Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.
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The Customer Service Representative facilitates vehicle releases from various locations and provides support to internal and external customers. They are responsible for resolving inquiries via phone, chat, and email while maintaining high standards of professionalism.
The Crisis Support Specialist will answer calls and messages to provide mental health crisis intervention and support to individuals and families. They will also conduct risk assessments, document interactions, and collaborate with crisis response services across the state.
The Call Center Specialist manages patient calls to provide quality service, including scheduling appointments and answering medication refill questions. They are responsible for accurate data entry and electronic transmission of messages to the clinical team while maintaining patient confidentiality.
The Call Center Specialist manages patient calls by scheduling appointments, transmitting messages to clinical teams, and answering medication refill questions. They are responsible for maintaining high-quality customer service standards while ensuring accurate data entry and confidentiality.
The Customer Service Representative will resolve customer inquiries via phone, email, and chat while accurately documenting interactions in CRM systems. They will also perform administrative tasks such as scheduling and information verification to support the MDE process.
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The Customer Experience Lead develops and implements strategies to improve end-to-end customer experiences across digital and service channels. They collaborate with cross-functional teams to analyze feedback and metrics, ensuring customer needs drive organizational decision-making.
Provide remote break/fix technical support for photo finishing equipment via phone and email. Proactively monitor system connectivity and assist customers with equipment setup, software navigation, and part replacement.
The Help Desk Manager is responsible for overseeing contractor team performance, issue resolution, and the delivery of all response center activities. They also consult with government stakeholders to advise on project requirements, risks, and operational improvements based on statistical analysis.
The Case Manager serves as the primary point of contact for patients and providers to facilitate therapy access and benefit coordination. They are responsible for managing patient cases, verifying insurance eligibility, and maintaining accurate records in compliance with regulatory requirements.
The specialist will answer inbound calls and make outbound calls to schedule appointments while providing an empathetic and professional customer experience. They are responsible for accurately updating CRM data and coordinating with dispatch to ensure efficient service delivery.
The Network Support Specialist conducts outbound outreach to dental offices to maintain accurate provider records and ensure network compliance. They also collaborate across departments to resolve inquiries, update source systems, and contribute to workflow improvements.
Support technicians provide front-line technical support to end users, troubleshoot servers, and resolve software and peripheral issues. They also escalate complex issues to senior staff and communicate professionally with users at all levels.
The representative will handle inbound calls, chats, and task processing for personal lines insurance policies, including policy questions and billing inquiries. They are responsible for maintaining service standards, resolving client complaints, and collaborating with the team to improve workflows.
The Senior Manager of Customer Support leads and evolves front-line support operations to ensure a consistent, high-quality customer experience across the case lifecycle. This role manages organizational performance, develops leadership talent, and drives strategic improvements in case management, responsiveness, and service levels.
Provides level II support center service to Molina members and providers by resolving issues and addressing needs across multiple communication channels. Manages inquiries related to benefits, claims, and eligibility while maintaining accurate documentation and meeting performance goals.
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The representative will handle customer service inquiries, billing questions, and emergency calls related to power outages via phone, email, and chat. They are also responsible for educating customers on energy choice programs and providing resolutions through active listening.
The supervisor manages day-to-day operations for a team of reimbursement or intake specialists, ensuring productivity and service standards are met. They are responsible for hiring, training, and evaluating staff while implementing process improvements to enhance pharmacy efficiency.
The Operations Support Specialist provides administrative, logistical, and coordination support across technical programs and projects. Responsibilities include managing schedules, tracking deadlines, assisting with event logistics, and maintaining project documentation.
The Field Service Representative serves as the primary technical liaison for customers, providing on-site and remote support for aircraft maintenance and operational issues. They are responsible for managing logistics, coordinating resources, and facilitating timely resolutions for technical events to ensure customer satisfaction.
The consultant provides 24/7 telephonic and chat support, conducting comprehensive needs assessments for military members and their families. They manage crisis situations, provide expert consultations, and document all interactions within electronic case management systems.
You will manage the onboarding journey for SMB dental practice clients, ensuring successful configuration and feature adoption. You will also serve as a strategic consultant to help clients achieve their business goals through effective software training and support.
The Customer Experience Advisor is responsible for resolving customer inquiries via email while maintaining high product knowledge and service standards. They will process orders, returns, and warranties while identifying opportunities to improve the overall customer experience.
The Senior Associate will lead and execute advanced skills training programs including sawyer, route clearance, and roof tarping operations across the organization's branches. They will also manage instructor cadres, coordinate with volunteer management for incident resolution, and support complex disaster response training events.
The Customer Service Representative handles incoming and outgoing calls while accurately entering data into a Windows-based database. They are responsible for verifying information, maintaining production records, and escalating calls to supervisors when necessary.
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The Director of Support will lead and develop a high-performing team to deliver exceptional member experiences while shaping the vision and technology for scalable service. They are responsible for optimizing support workflows, implementing automation, and ensuring consistent performance against service level agreements.
Facilitate telephone calls between deaf, hard of hearing, or speech-impaired individuals and hearing consumers using relay equipment. Maintain high standards of accuracy, speed, and consumer confidentiality while relaying information.
Communication Assistants facilitate telephone calls between deaf, hard of hearing, or speech-impaired individuals and hearing consumers. They are responsible for accurately relaying conversations while maintaining strict consumer confidentiality and quality standards.
The Manager of Customer Experience IT leads a team of technical specialists responsible for data migrations, imaging setup, and system transitions for dental practices. This role involves coaching team members, managing technical escalations, and partnering with product and engineering teams to improve migration workflows.
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