Remote Support Jobs in Belgium (137)
Customer support / Atención al cliente - Frances e Ingles
Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.
Regional Support Manager, Northern Europe
The Regional Support Manager will drive customer success and technical adoption of Axon products within the Public Safety sector. Responsibilities include serving as a technical liaison, managing support tickets, and facilitating the installation and integration of solutions for customers.
Customer Support Specialist, Japanese
Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.
Customer Support Specialist
The Customer Support Specialist acts as the primary point of contact for a SaaS clinical trial platform, managing inbound tickets and ensuring timely resolution within SLAs. They are responsible for documenting interactions in Salesforce, conducting user training, and maintaining HIPAA compliance while supporting clinical research workflows.
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Healthcare Customer Service Representative
Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.
Customer Support Specialist (French) 13 applicants
The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.
Customer Care Agent (German & English) | Contract-based
Manage diverse customer inquiries via email and phone, including order handling, returns, and delivery coordination. Communicate essential customer feedback to internal departments such as Logistics and Category Management.
Recruitment & Campaign Support Officer (Need SC Clearance)
The role involves managing recruitment campaigns from setup to completion, including candidate communication and documentation. You will also provide administrative support to the recruitment team and maintain accurate candidate records.
Customer and Product Support Expert (f/m/d)
You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
10989 - ServiceNow Sênior | ITSM / CSM - Sênior
Responsible for the support and evolution of the ServiceNow environment, including the analysis and resolution of incidents and problems. Develops and configures platform features, workflows, and integrations with corporate systems like SAP and DocuSign.
Customer Support Lead
You will lead and scale the customer support team while driving operational excellence and technical problem-solving. Additionally, you will own support processes and collaborate with the AI Platform team to innovate and improve AI-enabled support outcomes.
ServiceNow CSM/CRM Consultant
Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.
Player Support Representative (China Games)
You will handle player inquiries across multiple channels and maintain the knowledge base to ensure high-quality support. Additionally, you will collaborate with internal teams to monitor support metrics and contribute to product improvements based on player feedback.
Tier I Technical Support Specialist — Smart Cooler Vending 29 applicants
The Tier I Technical Support Specialist serves as the first point of contact for smart cooler operators, performing basic troubleshooting and gathering information for escalated issues. They are responsible for documenting support tickets, guiding customers through onboarding, and maintaining clear communication throughout the resolution process.
Customer Support - Voice 12 applicants
The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.
Virtual Assistant – CRM & Outreach Support
The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.
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Customer Support Representative Remote 16 applicants
The representative will respond to customer inquiries via phone, email, and chat while resolving issues and maintaining detailed interaction records. They will also collaborate with other departments to enhance the customer experience and identify process improvements.
Remote Bilingual Customer Service Representative
You will serve as a primary resource for billing, programming, and technical troubleshooting while promoting company products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.
Remote Bilingual Customer Service Representative
You will serve as an information resource for billing, programming, and technical troubleshooting while promoting products to customers. The role involves taking back-to-back phone calls to provide solutions for customer needs and technical issues.
IT Support Specialist 13 applicants
The IT Support Specialist acts as the first point of contact for technical queries, diagnosing and resolving hardware, software, and network issues. They are also responsible for managing IT inventory, setting up new employee hardware, and maintaining accurate documentation within the ticketing system.
Customer Support Coach 11 applicants
You will provide exceptional support to hotel partners by resolving inquiries and troubleshooting issues across multiple communication channels. Additionally, you will contribute to the platform's growth by gathering customer feedback and creating training resources.
Customer Support Coach
You will act as a customer advocate by resolving inquiries and troubleshooting issues across multiple channels to ensure a seamless experience. Additionally, you will contribute to the creation of training materials and gather customer feedback to help shape future software releases.
Remote Support Specialist 11 applicants
The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.
Healthcare Customer Service Representative - BGC 16 applicants
Manage high-volume inbound customer calls while providing technical support and administrative assistance. Document all interactions in Salesforce and guide new clients through the onboarding process.
Customer Support Executive 16 applicants
The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.
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Customer Service Specialist - ME
Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.
Customer Service Specialist - MD
Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.
Customer Support Agent 16 applicants
The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.
Customer Support Compliance Specialist - German language
The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.
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