alimentos y Bebidas del Programa Bazaar - Remoto/Presencial
Cultural Survival
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Full Time
·
2 Weeks Ago
Cultural Survival
Coordinate food and beverage vendors for the Bazaar program, including outreach, onboarding, and compliance tracking. Support food sovereignty initiatives through research, data analysis of surveys, and administrative event preparation.
Senior Director of Technical Assistance
Environmental Protection Network (EPN)
·
Full Time
·
2 Weeks Ago
Environmental Protection Network (EPN)
Leads a Technical Assistance team of 11 staff members to drive national strategy and operational execution. Serves as a member of the executive leadership team to advance the organization's mission through strategic vision and team coaching.
Travel Experience Support Specialist
Hopesglobalgetaways
·
Full Time
·
2 Weeks Ago
Hopesglobalgetaways
Assist clients with customized travel itineraries, reservation coordination, and general service requests. Provide accurate recommendations and maintain updated client records using digital tools.
Coordinate travel arrangements and support clients through the booking process to ensure professional and detailed trip planning. Research lodging, transportation, and vacation packages while maintaining organized client documentation.
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Travel Customer Experience Associate
Hopesglobalgetaways
·
Full Time
·
2 Weeks Ago
Hopesglobalgetaways
The associate will support clients with vacation planning, itinerary coordination, and reservation management. They are responsible for researching travel options and providing attentive customer service via phone, email, and messaging.
Act as the link between at-home and in-store experiences by responding to sales leads and guiding customers through the car buying journey. Responsibilities include managing finance applications, scheduling deliveries, and achieving sales targets.
The specialist manages incoming customer calls with empathy to provide veterinary diagnostic support and order entry. They are responsible for resolving customer issues, updating Salesforce data, and identifying potential sales leads.
Provide front-line technical support to local and remote users via phone, chat, and email. Diagnose and resolve hardware, software, and network issues while documenting all actions in an ITSM tracking system.
Provide high-quality consultative support to enterprise customers via chat, email, and video calls to solve complex issues. Partner with Customer Success Managers and cross-functional teams to drive product adoption and customer retention.
The specialist manages and resolves client Help Desk tickets and incoming support calls. They act as a subject matter expert in specific core system areas to assist clients, vendors, and peers.
Lead the strategic direction and operational execution of the Customer Care function to ensure world-class partner support. Partner with Product and Engineering to translate partner feedback into platform improvements and manage high-stakes retention situations.
Remote --- Automotive Customer Service Representative-Bilingual (Spanish)
Teleperformance
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Full Time
·
2 Weeks Ago
Teleperformance
Respond to customer inquiries via phone, email, chat, and social media in both English and Spanish. Resolve issues, process payments, and track call information for auditing and reporting purposes.
Acts as the primary liaison between the Customer Experience team and Engineering to translate customer issues into actionable technical reports. Investigates system bugs and performs manual data updates using internal tools to ensure warehouse operations continue smoothly.
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The role focuses on upholding quality standardization and reliability across all lines of business through expert oversight and evaluation rubrics. Responsibilities include resolving high-complexity cases, managing escalated transactions, and supporting the implementation of AI-driven quality programs.
Uphold quality standardization across all lines of business by providing expert oversight and identifying performance gaps. Resolve high-complexity cases and support the implementation of new quality programs, including AI-driven initiatives.
Act as the primary technical support resource for CensiTrac clients to resolve application and hardware issues. Coordinate with internal departments and maintain in-depth product knowledge to ensure client satisfaction.
Sr. Manager – Run the Engine Development Support
Thermo Fisher Scientific
·
Full Time
·
2 Weeks Ago
Thermo Fisher Scientific
Lead a technical development support team focused on troubleshooting, root cause analysis, and operational stability for digital data and integration platforms. Ensure all code changes comply with SDLC, validation, and change control processes within a regulated environment.
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