The Customer Service Specialist handles a high volume of inbound customer inquiries, including processing orders, payments, and refunds. They are also responsible for promoting products and personalizing the customer experience during each interaction.
Remote Support Jobs in United States (5,779)
Remote in = United States
Job category = Support
The specialist manages the behavioral health appeals process by tracking claims, resolving issues, and refiling denied or underpaid claims. They also analyze explanation of benefits and denial codes to develop effective appeal strategies while maintaining detailed records.
The Technical Customer Support Representative will manage inbound support requests via chat, email, and screenshare while troubleshooting platform issues. They will also support time-sensitive customer workflows and collaborate with internal teams to ensure effective resolution of technical problems.
Program Support Coordinator - Pharmacy Technician
ConnectMed360
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Full Time
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8 Weeks Ago
ConnectMed360
The Program Support Coordinator manages the prescription fulfillment process, including billing, prior authorizations, and savings card activations. They serve as the primary point of contact for patients and physicians while maintaining accurate patient records and ensuring regulatory compliance.
Program Support Coordinator - Pharmacy Technician
ConnectMed360
·
Full Time
·
8 Weeks Ago
ConnectMed360
The Program Support Coordinator manages the prescription fulfillment process, including billing, prior authorizations, and savings card activations. They serve as the primary point of contact for patients and physicians while maintaining accurate documentation and HIPAA compliance.
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Program Support Coordinator - Pharmacy Technician
ConnectMed360
·
Full Time
·
8 Weeks Ago
ConnectMed360
The Program Support Coordinator manages the prescription fulfillment process, including billing, prior authorizations, and savings card activations. They serve as the primary point of contact for patients and physicians while maintaining accurate patient records and ensuring regulatory compliance.
The role involves supporting the National Marine Fisheries Service by conducting ESA and MSA consultations and analyzing environmental impacts on aquatic habitats. Responsibilities include preparing biological opinions, reviewing permit applications, and providing technical assistance to action agencies regarding aquaculture activities.
Oregon Washington Coastal Office Scientific & Technical Support
Lynker Corporation
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Full Time
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8 Weeks Ago
Lynker Corporation
The role involves providing scientific and technical support for ESA and MSA consultations, including the preparation of biological opinions and environmental documentation. You will analyze scientific data to evaluate the impacts of human activities on protected species and aquatic habitats while coordinating with interagency teams.
California Coastal Office Klamath Endangered Species Act & Magnuson-Stevens Act Support
Lynker Corporation
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Full Time
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8 Weeks Ago
Lynker Corporation
Provide support services to assist the government in meeting statutory requirements under the Endangered Species Act and the Magnuson-Stevens Fishery Conservation and Management Act. Responsibilities include reviewing biological assessments, analyzing environmental impacts, and preparing technical documentation for Klamath Project operations.
The role involves managing inbound customer support requests via chat, email, and screenshare while troubleshooting platform issues. You will also support time-sensitive customer workflows and collaborate with internal teams to ensure high-quality service.
Guide customers through product or service challenges while actively listening to provide effective solutions. Maintain accurate customer records and identify opportunities to introduce enhanced services.
Program Support Coordinator - Pharmacy Technician
ConnectMed360
·
Full Time
·
8 Weeks Ago
ConnectMed360
The Program Support Coordinator manages the prescription fulfillment process, including billing, prior authorizations, and savings card activations. They serve as the primary point of contact for patients and physicians while maintaining meticulous documentation and HIPAA compliance.
The Program Support Supervisor manages the accuracy and timeliness of billing functions, prescription fulfillment, and pharmacy benefits investigations. They also oversee staff training, monitor daily operations, and ensure compliance with all relevant laws and accreditation standards.
The Program Support Supervisor manages the accuracy and timeliness of billing functions, prescription fulfillment, and pharmacy benefits investigations. They are responsible for overseeing staff, ensuring regulatory compliance, and maintaining effective communication with patients, providers, and manufacturer partners.
