Remote Support Jobs in Canada

Find remote support jobs as a Support Technician, Support Engineer, Customer Support Representative, Technical Support Manager, and more. We curate the best remote support jobs to match your area of expertise. Customer support deals with clearly communicating with the customers in troubleshooting, maintenance, installation of a product, and so much more. Remote Support jobs where people telecommute (work remotely) are on the rise. Stay ahead of the curve and find a remote job on the world's biggest remote job marketplace.

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Remote Support Jobs in Canada (334)

Remote in = Canada Job category = Support

Customer Service Associate (Work From Home) 22 APPLICANTS

American Income Life Insurance Company · Full Time · 11 Weeks Ago
American Income Life Insurance Company
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
Communicate with clients to provide information on services and assist with understanding coverage options. Maintain accurate records and identify appropriate solutions to meet client needs.
Northwestern Mutual is hiring for remote FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwide

FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwide

Northwestern Mutual · Full Time · 11 Weeks Ago
Northwestern Mutual
🌎 Canada, United States 💵 $21.77 - $32.66 per hour ⭐ 2-5 yrs exp 💼 Support Customer Service Representative
The role involves delivering high-quality client service by processing transactions, resolving inquiries, and supporting financial representatives. Associates are responsible for managing phone-based interactions while maintaining operational excellence and strict confidentiality standards.

Représentant.e support technique TI

Workleap - fr · Full Time · 11 Weeks Ago
Workleap - fr
🌎 Canada 💵 68000 - 85000 per year ⭐ 5-10 yrs exp 💼 Support
The role involves providing reliable and effective IT support to all members of Workleap, addressing a variety of technical requests. You will analyze and resolve technical issues while documenting information to improve team practices.

Technical Support IT

Workleap - en · Full Time · 11 Weeks Ago
Workleap - en
🌎 Canada 💵 68000 - 85000 per year ⭐ 10+ yrs exp 💼 Support
Provide high-quality technical support and resolve IT requests efficiently. Collaborate with the IT team on incident resolution and contribute to process improvements.

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Insurance Services Seller Support Specialist

Copart · Full Time · 11 Weeks Ago
Copart
🌎 Canada 💵 24.6 - 27.71 per hour ⭐ 0-2 yrs exp 💼 Support
The primary function involves obtaining the release of vehicles from various locations like body shops and residences, while also providing exceptional customer service to internal and external clients. This role includes answering and placing professional calls, focusing on call resolution, and performing other necessary office support functions.
International SOS is hiring for remote Remote Bilingual Travel Customer Service Representative

Remote Bilingual Travel Customer Service Representative

International SOS · Full Time · 13 Weeks Ago
International SOS
🌎 Canada 💵 24 - 26 per hour ⭐ 2-5 yrs exp 💼 Support Customer Service Representative
Agents will respond to inbound requests via phone, email, and chat, providing timely and accurate support related to lifestyle services, travel coordination, and loyalty program benefits. Responsibilities include booking and managing customized travel using GDS systems and assisting members with cancellations and complex itinerary planning.
International SOS is hiring for remote Remote Bilingual Travel Customer Service Representative

Remote Bilingual Travel Customer Service Representative

International SOS · Full Time · 13 Weeks Ago
International SOS
🌎 Canada 💵 24 - 26 per hour ⭐ 2-5 yrs exp 💼 Support Customer Service Representative
Agents will respond to inbound requests via phone, email, and chat, providing support related to lifestyle services, travel coordination, and loyalty program benefits. Responsibilities include booking and managing customized travel using GDS systems and assisting members with cancellations and complex itinerary planning.
PaxeraHealth is hiring for remote Customer Care L3 - Canada

Customer Care L3 - Canada

PaxeraHealth · Full Time · 13 Weeks Ago
PaxeraHealth
🌎 Canada ⭐ 5-10 yrs exp 💼 Support
This role serves as the highest level of technical support, requiring diagnosis, troubleshooting, and resolution of software and technical issues across healthcare imaging systems. Responsibilities also include implementing software solutions, supporting integrations with various healthcare IT systems, and documenting project activity.

