Customer Success Account Manager

Manager, GDS Automation & Support

The Manager, GDS Automation & Support leads a team responsible for the administration, configuration, and automation of Global Distribution System environments. This role serves as the primary escalation point for technical issues while ensuring efficient travel fulfillment and operational service delivery.

CS Specialist I - Customer Service Center

The Customer Service Specialist is responsible for identifying, responding to, and resolving customer inquiries regarding bank products and digital services. They must maintain high service standards, handle inbound calls, and ensure customer issues are resolved promptly while adhering to departmental metrics.

CS Specialist I - Customer Service Center

The specialist is responsible for identifying, responding to, and resolving customer requests regarding bank products and services via inbound calls. They must maintain high service standards, de-escalate issues when necessary, and ensure accurate account information and transaction processing.

Sr. Technician, Tech Service Support

Provide technical support, troubleshooting, and operational analysis for corporate accounts and production facilities. Collaborate with customers to improve operational efficiency and manage technical specifications for packaging machinery.

Senior Customer Experience Insights Analyst

The analyst will operationalize the Voice of the Customer by combining qualitative feedback with behavioral and operational data to identify user pain points. They will partner with cross-functional teams to translate these insights into actionable recommendations for product and experience improvements.

Senior Manager, Customer Experience Insights

The Senior Manager of Customer Experience Insights leads a team to transform user feedback into actionable product intelligence that influences product strategy and prioritization. They are responsible for establishing operating models, developing scalable processes, and fostering cross-functional partnerships to ensure user insights drive business outcomes.

Specialist, Customer Care Resolutions

The Specialist will resolve complex, escalated service issues for patients and providers with empathy and precision. They will investigate root causes, maintain detailed documentation, and collaborate across teams to ensure timely resolution and regulatory compliance.

Contact Center Associate 2 (H)

The incumbent provides patient-centered care by scheduling appointments, managing registrations, and verifying insurance information within the UHealth system. They also act as a subject matter expert, training new hires and facilitating communication between patients, medical staff, and administrators.

Customer Support Specialist

You will assist clients by organizing details, answering questions, and managing requests to ensure a positive experience. The role involves communicating with clients to understand their needs and maintaining accurate documentation.

Paid Research Panel for Customer Service Workers - Denton, TX

Participants will share opinions through online or video focus groups, surveys, and product testing. They will also provide feedback on various ads, apps, and services.

Remote Customer Relations Assistant

The role involves coordinating customized service arrangements such as lodging, activities, and transportation for clients. You will also be responsible for maintaining professional communication and keeping client documentation accurate and up to date.

Customer Relations Assistant

The role involves coordinating travel arrangements such as lodging, activities, and transportation while maintaining professional communication with clients. Responsibilities also include researching service options, managing reservations, and keeping client documentation accurate and up to date.

Work at Home Customer Service Advisor (Alabama residents)

The role involves handling health insurance inquiries from customers and providers via phone and email regarding benefits, eligibility, and payments. You will be responsible for documenting interactions, explaining policies, and providing accurate solutions while maintaining a professional and empathetic demeanor.

Work at Home Customer Service Advisor (Georgia residents)

The role involves handling health insurance inquiries from customers and providers via phone and email regarding benefits, eligibility, and payments. You will document interactions, explain policies, and provide accurate information while maintaining a professional and empathetic demeanor.

Work at Home Customer Service Advisor (Indiana residents)

The advisor will handle inbound and outbound inquiries regarding health insurance benefits, eligibility, and payments via phone and email. They are responsible for documenting interactions, explaining policies, and providing accurate solutions while maintaining a professional and empathetic demeanor.

Work at Home Customer Service Advisor (Kentucky residents)

You will handle health insurance inquiries regarding benefits, eligibility, and payments via phone and email while maintaining accurate documentation. You are expected to provide professional, empathetic support to customers and healthcare providers while navigating multiple computer systems.

Work at Home Customer Service Advisor (Wisconsin residents)

Handle inbound and outbound inquiries regarding health insurance benefits, eligibility, and payments via phone and email. Document all interactions accurately while maintaining a professional and empathetic demeanor.

Work at Home Customer Service Advisor (Ohio residents)

You will handle inbound and outbound inquiries regarding health insurance benefits, eligibility, and payments via phone and email. You are responsible for documenting interactions accurately and providing professional, empathetic support to customers and healthcare providers.

AIS Technical Support

Provide technical support to veterinary clinics by troubleshooting connectivity issues and managing image transfers for telemedicine services. Configure software for new clients and ensure all systems are functioning correctly through proactive monitoring and resolution.

MyChart Service Desk Agent TEAM 1

The Customer Support Representative serves as the first point of contact for customers by handling phone calls, chats, and support tickets. They are responsible for troubleshooting issues, assisting with account management, and maintaining knowledge base resources.

Lead Field Service Representative - Power Distribution/Electrical

The Lead Field Service Representative will install, troubleshoot, and maintain electrical distribution equipment while providing technical guidance and mentorship to other team members. They will also manage key customer accounts and provide pre and post-sales technical support to ensure customer satisfaction.

RIS Support Specialist

The RIS Support Specialist will configure, troubleshoot, and optimize RIS systems while collaborating with development teams to resolve bugs and implement updates. They are responsible for maintaining system documentation, ensuring data integrity, and providing advanced technical support to stakeholders.

Member Service Representative I

The Member Service Representative provides support to the contact center by addressing member inquiries, resolving complaints, and performing account maintenance. They also educate members on digital banking solutions and escalate complex issues to management as needed.

Technical Support Specialist

Provide premier technical support for autonomous drone products by troubleshooting hardware, software, and cloud issues for commercial customers. Act as the voice of the customer to internal teams to drive product improvements and ensure high-quality service delivery.

Chapter Support Coordinator

The Chapter Support Coordinator serves as the primary point of contact for collegiate chapter officers, providing operational support, training, and strategic guidance. They facilitate virtual and in-person visits, manage administrative tasks, and ensure adherence to organizational policies.

Customer Support Specialist - English (Evening)

The Customer Support Specialist will provide 24/7 support to independent truckers by troubleshooting issues and managing high-volume inquiries. They are expected to maintain a customer-obsessed approach while utilizing tools like Zendesk to ensure efficient and empathetic service.

EHR Applications Support Analyst

The analyst performs routine healthcare information system support, including investigating issues, resolving incidents, and managing service requests. They also create training documentation, analyze workflow improvements, and generate reports using various mechanisms.

Client Services Coordinator (100% Remote)

The Client Services Coordinator supports legal teams by managing client onboarding, data integrity, and reporting tasks. They also assist attorneys with document preparation, client presentations, and maintaining subject matter expertise for major accounts.

Equipment Support Manager

The Equipment Support Manager leads financial governance, billing integrity, and cost allocation across equipment operations to ensure performance against key KPIs. They also oversee team talent management, data reliability initiatives within the ERP system, and month-end rental accrual processes.