The Digital CX Lead is responsible for designing, launching, and optimizing scalable lifecycle programs to improve customer adoption and retention. This role involves operationalizing the scalable CX strategy, building enablement infrastructure, and leveraging AI and automation to enhance the customer journey.
The research assistant will deliver remote behavioral intervention sessions via Zoom and manage participant recruitment and data collection. They will also support daily research operations, including data entry, IRB compliance, and team coordination.
The OneSource Support Specialist serves as the primary point of contact for patients and caregivers, providing personalized support throughout their treatment journey. Responsibilities include managing onboarding, facilitating access to financial assistance, coordinating with healthcare providers, and ensuring treatment adherence.
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Fishery Management Analyst - Data, Scientific Analysis & Compliance Support
Lynker Corporation
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Full Time
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8 Weeks Ago
Lynker Corporation
The analyst will support the implementation of fishery management actions, regulatory analysis, and environmental compliance in accordance with the Seafood EO and the Magnuson-Stevens Act. Responsibilities include drafting Fishery Management Plans, conducting environmental assessments, and coordinating with regional offices to ensure regulatory packages meet documented standards.
The Escrow Support Specialist manages the pre-closing process by ordering and uploading essential documentation such as HOA, payoff, and utility records. They also review preliminary fees and maintain clear communication with the escrow team to ensure files are complete and accurate.
Service Desk Technician - Bilingual Spanish/English (TIER 1)
Logicalis
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Full Time
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8 Weeks Ago
Logicalis
Provide technical support for PC hardware, software, and mobile devices via phone, email, and chat for corporate clients. Manage user accounts, troubleshoot connectivity issues, and maintain efficient ticket resolution in a fast-paced environment.
You will answer incoming customer communications and conduct research to provide accurate resolutions to customer issues. Your role is to ensure an exceptional customer experience by helping others with a supportive and professional attitude.
Bilingual Customer Service Representative - Spanish-English – Part time
Percepta
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Full Time
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8 Weeks Ago
Percepta
You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide exceptional customer experiences by helping others with a supportive and caring attitude.
You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide exceptional service and peace of mind to every customer you assist.
Bilingual Customer Service Representative - Spanish-English – Part time
TTEC
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Full Time
·
8 Weeks Ago
TTEC
You will answer incoming customer communications and conduct research to resolve customer issues effectively. Your goal is to provide an exceptional customer experience by helping others with a supportive and caring attitude.
The Franchise Support Consultant partners with franchisees to drive store performance, revenue, and operational efficiency through direct consulting. They are responsible for assessing business metrics, ensuring brand compliance, and fostering influential relationships with franchise owners and their teams.
Manage and resolve service requests and incidents through the ITSM platform while troubleshooting contact center hardware and software. Collaborate with internal and external teams to diagnose issues, perform system maintenance, and document solutions in the knowledge base.
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The Associate is responsible for processing purchase orders, managing customer forecasts, and ensuring all customer requests are met in a timely and professional manner. They act as a liaison between internal departments and customers to resolve scheduling, shipping, and invoice-related issues.
Hospital Partnerships Support Manager
Radiology Partners
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Full Time
·
8 Weeks Ago
Radiology Partners
The Hospital Partnerships Support Manager will facilitate effective communication and operational support between the radiology practice and its hospital partners. This role involves managing key relationships to ensure high-quality service delivery and alignment with the organization's clinical and economic goals.
Lead and develop a team of Account Managers to drive client retention, revenue growth, and strategic partnerships within the PNW region. Partner with cross-functional leaders to represent the Client Services perspective and serve as a senior point of contact for major client initiatives.
Remote Cruise Customer Service
Harper Adventures Travel Agency
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Full Time
·
8 Weeks Ago
Harper Adventures Travel Agency
Consult with clients to understand their travel needs and design personalized itineraries including accommodations and excursions. Manage bookings and coordinate travel logistics to ensure a seamless experience for clients.
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2781
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