GHL Support Virtual Assistant
Provide first-level technical support to clients via incoming calls to troubleshoot GoHighLevel issues. Document unresolved technical problems and escalate them to the back-end support team.
Remote Support Jobs in Uruguay (125)
Customer Support Agent 13 applicants
Manage lead administration, client onboarding and PDMR coordination, CRM and IT support, refunds and transfers, installment payments, invoices, and employee referral tracking. Maintain accurate operational records, respond to Sales team requests, escalate issues, and support process improvements.
RPA Production Support Analyst
The RPA Production Support Analyst will ensure the stable operation of RPA bots by managing incidents, troubleshooting issues, and implementing corrective actions. They will also collaborate with teams to drive process improvements and support the L1/L2 support staff.
Customer support / Atención al cliente - Frances e Ingles
Provide technical support and facilitate communication between the IT department and international clients. Manage and update information in the CRM while ensuring project deadlines and documentation are maintained.
Customer Support Specialist, Japanese
Provide prompt and effective customer support to Japanese-speaking players while acting as an official representative within the game community. Monitor in-game transactions for fraudulent activity and collaborate with internal teams to resolve technical issues and report community trends.
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Client Support Specialist UY
The Client Support Specialist will manage client inquiries across multiple channels, providing timely solutions and maintaining accurate records of interactions. They will collaborate with internal teams to resolve complex issues and ensure a high standard of service quality.
Healthcare Customer Service Representative
Manage high-volume inbound customer calls while providing technical and administrative support for healthcare technology products. Accurately document all interactions in Salesforce and assist new clients with the onboarding process.
Customer Support Specialist (French) 15 applicants
The specialist will communicate with customers across multiple channels including phone, email, and live chat to provide accurate product information. They are responsible for handling order inquiries, resolving after-sales requests, and ensuring a high-quality customer experience.
Chat Support Representative UY
The Chat Support Representative will assist customers through live chat and digital channels by providing accurate, professional, and timely solutions to their inquiries. They are responsible for troubleshooting issues, managing multiple concurrent conversations, and maintaining detailed records of all interactions.
KI
Work From Home Travel Support Associate
The associate will communicate with clients via email, phone, and messaging to provide travel guidance and support. They are responsible for reviewing travel plans, confirming trip details, and addressing traveler inquiries professionally.
KI
Travel Customer Representative
The Travel Customer Representative assists clients throughout their travel journey by providing guidance, managing reservations, and handling inquiries via multiple communication channels. They are responsible for ensuring travelers are prepared for their trips and escalating complex issues to maintain a positive client experience.
Customer and Product Support Expert (f/m/d)
You will act as the primary point of contact for customers and partners, managing requests through Zendesk and ensuring high-quality service. Additionally, you will handle operational tasks such as order management, data analysis, and process optimization to improve product and service delivery.
ServiceNow CSM/CRM Consultant
Lead implementation and enhancement projects for ServiceNow CSM and CRM modules while designing scalable workflows. Configure customer service portals, automation, and enterprise integrations using Flow Designer and IntegrationHub.
Customer Support - Voice 12 applicants
The role involves managing inbound and outbound calls to handle appointments, inquiries, and client concerns while maintaining a luxury service standard. Additionally, the employee will support administrative tasks, inventory monitoring, and social media engagement to ensure efficient virtual front desk operations.
Virtual Assistant – CRM & Outreach Support
The Virtual Assistant will manage CRM workflows, lead responses, and pipeline organization within GoHighLevel. Additionally, the role involves tracking marketing performance across Meta and Google Ads and assisting with content creation and social media management.
Customer Service Representative UY
The representative will respond to customer inquiries across multiple channels including email, chat, and phone. They are responsible for resolving issues, maintaining accurate records, and collaborating with internal teams to ensure customer satisfaction.
Remote Support Specialist 11 applicants
The Remote Support Specialist will assist customers with inquiries, requests, and routine issues through various communication channels. They are also responsible for updating customer records and maintaining accurate information while adhering to company service standards.
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Customer Support Executive 16 applicants
The Customer Support Executive will be responsible for handling customer inquiries and providing support in a remote environment. The role requires maintaining high standards of communication and customer service throughout the shift.
Customer Service Specialist - ME
Provide excellent customer service to clients in a remote environment. Maintain a professional and distraction-free home office space for daily operations.
Customer Service Specialist - MD
Provide excellent customer service to clients from a dedicated home office environment. Collaborate with the team while maintaining compliance and training standards.
Customer Support Agent 16 applicants
The Customer Support Agent acts as the primary point of contact for customers, resolving issues via email and chat. They collaborate with internal teams to find solutions and escalate inquiries to relevant departments when necessary.
Customer Support Compliance Specialist - German language
The specialist will handle customer requests, documentation, and complaints while ensuring compliance with internal procedures. They will also collaborate with internal teams like Sales and Account Management to maintain high service quality.
Support Specialist 11 applicants
The Support Specialist resolves complex, high-risk escalations for customers and drivers while serving as the final internal escalation point. They also provide operational guidance to outsourced teams and identify process improvements to reduce recurring issues.
Customer Experience/Technical Support Interest Form 45 applicants
You will be responsible for empowering customers and colleagues through the effective use of company products. The role involves enhancing customer experiences and building lasting professional connections.
Technical Support Specialist 23 applicants
Provide technical assistance to customers and internal users via phone, email, and chat while troubleshooting hardware and software issues. Document interactions, resolve connectivity problems, and escalate complex technical issues to the appropriate teams.
Customer Support Specialist (German and English)
Provide multi-channel support to hospitality guests regarding bookings, reservations, and property access. Maintain a professional, empathetic tone while documenting interactions and escalating critical issues to internal teams.
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Luxury Travel Consultant – Client Services (Remote)
The role involves providing professional client support and managing luxury travel reservations and itineraries. The specialist is responsible for coordinating travel details and resolving client concerns to ensure a seamless travel experience.
Luxury Travel Consultant – Client Services (Remote)
The role involves providing professional client support and managing luxury travel reservations and itineraries. The specialist ensures seamless coordination and high-quality service before, during, and after each trip.
PMO Support Analyst | Management Consultant III (MC-III)
The PMO Support Analyst manages day-to-day delivery for a OneStream implementation by executing core PMO processes and maintaining project controls. This includes managing RAID logs, preparing status reports, and coordinating across government and contractor teams to ensure milestone discipline.
Customer Support Specialist (German and English, 2 night shifts) 24 applicants
Provide multi-channel support to guests regarding bookings, property access, and reservations within the hospitality industry. Ensure a high-quality guest experience by resolving inquiries efficiently and escalating critical cases to internal teams.
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