Remote Support Jobs in Malaysia (171)

Hiring English To Mandarin To English Interpreters Needed

Customer support / Atención al cliente - Frances e Ingles

Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.

Customer Support Specialist

The Customer Support Specialist acts as the first point of contact for healthcare clients, managing inbound calls and resolving technical incidents. They are responsible for documenting client interactions, troubleshooting issues, and escalating complex cases to the appropriate tiers.

Customer Support Specialist, Japanese

Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.

Customer Support Specialist 11 applicants

The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.

Healthcare Customer Service Representative

Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.

Customer Support Specialist (French) 13 applicants

The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.

Customer Care Agent (German & English) | Contract-based

Manage diverse customer inquiries via email and phone, including order handling, returns, and delivery coordination. Communicate essential customer feedback to internal departments such as Logistics and Category Management.

Freelance - Medical Customer Service Representative - Malaysia (Malay)

The representative will manage clinical trial sites by screening patients and acting as a primary contact person. The role involves facilitating communication between doctors and patients to support clinical trial recruitment.

Recruitment & Campaign Support Officer (Need SC Clearance)

The role involves managing recruitment campaigns from setup to completion, including candidate communication and documentation. You will also provide administrative support to the recruitment team and maintain accurate candidate records.

Customer and Product Support Expert (f/m/d)

You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.

10989 - ServiceNow Sênior | ITSM / CSM - Sênior

Responsible for the support and evolution of the ServiceNow environment, including the analysis and resolution of incidents and problems. Develops and configures platform features, workflows, and integrations with corporate systems like SAP and DocuSign.

Customer Service Representative

The Customer Service Representative will serve as the primary point of contact for customers, managing inquiries, orders, and warranty claims across multiple channels. They will also collaborate with internal teams to resolve issues and identify opportunities for workflow improvements.

ServiceNow CSM/CRM Consultant

Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.

Technical Support Specialist

The Technical Support Specialist is responsible for resolving complex technical issues, supporting product launches, and collaborating with engineering and business teams to improve system reliability. They also provide leadership during incident calls and assist in the development of training programs and documentation.

Customer Support - Voice 12 applicants

The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.

Virtual Assistant – CRM & Outreach Support

The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.

Remote Bilingual Customer Service Representative

You will serve as a primary resource for billing, programming, and technical troubleshooting while promoting company products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.

Remote Bilingual Customer Service Representative

You will serve as an information resource for billing, programming, and technical troubleshooting while promoting products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.

Remote Support Specialist 11 applicants

The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.

Technical Support Specialist (Japanese Speaking)

Manage and coordinate critical customer escalations while acting as the primary point of contact for high-severity incidents. Collaborate with cross-functional global teams to ensure timely resolution and maintain effective communication with stakeholders.

Healthcare Customer Service Representative - BGC 16 applicants

Manage high-volume inbound customer calls while providing technical support and administrative assistance. Document all interactions in Salesforce and guide new clients through the onboarding process.

Customer Support Executive 16 applicants

The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.

Customer Service Specialist - ME

Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.

Customer Service Specialist - MD

Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.

Customer Support Agent 16 applicants

The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.

Customer Support Compliance Specialist - German language

The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.

Support Specialist 11 applicants

The Support Specialist resolves complex, high-risk escalations for customers and drivers while serving as the final internal escalation point. They also provide operational guidance to outsourced teams and identify process improvements to reduce recurring issues.

Customer Experience/Technical Support Interest Form 42 applicants

You will be responsible for empowering customers and colleagues through the effective use of company products. The role involves enhancing customer experiences and building lasting professional connections.

Customer Support Executive - Native Arabic + Turkish

You will provide technical support and resolve client issues across multiple communication channels including chat, phone, and email. Additionally, you will verify client documents, maintain accurate records in Salesforce or Jira, and meet quarterly KPI targets.