Entry Level Customer Service - Work From Home

American Income Life Insurance Company · Full Time · 13 Weeks Ago
American Income Life Insurance Company
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The role involves assisting clients by clearly explaining available products and services, responding to inquiries, and providing guidance on coverage options. Additionally, the individual must stay updated on company offerings and regularly review client plans to suggest more efficient solutions.

Operations Support Mgr

LifeWorks · Full Time · 13 Weeks Ago
LifeWorks
🌎 Canada 💵 39900 - 74100 per year ⭐ 2-5 yrs exp 💼 Support
The role involves supporting Workers’ Compensation Case Managers with administrative tasks such as data entry, communication distribution, and operating the Kofax system for document attachment and invoice processing. Responsibilities also include coordinating information flow, communicating with provincial boards, handling telephonic claim intake, and managing incoming mail to meet service level agreements.
PAR Technology is hiring for remote Technical Support Agent

Technical Support Agent

PAR Technology · Full Time · 13 Weeks Ago
PAR Technology
🌎 Canada 💵 $19 - $21 per hour ⭐ 0-2 yrs exp 💼 Support
The agent will provide first-level support for POS hardware/software and PAR products, resolving operational and technical issues quickly and efficiently while logging and managing incidents using service management tools. Responsibilities also include following escalation workflows, contributing to the knowledge base, and delivering exceptional customer service.

Client Support Specialist (Work From Home)

American Income Life Insurance Company · Full Time · 14 Weeks Ago
American Income Life Insurance Company
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The specialist will support clients by explaining available benefit programs and answering questions regarding their coverage. They must guide members through their options and maintain a strong understanding of company products and services.

French Speaking Customer Service Representative

MCI Careers · Full Time · 14 Weeks Ago
MCI Careers
The representative will provide professional and efficient support to French-speaking customers across phone, email, and chat channels, acting as the first point of contact for inquiries and issues. Key duties include troubleshooting problems, updating customer information in CRM systems, and meeting performance targets.

French Speaking Customer Service Representative

MCI Careers · Full Time · 14 Weeks Ago
MCI Careers
The representative will provide professional and efficient support to French-speaking customers across phone, email, and chat channels, acting as the first point of contact for inquiries and issue resolution. Key duties include accurately updating customer information in CRM systems and meeting performance targets related to quality and customer satisfaction.

Application Support and Implementation Specialist

LifeVoxel.AI · Full Time · 14 Weeks Ago
LifeVoxel.AI
🌎 Canada ⭐ 2-5 yrs exp 💼 Support Implementation Specialist
The specialist will deliver support and technical expertise to clients, involving configuration, implementation, training, and final installation testing, followed by Go-Live support. Duties include taking client calls, triaging and resolving issues, and escalating complex requests to senior resources or the R&D team.

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Digital Business Support Supervisor

Teleperformance · Full Time · 14 Weeks Ago
Teleperformance
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The Supervisor is pivotal in developing and managing a team of agents to achieve and surpass performance goals in productivity, quality, and customer satisfaction across various transaction types like inbound calls and chat. This role involves supporting frontline coworkers by handling escalations, consult calls, and providing direct team supervision.
🌎 Canada 💵 55000 - 65000 per year ⭐ 2-5 yrs exp 💼 Support
The analyst will interact with users via electronic communication to identify and document technical issues, conducting thorough research and implementing solutions by referring to documentation. They will also replicate, diagnose, and resolve technical problems while creating and updating support cases within Service Level Objectives.

Product Support Analyst

D2L · Full Time · 14 Weeks Ago
D2L
🌎 Canada 💵 55000 - 65000 per year ⭐ 2-5 yrs exp 💼 Support
Analysts interact with users via electronic communication to identify and document technical issues, conducting thorough research and implementing solutions by referring to documentation. They are responsible for replicating, diagnosing, and resolving technical problems while creating and updating support cases within defined Service Level Objectives.
Airbnb is hiring for remote Specialist, Premium Support

Specialist, Premium Support

Airbnb · Full Time · 15 Weeks Ago
Airbnb
🌎 Canada 💵 58000 - 63000 per year ⭐ 2-5 yrs exp 💼 Support
The Specialist will provide end-to-end support to key community members, including the Luxury segment, taking ownership of complex cases to ensure complete resolution while fostering strong user relationships. Responsibilities include interacting via livechat, social platforms, and phone, and escalating issues accurately when necessary.

