Remote Support Jobs in Denmark (130)
Customer Support Specialists 18 applicants
Provide responsive, human-centered technical support for a cloud-based AI platform during overnight Pacific Time hours. Investigate and troubleshoot software issues while maintaining clear communication with customers and the daytime team.
Customer Support Executive
The role involves serving as the primary point of contact for customer queries and providing product guidance. You will also be responsible for building customer relationships, resolving issues, and maintaining accurate records in CRM tools.
Customer Service Representative (P&C)
Handle inbound calls, chats, and assigned tasks from insurance clients and agents, answering policy, coverage, billing, and payment questions and processing policy changes, endorsements, cancellations, and documentation requests. Maintain accurate, timely service while meeting performance standards, complying with procedures and regulations, and collaborating with teammates to improve workflows and the client experience.
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System Analyst (Contact Center & Integrations)
You will analyze business and system requirements while designing integration solutions for the contact center ecosystem. Additionally, you will coordinate end-to-end integrations with partners and act as the primary point of contact for IT teams.
GHL Support Virtual Assistant
Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
Customer Support Agent 13 applicants
Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.
RPA Production Support Analyst
The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.
Customer support / Atención al cliente - Frances e Ingles
Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.
Customer Support Specialist, Japanese
Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.
Customer Experience Agent (Europe)
The role involves driving customer satisfaction by resolving technical and procedural queries regarding trading platforms and account processes. You will manage client cases using CRM tools while ensuring compliance with operational workflows and regulatory standards.
Customer Support Specialist 11 applicants
The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.
Healthcare Customer Service Representative
Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.
Customer Support Specialist (French) 14 applicants
The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.
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Customer and Product Support Expert (f/m/d)
You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
ServiceNow CSM/CRM Consultant
Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.
Customer Support - Voice 12 applicants
The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.
Virtual Assistant – CRM & Outreach Support
The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.
Remote Support Specialist 11 applicants
The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.
Customer Support Executive 16 applicants
The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.
Customer Experience Agent (APAC)
You will drive customer satisfaction and resolve technical or procedural queries regarding trading platforms and account processes. Additionally, you will manage cases using CRM tools while ensuring compliance with regulatory standards and operational workflows.
Customer Service Specialist - ME
Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.
Customer Service Specialist - MD
Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.
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Customer Support Agent 16 applicants
The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.
Customer Support Compliance Specialist - German language
The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.
Support Specialist 11 applicants
The Support Specialist resolves complex, high-risk escalations for customers and drivers while serving as the final internal escalation point. They also provide operational guidance to outsourced teams and identify process improvements to reduce recurring issues.
Customer Experience/Technical Support Interest Form 42 applicants
You will be responsible for empowering customers and colleagues through the effective use of company products. The role involves enhancing customer experiences and building lasting professional connections.
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