Customer Support Specialist

Practice Better · Full Time · 15 Weeks Ago
Practice Better
🌎 Canada 💵 55000 - 65000 per year ⭐ 2-5 yrs exp 💼 Support
The specialist will act as a problem-solver by understanding customer needs, troubleshooting issues, and ensuring resolution, while also guiding and training customers on the Practice Better platform's features. They will contribute to support resources, collect customer feedback for the development team, and meet key performance goals like CSAT and response times.

CSR - Work From Home - Great Benefits

American Income Life Insurance Company · Full Time · 15 Weeks Ago
American Income Life Insurance Company
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
The role involves responding to inquiries from individuals seeking information about available benefit programs and providing clear explanations of services and coverage options. Key duties include assisting with enrollment and eligibility questions while maintaining accurate records of all client interactions.
Safe Software is hiring for remote Technical Support Specialist II – FME Form

Technical Support Specialist II – FME Form

Safe Software · · 15 Weeks Ago
Safe Software
🌎 Canada 💵 66500 - 76200 per year ⭐ 2-5 yrs exp 💼 Support
The specialist will provide personalized technical support via email and screenshares, contribute knowledge to community forums and knowledge base articles, and create/deliver webinars and training content. They will also collaborate with product teams to test features, advocate for enhancements, and research new technologies.
Safe Software is hiring for remote Technical Support Specialist II – FME Flow

Technical Support Specialist II – FME Flow

Safe Software · · 15 Weeks Ago
Safe Software
🌎 Canada 💵 66500 - 76200 per year ⭐ 5-10 yrs exp 💼 Support
The specialist will investigate and resolve highly complex technical issues, collaborating with Customer Experience and Development teams while advising customers on FME Flow architecture and deployment strategies for enterprise-level implementations. Responsibilities also include creating product improvement requests, developing technical documentation, and delivering training sessions to support customer growth.
Quince is hiring for remote French-Speaking Customer Experience Specialist - Remote in Canada
The specialist will be responsible for owning every customer interaction from start to finish across chat, email, phone, and social channels, resolving issues with empathy and turning challenges into positive experiences. They must also share insights on recurring patterns to help improve the overall customer experience and become a product expert.

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Jane is hiring for remote Customer Support

Customer Support 14 APPLICANTS

Jane · Full Time · 17 Weeks Ago
Jane
🌎 Canada ⭐ 0-2 yrs exp 💼 Support
This role blends customer support, sales, and onboarding, requiring the representative to lead demos, conduct onboarding calls, and provide real-time support and troubleshooting across phone, chat, and video channels. The primary focus is deeply understanding clinic needs, solving real problems, and ensuring practitioners maximize the use of the Jane platform.
Medsender is hiring for remote Customer Support Specialist

Customer Support Specialist

Medsender · Full Time · 17 Weeks Ago
Medsender
🌎 Canada, United States ⭐ 0-2 yrs exp 💼 Support
The specialist will own frontline (L1) support by responding to customer inquiries via email/chat, troubleshooting issues, and effectively escalating bugs to Engineering/Product with detailed context. They will also be responsible for improving support operations through documentation creation and refining internal processes.
Clipboard is hiring for remote Customer Experience Specialist

Customer Experience Specialist

Clipboard · Full Time · 17 Weeks Ago
Clipboard
🌎 Canada, United Kingdom 💵 $24000 - $40000 per year ⭐ 2-5 yrs exp 💼 Support Customer Experience Specialist
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using tools like Zendesk and Salesforce, maintaining documentation, and flagging recurring operational issues.
Spade Recruiting is hiring for remote Entry Level Customer Service WFH

Entry Level Customer Service WFH

Spade Recruiting · Full Time · 17 Weeks Ago
Spade Recruiting
🌎 Canada, United States ⭐ 0-2 yrs exp 💼 Support
The role involves connecting directly with union members who have requested information about their supplemental benefits, focusing on providing clarity and answering questions about their options. Key tasks include managing inbound/outbound communication, scheduling virtual consultations, presenting benefit programs, and accurately completing digital documentation.

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